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Acute Stroke Ward

Royal Albert Edward Infirmary, Wigan Lane, Wigan, Lancashire, WN1 2NN

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Access Guide

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Introduction

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Wigan.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wigan Wallgate.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
    • The nearest designated bay is 10m (32ft 10in) from the main hospital entrance 2.
    • The furthest designated bay is 35m (38yd) from the main hospital entrance 2.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View

Outside Access (Main Hospital Entrance 2)

  • This information is for the entrance located at the front of the hospital off Wigan Lane.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 114cm (3ft 9in) wide.

Level Change (Main Hospital Entrance 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Outside Access (Acute Stroke Unit Entrance)

  • This information is for the entrance located on level 1.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 170cm (5ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are light.
    • The door opening is 164cm (5ft 5in) wide.
  • Comments View
    • The second set of doors is the ward entrance.

Level Change (Main Hospital Corridor)

  • There are various easy to moderate ramps located throughout the hospital corridors.

Reception

  • The desk is 20m (22yd) from the ward entrance .
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are medium.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 3 bays available.
  • There are 4 side rooms available.
  • The area / room / bay surveyed was Bay 1.
  • The area / room / bay is 20m (22yd) from the ward entrance .
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are light.
  • The door opening is 170cm (5ft 7in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television, telephone, radio and games.
  • These services are chargeable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are medium.
  • Opening Times View
    • Monday 15:00 - 16:00.
    • Monday 19:30 - 20:30.
    • Tuesday 15:00 - 16:00.
    • Tuesday 19:30 - 20:30.
    • Wednesday 15:00 - 16:00.
    • Wednesday 19:30 - 20:30.
    • Thursday 15:00 - 16:00.
    • Thursday 19:30 - 20:30.
    • Friday 15:00 - 16:00.
    • Friday 19:30 - 20:30.
    • Saturday 15:00 - 16:00.
    • Saturday 19:30 - 20:30.
    • Sunday 15:00 - 16:00.

Accessible Bathroom

  • Accessible bathroom facilities are available.
  • Location and access View
    • The bathroom is unisex.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 28m (30yd 1ft) from the ward entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 123cm (4ft).
    • The door weight is light.
    • The dimensions of the bathroom are 292cm x 286cm (9ft 7in x 9ft 5in).
    • The bathroom has a non-slip floor.
    • The bathroom does not have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from the floor).
    • Disposal facilities are available.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • The height of the toilet seat above floor level is 45cm ().
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin height is 72cm (2ft 4in).
    • The tap type is lever.
    • There is not a mixer tap for the wash basin.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is a bath.
    • The height of the side of the bath from floor level is 83cm (2ft 9in).
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not a shower over the bath.
    • There are not wall mounted handrails available for the bath.
  • Wheel in shower details View
    • There is not a wheel in shower.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Bathroom

  • The bathroom is unisex.
  • The standard bathroom is 31m (34yd) from the ward entrance.
  • The standard bathroom is located on the corridor .
  • There is level access from an accessible entrance.
  • Lighting levels are medium.
  • The facilities available in the standard bathroom include a toilet, a bath, a sink and an emergency cord.

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located on the corridor.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a shower chair.
  • Other facilities available are toilet and sink.
  • There is level access to the services from the shower facilities.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located off the corridor.
    • This accessible toilet is approximately 33m (36yd 3in) from the ward entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Volunteers are available for help and assistance. Volunteers are located on the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
  • Comments View
    • Disability Awareness Training
    • All Trust staff undertake disability awareness training as part of their Equality and Diversity training.
    • Assistance Dogs
    • Assistance dogs are welcome in the hospital and the Outpatient areas.
    • However, assistance dogs are not allowed into direct multi-patient clinical areas, such as wards, due to Infection Control and also other reasons.
    • Staff are usually asked to accommodate a side room or visiting area for patients that require an assistance dog or people visiting with an assistance dog.
    • Patient Information
    • Patient information and correspondence can be requested in large print, Braille, audio and in other languages.
    • To request these documents please contact the ward / department.Mobility Aids
    • Mobility aids available within the hospital include bariatric beds and wheelchairs, manual hoists, hoist slings, tri wheel walkers, walking sticks, walking frames, crutches and commodes which are all available on request.
    • There is no charge for mobility aids.
    • Volunteers
    • Volunteers are available for help and assistance.
    • Volunteers are located at the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
    • Language Interpreters
    • British Sign Language interpreters can be provided on request.
    • An interpreter service is provided for patients whose first language is not English.
    • Hearing Assistance
    • Portable hearing loops are available on request.
    • Typetalk
    • Switchboard staff are Typetalk aware.
    • Children
    • Children are welcome within the hospital, however, visiting with children under the age of 12 is discouraged, unless the patient is a parent, brother or sister.
    • Wheelchair Assistance
    • Wheelchair assistance is available on request. Wheelchair assistance can be arranged at the Volunteers Desk on arrival at the hospital. Alternatively you can contact the ward / department you are attending, prior to your visit.
    • Motorised Scooters
    • Motorised scooters are allowed within the hospital.