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Ardler Complex

Turnberry Avenue, Dundee, DD2 3TP

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Access Guide

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Introduction

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Dundee.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Dundee.

Opening Times

  • Monday 09:00 - 21:15.
  • Tuesday 09:00 - 21:15.
  • Wednesday 09:00 - 21:15.
  • Thursday 09:00 - 21:15.
  • Friday 09:00 - 20:00.
  • Saturday 09:15 - 13:00.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located in East Scotscraig Lane.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 330cm x 460cm (10ft 10in x 15ft 1in).
    • The nearest Blue Badge bay is 59m (64yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 64m (69yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single (with a locked extension leaf).
  • The width of the door opening is 87cm (2ft 10in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 150cm (4ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Outside Access (Alternative Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.

Level Change (Alternative Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the pavement to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played in reception and the entrance foyer.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments
    • The photographs show the small hall and one of the meeting rooms.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the left past reception.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 110cm (3ft 7in).
  • There are steps to access this area / service.
  • The steps are located on the left past reception.
  • There is / are 6 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments
    • There are 6 medium steps with handrails both sides midway between the main and alternative entrances.
    • There are 4 medium steps with a handrail on the right bypassed by a moderate slope midway between the main entrance and the meeting rooms and additional toilets.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in the front of the auditorium.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit beside or behind you.
  • There is not a hearing assistance system.
  • There is not a wheelchair to borrow.
  • Assistance dogs are allowed in the auditorium.
  • Comments
    • This theatre is used by the drama club for rehearsals and shows.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Other
    • The services on the floors which are not accessible are the fitness suite and offices.

Fitness Suite

  • Access to Fitness Suite
    • The fitness suite is located on the first floor.
    • The fitness suite is 11m (12yd) from the stairs.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are light.
    • The opening is 79cm (2ft 7in) wide.
  • Fitness Suite (General)
    • Staff receive some training in assisting disabled people.
    • Training provided is equipment training.
    • Equipment suitable for mobility or sensory impaired users includes step through bikes.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 35m (38yd) from the alternative entrance.
  • The standard changing room is 47m (51yd) from the reception desk.
  • The standard changing room is 12m (13yd) from the main hall.
  • The standard changing rooms are located next to the main hall.
  • There is level access to the standard changing rooms.

Standard Shower

  • There is not level access to the services from the shower facilities.
  • Comments
    • There is 1 shallow step into the showers.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 27m (29yd 1ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 167cm x 216cm (5ft 6in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 105cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments
    • There is an accessible toilet in the main foyer that has a 72cm wide door.
    • There are accessible cubicles within the male and female changing room toilets.
    • The accessible toilets are all right handed lateral transfer.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s)
    • The female and male toilet facilities that were surveyed are located next to the main hall.
    • The female and male toilets are 35m (38yd 10in) from the alternative entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Comments
    • There is an additional set of standard toilets at the opposite end of the centre, near the small hall and meeting rooms.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.