You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • To get to the Belfast International Airport by car from Belfast it takes approximately 30 minutes. Belfast International Airport is situated just 18 miles north-west of Belfast.
    From Belfast take the M2 northbound from Chichester Street, turn off at junction 5 and take the A57 for 7 miles until you reach the airport.
    Go straight through the series of roundabouts following the signs for the A57.
    From the south and west take the M2 motorway northbound, turn off at the Moira junction and proceed via the A26 and Nutts Corner to Belfast International Airport.
  • There is a drop-off and short stay car park near the terminal and further main and long stay car parks on-site. It is advised to book long stay parking in advance.
    There is a park and fly car park, with a shuttle service off-site which needs to be booked in advance.
  • For more information on getting to Belfast International Airport by car please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • From the Belfast Europa Bus Centre take the Airport Express 300 and 300A.
    From the Antrim Bus Centre take the 109D bus service to the airport.
    Alternatively, the 109A bus between Lisburn Train Station and Antrim Bus Centre stops at the airport.
  • For more information on buses to Belfast International Airport please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Antrim.
  • Antrim Station is approximately 4.9 miles from the airport. There are bus and taxi routes from the station to the airport.
  • For more information on train services in Northern Ireland please click here (opens new tab).
• Useful Links View
  • For information on taxi transfer to the airport.
  • To view the web page described above click here (opens in new tab).
• Comments View
  • Special Assistance Call Point 2 is located in the bus shelter by the bus stop. There is seating available in the bus stop.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To book and obtain special assistance and for information please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is not a member of staff trained in Irish Sign Language.
• The alternative formats documents can be provided in include; Braille.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• The assistance dog toilet or toileting area is located landside or airside as directed by the Special Assistance Team.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include mobile hoists, ceiling track hoists, wheelchairs, shower chairs and hoist slings.
• To obtain mobility aids please contact the Special Assistance team in the Check-in Hall.
• There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The place of safety is located in the International Departures corridor.
• For information about the Belfast International Airport Special Assistance Services please click here (opens in new tab).

You are on Domestic and International Arrivals. Skip to the next section.

Domestic and International Arrivals

• For information about Domestic Arrivals and Baggage Reclaim please click here (opens in new tab)
• For information about International Baggage Reclaim please click here (opens in new tab).

You are on Arrivals. Skip to the next section.

Arrivals

• There is step-free access throughout the arrivals hall.

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• Circulation View
  • The type of flooring in this area is vinyl and tiles.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • There is a mixture of seating with and without armrests at regular intervals.
  • There is designated seating available for people with reduced mobility.
  • The lighting levels are varied.
• Information View
  • Arrivals information boards are available.
  • There are audible announcements in this area.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Audio View
  • This venue does play background music in public areas.
  • Music is played in the cafe area.
  • There is not a hearing assistance system in the arrivals area.

You are on Counter (Visitor Information / Translink Bus and Train Tickets). Skip to the next section.

Counter (Visitor Information / Translink Bus and Train Tickets)

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• Counter View
  • The counter is located in the Arrivals Hall opposite the Domestic Baggage Claim area.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 73cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system at the counter.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
  • The type of flooring in this area is carpet and vinyl.
• Waiting Area View
  • There is a waiting area close to the counter.
  • Access to the waiting area is unobstructed.
  • The seats do not have armrests.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Shop(s) (WHSmith). Skip to the next section.

Shop(s) (WHSmith)

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• Shop Entrance View
  • The shop is located in Arrivals.
  • There is step-free access at this entrance/opening.
  • There are no doors leading into the shop(s).
• Till Point(s) View
  • There is step free access to the till point(s).
  • The nearest till point is/are approximately 2m from the shop entrance.
  • The till point(s) is/are clearly signed.
  • The height of the till point is 100cm.
  • There is a lowered section at the till point.
  • The height of the lowered section at the till point(s) is 69cm.
  • There is a clear knee recess beneath the lowered section(s) of the till point(s).
  • There is a hearing assistance system at the till point(s).
  • The hearing assistance system is signed.
  • There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are not placed in front of a background which is patterned.

