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Refectory

Harrow Campus, Watford Road, Northwick Park, Middlesex, HA1 3TP

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Access Guide

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Introduction

  • The Refectory is located on the ground floor of the Maria Hewlett Building.
  • It contains a coffee shop counter as well as the main refectory counters.

Opening Times

  • Monday 09:00 - 23:00.
  • Tuesday 09:00 - 23:00.
  • Wednesday 09:00 - 23:00.
  • Thursday 09:00 - 23:00.
  • Friday 09:00 - 15:00.
  • Saturday 09:00 - 23:00.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Harrow.
  • The nearest mainline station is Kenton.
  • The nearest underground station is Northwick Park.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 260cm x 380cm (8ft 6in x 12ft 6in).
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.

Outside Access (West Entrance)

  • This information is for the entrance located on the far side of The Street, leading off Watford Road.
  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 128cm (4ft 2in).
  • Comments View
    • The push pad to operate the automatic doors when entering is placed at 98cm high.
    • The push pad to operate the automatic doors when exiting is placed at 90cm high.
    • There are 2 sets of identical automatic doors with a revolving door in the middle.
    • The doors to the left are shown in photographs 3 and 4.
    • The doors to the right are shown in photographs 5 and 6.
    • This entrance opens into the Maria Hewlett Building.

Level Change (West Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance, leading up from Watford Road.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.

Outside Access (Refectory Entrance)

  • This information is for the entrance located to the left of the West entrance as you enter.
  • There is level access into the venue.
  • Level access is via lift.
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 140cm (4ft 7in).
  • Comments View
    • There are 2 sets of doors available, one set opens towards you and the other away from.

Lift (Refectory Entrance)

  • There is a lift for public use.
  • The lift is located in front of the entrance.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The lift door is manual, heavy and opens outwards.
  • The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • Comments View
    • There is a moderate ramp in front of the lift on the lower level.
    • The lift is used to bypass a set of 7 steps.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Motorised scooters are allowed in public parts of the venue.

Eating and Drinking

  • The following information is for the refectory.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the refectory entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 100cm (3ft 3in).
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.
  • Comments View
    • The nearest accessible toilet is located on the 1st floor of the Maria Hewlett Building.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are Text Relay aware.