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A & E Entrance

Birmingham City Hospital, Dudley Road, Birmingham, West Midlands, B18 7QH

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Access Guide

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Introduction

  • Services / facilities within the building include Triage and Plaster Room.
  • Comments
    • The A & E main entrance is located at the front of the hospital building.
    • A&E can be accessed via the Outpatients main foyer.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Birmingham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Jewellery Quarter.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 470cm x 600cm (15ft 5in x 19ft 8in).
    • The nearest designated bay is 80m (87yd) from the A & E main entrance.
    • The furthest designated bay is 122m (133yd) from the A & E main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
    • The drop off point is located at the front of the venue.
    • There is not a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Outside Access (A & E Main Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 114cm (3ft 9in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are single width.
    • The door opening is 120cm (3ft 11in) wide.

Level Change (A & E Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the car park.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Reception

  • The desk is 5m (16ft 5in) from the main entrance .
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Route finding signage is available.
  • The type of flooring in walkways and corridors is carpet and non slip.
  • Lighting levels are varied.

Waiting Room / Area

  • The vending machine controls are within 120cm (3ft 11in) from floor level.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.

Consultation / Treatment Room

  • There are 7 consultation/treatment rooms available.
  • The room surveyed was Consultation Room 3.
  • The consultation / treatment room is 25m (27yd) from the entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 87cm (2ft 10in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • The room does not have background music playing.
  • Lighting levels are medium.
  • Comments
    • There are also 7 bays available.

Accessible Toilet (Main Reception)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is located to the rear of the waiting room, off the corridor.
    • The accessible toilet is 25m (27yd) from the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 129cm x 180cm (4ft 3in x 5ft 11in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Accessible Toilet (A & E Majors - Adapted Toilet)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located to the rear of the A & E Majors bay area.
    • The accessible toilet is 30m (33yd) from the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The dimensions of the accessible toilet are 156cm x 230cm (5ft 1in x 7ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are low.

Standard Toilet(s) (Main Reception)

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio and different languages format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • Help with luggage is generally available for inpatients.
  • The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • Portable hearing loops can be provided on request.