You are on Level Change (Caffè Ritazza). Skip to the next section.

Level Change (Caffè Ritazza)

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• Ramp / Slope View
  • There is a ramp/slope located to the left of the cafe.
  • The ramp/slope is used to access the service counter and seating area.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located at the front and side of the cafe.
  • The step(s) is/are used to access the service counter and seating area.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Eating and Drinking (Caffè Ritazza). Skip to the next section.

Eating and Drinking (Caffè Ritazza)

• The following information is for the café.
• The café is located to the left as you exit the Domestic Baggage Claim.
• There is ramped/sloped or stepped access to the café.
• Full table service is available.
• Food and/or drinks can be ordered from the service counter.
• There is not a hearing assistance system.
• There is ramped/sloped or stepped access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is vinyl.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The nearest table is approximately 2m from the entrance/opening.
• The nearest table is approximately 2m from the till/counter.
• The distance between the floor and the lowest table is 73cm.
• The distance between the floor and the highest table is 112cm.
• The standard height for tables is 73cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

You are on Car Rental Desk(s). Skip to the next section.

Car Rental Desk(s)

• The car rental desk(s) is/are located at the rear of the Arrivals Hall.
• The car rental desk(s) is/are clearly signed.
• There is step-free access to the car rental desk(s).
• There is step free access to car rental desk(s) all desks.
• The height of the car rental desk(s) is/are high (95cm - 110cm).
• There is not a lowered section at the car rental desk(s).
• There is not a clear knee recess beneath the low/lowered section(s) of the car rental desk(s).
• There is not a hearing assistance system at the car rental desk(s).
• There is not a member of staff available to assist with bags at the car rental desk(s).
• The Enterprise, Hertz and Europcar desks are to the right and the Avis and Budget desks are to the left.
  Europcar have Motability cars for rental by prior arrangement.
  Enterprise will provide hand controls by prior arrangement.
  .

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) for public use.
• The nearest accessible toilet(s) is/are located in the Domestic Baggage Claim Area next to the Arrivals Hall.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located in the Domestic Baggage Claim Area next to the Arrivals Hall.

You are on Ramp(s) or Slope(s) (Exit Ramp). Skip to the next section.

Ramp(s) or Slope(s) (Exit Ramp)

• There is a ramp/slope located at the rear left of the Arrivals Hall to the exit lobby.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is not a/are not handrail(s) at the ramp.
• The lighting levels at the ramp/slope are good.

You are on Entrance (Exit Lobby). Skip to the next section.

Entrance (Exit Lobby)

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• Entrance View
  • This information is for the entrance located at the end of the exit ramp from the Arrivals Hall.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 117cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 173cm.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 109cm.
  • There is a member of staff available for assistance at this entrance.
• Comments View
  • This door is also used to enter the Arrivals Hall, to the left.

You are on Exit (Main Exit Lobby). Skip to the next section.

Exit (Main Exit Lobby)

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• Exit View
  • This information is for the exit located in the exit lobby.
  • The exit area/door is clearly signed internally.
  • The exit is ramped/sloped.
  • There is a canopy or recess which provides weather protection at this exit.
  • The exit door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 195cm.
  • There is a small lip on the threshold of the exit, with a height of 2cm or below.
  • There is a member of staff available for assistance at this exit.
• Ramp/Slope View
  • The ramp/slope is located leading down beyond the exit.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • This is a temporary exit.
  • There is an internal automatic door giving a shortcut link through to the Check-in Hall.

You are on Check-in Hall. Skip to the next section.

Check-in Hall

• For more information on the Check-in Hall please click here (opens in new tab).

You are on Parking and Pick Up/Drop Off. Skip to the next section.

Parking and Pick Up/Drop Off

• For information on the Main Stay Car Park please click here (opens in new tab)
• For information on the Short Stay Car Park please click here (opens in new tab)
• For information on the Long Stay Car Park please click here (opens in new tab)
• For information on the Park and Fly Car Park please click here (opens in new tab)
• For information about the Pick Up and Drop Off please click here (opens in new tab)
• For more information about the Coach Park please click here (opens in new tab).