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Aramark Catering - Food Union - Block D Refectory

LSEC Holly Hill Campus, Upper Holly Hill Road, Belvedere, Kent, DA17 6JG

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Access Guide

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Introduction

Opening Times (Refectory)

  • Monday 07:30 - 15:30.
  • Tuesday 07:30 - 15:30.
  • Wednesday 07:30 - 15:30.
  • Thursday 07:30 - 15:30.
  • Friday 07:30 - 15:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Belvedere.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is Belvedere.
  • Comments View
    • The Refectory is located on the ground floor of Block D, opposite the reception.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 600cm x 240cm (19ft 8in x 7ft 10in).
  • Venue Car Park View
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 14m (15yd 11in) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • The details here are for the 2 designated bays and 3 standard bays outside Block D.
    • The main car park is located further down the hill, outside Block A.
    • It is accessed by a steep slope or 15+ medium, well marked steps with a handrail on the right hand side going up.
    • The car park is for staff only.
    • Students must use on street parking.

Outside Access (Block D Main Entrance)

  • This information is for the entrance located at the left of the building, near the corner.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).

Level Change (Block D Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Reception (Reception)

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Outside Access (Block D Reception Area - Refectory Entrance)

  • This information is for the entrance located off the Block D entrance foyer.
  • There is level access into the venue.
  • The main door(s) open(s) both ways.
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).

Eating and Drinking

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 6m (6yd 1ft) from the Block D entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.
  • Comments View
    • There is also a sofa seating area in the service with seating at a height of 42cm and a coffee table at height of 37cm (shown in photograph 7).
    • There is a pool table and table football available in the café.

Accessible Toilet (Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 13m (14yd 8in) from the Block D Entrance.
    • This accessible toilet is located on the left of the corridor after reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 166cm x 214cm (5ft 5in x 7ft).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s) (Ground Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.