You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is located on Uttoxeter Road to the west of Derby and can be accessed via the A38, A52, A50 and the M1 off junction 25.
    For sat/nav, please enter DE22 3NE.
  • There are 8 car parks for patients and visitors based off the internal loop road.
    Car Park 3 is for the use of Blue Badge holders and has 64 spaces available.
    There are other Blue Badge spaces throughout the hospital at Entrance 24, Entrance 21 and the Children's Hospital.
    Blue Badge parking is free for a maximum of 3 hours.
• By Bus View
  • The 904 Hopper bus stops at the hospital.
  • There is an onsite bus stop.
  • The bus stop is located on the Loop road near to the Children's Hospital.
    This bus stop serves the Trent Barton ‘Royal Derby’ bus.
    There are also bus stops located around the perimeter of the hospital.
  • There are a variety of sheltered bus stops around the hospital.
    The bus stop located on the Loop road near to the Children's Hospital is sheltered (roof only) and has bench seating.
• By Train View
  • The nearest train station is Derby.
    The station is located 3.7 miles away via the A601 and Uttoxeter New Road/A516.
    The Station is managed by East Midlands Railway.
• Useful Links View
  • Arriva bus tickets and timetables.
  • To view the web page described above click here (opens in new tab).
  • Trent Barton bus information.
  • To view the web page described above click here (opens in new tab).
  • Cross Country Trains tickets and timetables.
  • To view the web page described above click here (opens in new tab).
  • Google Maps location finder.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located within the main entrance area, opposite Costa Coffee, on Level 1.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01332 785 156.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• Documents are available in an alternative format and can be provided to include: Braille and different languages.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located all around the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.

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• Comments View
  • There are telephone and face to face language interpreters available.
  • Telephone interpretation services are available 24 hours a day.
  • Patients should contact the ward or clinic that they will be attending to discuss interpreting needs.
  • Virtual appointments are available via Attend Anywhere.
  • Interpreters can be used during these virtual appointments.
  • There is an onsite BSL interpreter every Monday and Friday.
  • BSL interpreters are provided by Communication Unlimited (including for patients attending 'Attend Anywhere' virtual appointments).
  • Patients can book an interpreter by contacting the interpreter’s department on 01332 788080 or emailing [email protected] with: Patient name, Appointment date & time, Clinic name & location and Hospital number (if known).
  • Out of Hours face to face BSL interpreters can be requested by texting booking details to 07432 891 697.

You are on Hospital Parking (Car Park 1 - Drop-Off Only). Skip to the next section.

Hospital Parking (Car Park 1 - Drop-Off Only)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital, beside the main hospital entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located within the car park.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
• Comments View
  • There is a maximum waiting time of 10 minutes from 08:00 to 20:00.
  • There is a maximum waiting time of 30 minutes from 20:00 to 08:00.
  • There are several bollards that surround the drop-off area. The minimum width between the bollards is 170cm.

You are on Hospital Parking (Car Park 6). Skip to the next section.

Hospital Parking (Car Park 6)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on the left side and at the rear of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 231cm x 465cm (7ft 7in x 15ft 3in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 3 hours only.
  • Payment machines are located at the top of the car park exit slope and beside the parking office.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 60m (65yd 1ft) from the Entrance 21.
• Comments View
  • To exit the car park and access the payment machine you must go up a steep slope.
  • This slope has a bollard at the end, with a minimum width of 164cm.
  • There is a gate at the top of the slope that is 105cm wide and permanently held open.
  • The ticket machine controls and slots are between 71cm to 153cm high.
  • There is also a ticket payment machine beside the entrance to Car Park 7. There is level access at this payment machine.
  • There are a number of Blue Badge spaces around the site which are not behind a barrier control system, these are free for Blue Badge Holders for up to 3 hours. For all enquiries, please ring the Car Parking Office on: 01332 786 776.
  • Blue Badge Holders parking inside a barrier controlled car park have unlimited free car parking time. To claim free car parking you will be asked to press the intercom at the Car Parking Exit barrier to show your Blue Badge.
  • Blue Badge Holders parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.

You are on Getting To (Antenatal Scan). Skip to the next section.

Getting To (Antenatal Scan)

• Antenatal Scan is/are located within the Antenatal Clinic, on level 1 of the Maternity Building.
• Access to Antenatal Scan is via the Maternity Building - Entrance 20.
• Enter the Maternity Building via Entrance 20.
  Proceed down the corridor and the Antenatal Clinic is located to the right.
  Enter the Antenatal Clinic and continue straight ahead and past reception.
  Antenatal Scan is located along the corridor on the right.
• There is step free access to Antenatal Scan.
• Antenatal Scan is approximately 35m from the Maternity Building - Entrance 20.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Gynaecology - Entrance 20). Skip to the next section.

Outside Access (Gynaecology - Entrance 20)

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• Entrance Details View
  • This information is for the entrance located at the rear of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 143cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Entrance (Antenatal Clinic, Antenatal Scan and Fetal and Maternal Medicine). Skip to the next section.

Entrance (Antenatal Clinic, Antenatal Scan and Fetal and Maternal Medicine)

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• Entrance Details View
  • This information is for the entrance located on level 1 of the Maternity building.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.

You are on Opening Times (Antenatal Scan). Skip to the next section.

Opening Times (Antenatal Scan)

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Antenatal Scan). Skip to the next section.

Department / Service (Antenatal Scan)

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• Department / Service Access View
  • Antenatal Scan is located on level 1 of the maternity building, within the Antenatal Clinic.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, a consultation room and standard toilet facilities.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available from another department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located within the Antenatal Clinic.
  • There are standard toilet facilities within this department/service.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right as you enter the department.
  • The reception point is approximately 3m (3yd 10in) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located ahead as you enter the department and to the left.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 8m from the department entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is fair.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the left of the basin.
  • Lighting levels are moderate to good.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located near to the main hospital entrance, and on levels 1, 2, 3, 4 and 5.
• Female and male standard toilet facilities are located near to the main hospital entrance, and on levels 1, 2, 3, 4 and 5.
• Parent and baby changing facilities are located in the accessible toilets at the main entrance and on level 5.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Antenatal Clinic link (new tab) - click here.
• Maternity Building link (new tab) - click here.
• Royal Derby Hospital link (new tab) - click here.
• Royal Derby Hospital Car Parking link (new tab) - click here.