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A&E - Children's

Royal Preston Hospital, Sharoe Green Lane, Preston, Lancashire, PR2 9HT

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Access Guide

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Introduction

  • Comments
    • A&E - Children's is located at the front of the hospital.
    • It can be accessed via the main A&E department.

Opening Times

  • The venue is open 24hrs.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Preston.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Preston.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 440cm x 460cm (14ft 5in x 15ft 1in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 68m (74yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is concrete.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
    • The drop off point is located at the front of the main hospital entrance.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.

Parking Charges Update from the Trust

  • Comments
    • Lancashire Teaching Hospitals NHS Foundation Trust has announced changes to public car parking charges, effective from 1 July 2017.
    • Charges are also being introduced for Blue Badge holders. The aim of the national Blue Badge scheme is to support disabled drivers to park close to their destination. Mobility benefits include a component for travel and transport, and disabled drivers in receipt of welfare benefits may be eligible to claim back the cost of hospital parking from the Healthcare Travel Cost Scheme.
    • Details of the new charges:
    • Up to 30 minutes FREE
    • Up to 1 hour 2.50
    • Up to 2 hours £3.50
    • Up to 4 hours £5.50
    • Up to 6 hours £6.00
    • Up to 8 hours £8.00
    • More than 8 hours £10.00
    • The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
    • Healthcare Travel Costs Scheme (HTCS):
    • If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
    • Free parking is also provided for cancer patients, renal patients, parents/guardians of neonatal patients, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks. Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
    • Discounted seven day tickets are available to patients and visitors for £10. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
    • Drop off points are available on both hospital sites and are clearly signposted.
    • General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
    • If you have a query or need advice about parking options and charges please contact :
    • General Office, Chorley and South Ribble Hospital 01257 245661
    • Car Parking Office, Chorley and South Ribble Hospital: 01257 245999
    • General Office, Royal Preston Hospital 01772 522528
    • Car Parking Office, Royal Preston Hospital 01772 523166.
  • Comments
    • Lancashire Teaching Hospitals NHS Foundation Trust has announced changes to public car parking charges, effective from 1 July 2017.
    • Charges are also being introduced for Blue Badge holders. The aim of the national Blue Badge scheme is to support disabled drivers to park close to their destination. Mobility benefits include a component for travel and transport, and disabled drivers in receipt of welfare benefits may be eligible to claim back the cost of hospital parking from the Healthcare Travel Cost Scheme.
    • Details of the new charges:
    • Up to 30 minutes FREE
    • Up to 1 hour 2.50
    • Up to 2 hours £3.50
    • Up to 4 hours £5.50
    • Up to 6 hours £6.00
    • Up to 8 hours £8.00
    • More than 8 hours £10.00
    • The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
    • Healthcare Travel Costs Scheme (HTCS):
    • If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
    • Free parking is also provided for cancer patients, renal patients, parents/guardians of neonatal patients, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks. Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
    • Discounted seven day tickets are available to patients and visitors for £10. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
    • Drop off points are available on both hospital sites and are clearly signposted.
    • General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
    • If you have a query or need advice about parking options and charges please contact :
    • General Office, Chorley and South Ribble Hospital 01257 245661
    • Car parking Office, Chorley and South Ribble Hospital: 01257 245999
    • General Office, Royal Preston Hospital 01772 522528
    • Car parking Office, Royal Preston Hospital 01772 523166.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception

  • The desk is 3m (9ft 10in) from the main entrance .
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • The desk is not generally staffed.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is non slip and wood.
  • Lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 5m (16ft 5in) from the main entrance .
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is vinyl and wood.
  • There is room for a wheelchair user to manoeuvre.
  • Some chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.

Consultation / Treatment Room (Triage)

  • There are 24 consultation/treatment rooms available.
  • The room surveyed was Triage.
  • The consultation / treatment room is 7m (22ft 12in) from the main entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 86cm (2ft 10in) wide.
  • The type of flooring is vinyl and wood.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • Lighting levels are medium.

Consultation / Treatment Room (A&E X-Ray)

  • There are 1 consultation/treatment rooms available.
  • The room surveyed was A&E X-Ray.
  • The consultation / treatment room is 47m (51yd) from the main entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • Lighting levels are medium.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located to the rear of the main foyer.
    • The accessible toilet is 10m (32ft 10in) from the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is not a unisex toilet.
    • This is a female only toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 140cm x 210cm (4ft 7in x 6ft 11in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments
    • There is an identical male toilet available with transfer space on the right.

Standard Toilet(s)

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • Disability awareness training are provided for staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio, different languages and voice recognition CD format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • Help with luggage is generally available for inpatients.
  • The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is not a charge for mobility aids.
  • Children are welcomed at the venue.
  • Portable hearing loops can be provided on request.
  • A mobility scooter charging point is not available at the venue.