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Pillars Restaurant

St Mary's Road Site, St Mary's Road, Ealing, W5 5RF

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Access Guide

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Introduction

  • Comments View
    • Pillars Restaurant is located on the ground floor of Warwick Building.
    • It has it's own separate entrance off Warwick Road.
    • The restaurant is only open during term time.

Getting Here

  • By Road View
    • The St Mary's Campus is located off St Mary's Road (B455), which can be accessed off the M4/A4, and also the North Circular, via the Uxbridge Road (A4020).
    • Car parking spaces for visitors with Blue Badges can be made available in The Park Car Park, if requested in advance, and there is also a Blue Badge bay located outside Pillars Restaurant. Otherwise use a nearby public car park, such as Ealing Broadway Shopping Centre.
  • By Bus View
    • Bus route 65 has stops on St Mary's Road close to the campus. The University also operates a free shuttle bus between Ealing Broadway Station, the St Mary's Road campus, South Ealing Station, and on to the Student Village and the Brentford site.
  • By Train View
    • The nearest railway station is Ealing Broadway, which is on the London Paddington to Reading line.
  • By Underground View
    • The nearest tube station is South Ealing, on the Piccadilly Line. Ealing Broadway station is also served by the Central and District lines.
  • Useful Links View

Useful Information

Parking 2022

  • Only students who have a Blue Badge can park on site during peak times. This policy is only in place until 31st July 2022.

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by visitors and permit holders.
    • There are no parking charges.
    • The car park is located outside the entrance to the restaurant, off Warwick Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 1 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 400cm x 550cm (13ft 1in x 18ft 1in).
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • The nearest designated bay is 15m (16yd 1ft) from the restaurant visitors entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff within approximately 200m.
    • The name of the car park is The Park car park.
    • The car park is located at the rear of the campus, off The Park.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • This car park contains one standard parking bay allocated for University VIPs.

Outside Access (Restaurant Visitors Entrance)

  • This information is for the entrance located to the side of the campus, off Warwick Road.
  • Entrance View
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open towards you (pull).
    • The doors are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The door opening is 85cm (2ft 9in) wide.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open both ways.
    • The doors are double.
    • The door(s) is / are heavy.
    • The door opening is 146cm (4ft 9in) wide.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to the right as you face the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is moderate.
    • The ramp or slope is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
  • Step(s) View
    • The step(s) is / are located in front of the entrance.
    • There is / are 3 step(s) to the area / service.
    • There is tactile paving at the top and bottom of the steps.
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium.
    • The steps do have handrails.
    • The handrails are on both sides.

Entrance (Internal Entrance)

  • Entrance Details View
    • This information is for the entrance located off the ground floor corridor of Warwick Building, opposite the entrance from Heart.
  • Entrance View
    • There is step free access at this entrance.
    • The main door(s) open away from you (push).
    • The doors are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The door opening is 80cm (2ft 7in) wide.

Getting Around

  • Access View
    • There is step free access throughout the area.
    • There is/are 2 clearly marked step(s), with no handrails, for access to the raised area within the restaurant.
    • The step(s) is/are medium (11cm - 17cm).
    • There is an easy ramp, with handrails on both sides, for access to the raised area of the restaurant.
    • The ramp or slope does bypass the step(s).
  • Getting Around View
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are adjustable.
    • This building does play background music.
    • Music is played occasionally in the restaurant.
    • There is not a hearing assistance system.
  • Comments View
    • Photograph 6 shows the training kitchen for the restaurant.
    • It contains no height adjustable or lowered surfaces.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a la carte.
  • Comments View
    • At the time of the survey, the restaurant was laid out for a special function so not all of the restaurant tables were being used.
    • There are low tables and chairs in the bar area, shown in photograph 2.

Teaching/Seminar Room(s) (Pillars Teaching Kitchen)

  • Directional and locational signage for the room(s) is available in upper and lower case lettering that is clearly visible.
  • The corridor outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room(s).
  • The door opening width(s) is/are under 75cm for the room(s).
  • The door(s) for the room(s) is/are not push pad activated.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to manoeuvre within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 80cm and 85cm.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • Floor coverings in the room(s) are even with no trip hazards.

Accessible Toilet.

  • There are accessible toilets within this venue designated for public use.
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 7m (7yd 1ft) from the restaurant visitors entrance.
  • This accessible toilet is located between the two sets of doors at the visitors entrance, on the right as you enter.
  • There is level access to this accessible toilet.
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 94cm (3ft 1in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 138cm x 200cm (4ft 6in x 6ft 7in).
  • Floor manoeuvring space is not clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 137cm (4ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
  • The contrast between the internal door and wall is fair.
  • The contrast between the external door and wall is fair.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The toilet seat colour contrast is.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.

Standard Toilet(s)

  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located between the two sets of doors in the visitors entrance lobby.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 2m from the restaurant visitors entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.