Access Guide
Introduction
- Services / facilities within the building include a waiting area and two consultation rooms.
- Related link Paragon House.
- Http://www.disabledgo.com/en/access-guide/paragon-house/university-of-west-london
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Comments
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- The Counselling Service is located on the first floor of Paragon House, in room PH105.
Location
- The venue is situated within the centre of the campus.
- This venue is situated in the Brentford Site.
- The nearest mainline station is Brentford.
- The nearest underground station is Boston Manor.
Parking
- This venue does have its own car park.
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There are 3 designated bays.
- The dimensions of the designated parking bay(s) are 3.2m x 5.3m (10ft 5in x 17ft 4in).
- The nearest designated bay is 4m (13ft 1in) from the main entrance.
- The third bay is some distance from the main building because of the space for the Annex.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is block paving.
- There is a dropped kerb/non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
- There are 3 designated bays.
- The third bay is some distance from the main building because of the space for the Annex.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The bell is at a height of 100cm.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are single.
- The width of the door opening is 102cm (3ft 4in).
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Comments
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- There are also manual revolving doors at this entrance, either side of the automatic door with a width of 84cm.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the entrance.
- The ramp/slope is slight.
Reception
- The desk/counter is 12m (13yd 4in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are medium.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
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Comments
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- There are Access Control Gates, 53 and 95cm wide, to the left of the reception desk as you face it, leading to the main part of the building.
- An ID Card is required to use these gates, although the wider gate can also be opened by reception.
- There is a separate exit gate, on the far side of reception, 99cm wide.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, M, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
- The stairs are located to the rear left of the building.
- The stairs are approximately 19m from the main entrance.
- There are 15+ steps between floors.
- There are manual, heavy, single doors to access the stairwell on all floors.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located at the rear of the lobby.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, M, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
- Wall mounted information boards are not provided at lift landings.
- The weight limit for the lift is 1000kg.
- The lift is approximately 14m (15yd 11in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 100cm x 215cm (3ft 3in x 7ft 1in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing enhancement system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is low.
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Comments
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- There are four lifts available labelled 1, 2, 3 and 4.
- Of these four lifts only lift 1 accesses the mezzanine level.
- There are slight ramps in front of the lifts on floors 2-11. An example of which can be seen in photograph 4.
Outside Access (Counselling Service Entrance)
- This information is for the entrance located on the first floor.
- There is level access into the venue.
- Level access is via lift.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 86cm (2ft 10in) wide.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Lighting levels are medium.
Accessible Toilet
- There are accessible toilets available in the main part of Paragon House.
- Please see the separate guide for the main building for more details.
Standard Toilet(s)
- There are standard toilets available in the main part of Paragon House.
- Please see the separate guide for the main building for more details.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are not Text Relay aware.