You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Peckham.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Queens Road Peckham.
• The nearest underground station is Oval.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking (Staff Car Park and Lugard Road). Skip to the next section.

Parking (Staff Car Park and Lugard Road)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the rear of the building off Lugard Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 610cm (11ft 10in x 20ft).
  • The nearest Blue Badge bay is 27m (29yd 1ft) from the entrance.
  • The furthest Blue Badge bay is 34m (37yd 7in) from the entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Blue badge holders can use this car park by prior arrangement only.
  • The gate has an intercom which is 108cm high.
  • The pedestrian gate is 130cm wide.
  • There are also unmarked on-street spaces along Lugard Road by the venue.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the junction between Lugard Road and the A202 Queen's Road.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 80cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located before the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
• Comments View
  • There are dark matts by the entrance doors.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 9m (9yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 15/07/2022.
• The hearing assistance system was working at the time of testing.

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• Comments View
  • The reception desk has a 71cm high knee recess under the low section.
  • Photographs 3 and 4 show the waiting areas on both sides of the desk, with coffee tables 35cm high.
  • There is a wall-mounted hand sanitiser 115cm high.
  • Photographs 5-7 show the security barriers to the right of reception which are used to access part of the ground floor and other floors.
  • The narrow barriers are 50cm wide, with one wider gate that is 107cm wide. It is opened by reception or via key-card readers which are 110cm high.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is infrared.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Infra red devices are available from reception that can be used in the consultation and meeting rooms.
  • Photographs 5 and 6 show the kitchen and seating area on the third floor. The tables are 73cm high. The kitchen counters are 90cm and 84cm high with a 80cm high knee recess in a couple sections.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2-3-4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Comments View
  • There is a refuge point with an intercom 100cm on landings.
  • There are single doors to access the stairwell from the first floor upwards.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you enter, through the security barriers.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3-4.
• The lift is approximately 15m (16yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 99cm (3ft 3in).
• The dimensions of the lift are 158cm x 140cm (5ft 2in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • The lift to the right shares the same fixtures but has different dimensions. It is shown in photographs 4 and 5.
  • It has a clear door width of 89cm.
  • The dimensions are 110cm x 140cm.
  • The lifts have 630kg or 1000kg weight limits.
  • There is an intercom by the lifts on the ground floor to contact staff on other levels. The intercom is 112cm high.

You are on Level Change (Ramped Access to Office Spaces - Floor 1 to 4). Skip to the next section.

Level Change (Ramped Access to Office Spaces - Floor 1 to 4)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located either side of the lifts on the first floor.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 102cm (3ft 4in).

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• Comments View
  • Photographs 1 and 2 show the very similar ramps either side of the lift on the first floor.
    
  • Photographs 3 and 4 show the identical ramps in the same place on the second floor.
    
  • Photograph 5 shows the identical ramp in the same place as those on the first and second floor and is to the left on exit from the lift.
    
  • Photographs 6 and 7 show the similar ramp opposite the lift and the identical ramp to the left when exiting the lift on the fourth floor.

You are on Level Change (Third Floor- Kitchen and Seating Area). Skip to the next section.

Level Change (Third Floor- Kitchen and Seating Area)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the third floor in the seating/kitchen area.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 147cm (4ft 10in).

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• Comments View
  • There is an automatic door that opens towards you, before the ramp and the door is 84cm wide and has a push-button at 115cm height, that is used to open it on both sides.

You are on Accessible Toilet (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Ground Floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • This accessible toilet is located past the reception on the ground floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is push pad activated.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The dimensions of the accessible toilet are 217cm x 148cm (7ft 1in x 4ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • The height of the baby change table once extended is 103cm (3ft 5in).
• Comments View
  • The door is opened by a touch sensor which is 116cm high. It is used to lock the cubicle as well.

You are on Accessible Toilet (Ground Floor - Left Hand Transfer and Shower). Skip to the next section.

Accessible Toilet (Ground Floor - Left Hand Transfer and Shower)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
  • This accessible toilet is located on the ground floor, through the security gates to the right of reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards (automatically).
  • The door is push pad activated.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The dimensions of the accessible toilet are 270cm x 248cm (8ft 10in x 8ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 208cm (6ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 121cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Comments View
  • The door is opened by a touch sensor which is 116cm high and is used to lock the cubicle also. The handle does need to be pushed down for the automated function to work.
    
  • The shower tray is not 150cm by 150cm, but there is 150 cm x 150cm space around the shower.
    The flip down seat is 53cm high and the shower controls are 90cm high. There is an adjustable shower head and a further emergency pull-cord alarm.
    
  • The sink and shower controls have extended levers for ease of use.

You are on Accessible Toilet (1st Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet (1st Floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the lifts.
  • This accessible toilet is located on the first floor, to the left when exiting the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards (automatically).
  • The door is push pad activated.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The dimensions of the accessible toilet are 155cm x 256cm (5ft 1in x 8ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this toilet and is wall-mounted to the side of the cubicle.
  • The height of the baby change table once extended is 101cm (3ft 4in).
• Comments View
  • The door is opened by a touch sensor which is 116cm high and it is used to lock the cubicle also.
    
  • There are identical toilets in the same location on the 2nd, 3rd and 4th floors.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground, first, second, third and fourth floor corridors close to the lifts.
  • The female and male toilets are approximately 17m (18yd 1ft) from the the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are good.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the ground floor, straight ahead past the reception desk.
  • The shared toilet(s) is/are approximately 23m (25yd 6in) from the main entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.
• Comments View
  • Photographs 1-4 show the standard singular cubicles on the ground floor. The sinks are 77cm high with lever mixer controls.
    
  • Photographs 5-11 show the standard male and female toilets which are close to the lift on the first floor.
    
  • The male toilet has 1 cubicle with a horizontal grab rail on one side and vertical grab rail on the other.
    The female toilet has 1 cubicle with a horizontal grab rail on both sides.
    
  • The sinks are 80cm high.
    
  • There are identical toilets in the same location on the second, third and fourth floors.
    
  • Photographs 12-14 show the singular shared cubicle on the ground floor.

You are on Standard Shower (Ground Floor - Staff Showers). Skip to the next section.

Standard Shower (Ground Floor - Staff Showers)

• Shower facilities are available.
• The shower(s) surveyed is/are located on the ground floor, through the security gates and down the corridor by the lifts.
• There is level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a medium step.

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• Comments View
  • There is a single, manual door that opens inwards and is 84cm wide.
    There is a key card reader 115cm high to enter and a push-button at the same height to exit.
    
  • There are high and low lockers, benches which are 45cm high and Clothes hangars which are 170cm high.
    
  • There are 4 cubicles with doors at 68cm wide accessing 4 stepped showers (15cm step).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Staff are not Text Relay aware.