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Arts Picturehouse

38-39 St Andrew's Street, Cambridge, CB2 3AR

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Access Guide

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Cinema Introduction

  • Cinema Information View
    • The cinema has 3 screens in total.
    • There are 3 screens with designated seating for disabled visitors.
    • The screen(s) with designated seating is/are located on the fourth floor.
    • The screens with designated seating include; Screens 1, 2 and 3.
    • There is not an IMAX screen.
    • There is not a 4DX screen.
    • Advanced bookings are available.
    • Concessions are not available.
    • Tickets are free for carers.
  • General Information View
    • Visitors can use the Cinema Exhibitors Association Card at the cinema.
    • Films are rotated between screens to allow access.
    • Some films can be audio described.
    • Headsets are used for the audio description.
    • The availability of audio description depends on the film, please contact the venue in advance for more information.
      The headsets are available from the ticket counter.
      There is no charge or deposit for use of the headsets.
    • Some subtitled screenings are available.
    • Subtitled screenings are available on Monday evening and Thursday afternoon, times may vary.
      Please contact the venue in advance for more information.
    • Some autism friendly screenings are available.
    • Autism friendly screenings are available the first Saturday of every month at 10:00.
      For more information please visit the Picturehouse website or contact the venue in advance for more information.
    • Assistance dogs are welcomed in the cinema screen(s).
    • Dementia friendly screenings are available and are usually on a Friday morning at 11:00 (the day/time may vary).
      For more information about when the Dementia friendly screenings are taking place, please visit the website or contact the venue in advance for more information.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.

Getting Here

  • By Road View
    • The cinema is located in the centre of the city. There are various routes to Cambridge city centre.
    • Public car parking is available throughout the city centre.
      There is on street Blue Badge parking on St Andrew's Street.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • Local buses stop at the Drummer Street Bus Depot, two minutes walk from the cinema.
      National Express coaches stop on the edge of Parker’s Piece, five minutes walk from the cinema.
  • By Train View
    • The nearest Railway Station is Cambridge.
    • The cinema is a 20 minute walk from Cambridge Station.
      From the station, walk straight on Station Road until you come to the junction with Hills Road, then turn right. Stay on Hills Road until it becomes Regent Street and then St Andrew’s Street.
      The cinema is on the left, above a pub called The Regal.

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on St Andrew's Street.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 210cm x 1100cm (6ft 11in x 36ft 1in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Parking is free for Blue Badge holders.
  • Public Car Park View
    • There is not a car park for public use within approximately 200m (219yd).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach (St Andrew's Street)

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • There is step free access on the approach.

Outside Access (St Andrew's Street - Ramped and Lift Entrance)

  • Entrance View
    • This information is for the entrance located on St Andrew's Street.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 87cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
  • Step(s) View
    • The step(s) is/are located immediately beyond the entrance.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
  • Lift View
    • There is a lift to access this entrance.
    • The lift does not bypass the ramp/slope.
    • The lift does bypass the step(s).

Lift (St Andrew's Street - Ramped and Lift Entrance)

  • There is a lift for public use.
  • The lift is located ahead as you enter from St Andrew's Street - ramped and lift entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 3m (3yd 10in) from the St Andrew's Street - ramped and lift entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are ground floor, level 2 (foyer) and level 2 upper floor (bar).
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Outside Access (St Andrew's Street - Stepped Entrance)

  • Entrance View
    • This information is for the entrance located on St Andrew's Street.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 87cm.
  • Step(s) View
    • The step(s) is/are located in front of and just immediately the entrance.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.

Cinema Foyer

  • Cinema Foyer View
    • The cinema foyer is located on level 2.
    • There is step free access to the cinema foyer, via lift.
    • There is step free access throughout the foyer.
    • The type of flooring in the foyer is carpet.
    • There is some flooring in the foyer which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Wayfinding signage is available.
    • The foyer does not play background music.
    • There are seats with armrests on both sides in the foyer.
  • Food and Drink Counter(s) View
    • There is a/are food/drink counter(s) within the foyer.
    • The counter(s) is/are located ahead after you exit the lift.
    • The nearest counter is approximately 6m (6yd 1ft) from the St Andrew's Street entrance lift.
    • The counter(s) is/are clearly visible from the lift.
    • There is step free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are not windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are not placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are good.
    • The height of the counter(s) is/are medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter(s).
    • There is not a/are not lowered section(s) of the counter(s).
    • There is not a hearing assistance system at the counter(s).
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • There are wall menus available.
    • Menus are not available in Braille.
    • Menus are not available in large print.
    • Picture menus are not available.
    • Menus are not clearly written.
    • Menus are presented in contrasting colours.
    • Staff can bring food/drink to screens if required.
    • Tickets can be purchased from the food/drink counter(s).

Getting Around

  • Access View
    • There is step free access throughout the majority of the building.
    • There is step free access to Screens 2 and 3 via the alternative entrances on the level 3 (mezzanine).
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is bench and sofa seating at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the bar.
    • There is not a hearing assistance system in the public areas of the building.

Step(s) (Bar)

  • There is a/are step(s) located to the left as you exit the St Andrew's Street entrance lift.
  • The step(s) is/are used to access the bar area.
  • There is/are 10 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • Comments View
    • There is step free access to the bar area via the St Andrew's Street entrance lift.

Eating and Drinking

  • The following information is for the bar.
  • The bar is located on the level 2 upper floor.
  • There is step free access, via lift, to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is wood.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The standard height for tables is 71cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Other Floors (Screens)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right of the cinema foyer.
    • The stairs are approximately 5m from the St Andrew's Street entrance lift.
    • The floors which are accessible by stairs are level 2 (foyer), level 3 (mezzanine and Screens 2 and 3 alternative entrances), level 4 (Screens 1, 2 and 3).
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift (Screens)

  • There is a lift for public use.
  • The lift is located to the left of the cinema foyer.
  • The lift is approximately 5m (5yd 1ft) from the St Andrew's Street entrance lift.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are level 2 (foyer), level 3 (mezzanine and Screens 2 and 3 alternative entrances), level 4 (Screens 1, 2 and 3).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Ramp(s) or Slope(s) (Screens 1, 2 and 3)

  • There is a ramp/slope located leading from the lift to the cinema screens.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up.
  • The lighting levels at the ramp/slope are good.

Screen(s) (1)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is Screen 1.
    • This information is for the entrance located on level 4.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 120cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 120cm.
    • The entrance door(s) is/are not permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to rear of the screen.
  • Screen Information View
    • The type of flooring is carpet.
    • There are seats with armrests on both sides.
    • Premium seating is not available within the screen.
    • The width of the rows of seating is 45cm.
    • The lighting levels before and after screenings are low.
    • The nearest accessible toilet is located in the cinema foyer.
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 12cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located at the rear of the screen, either side of the entrance.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 4 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The view from this seating area is good.
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Screen(s) (2 and 3)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is Screen 2.
    • Similar screens include; Screen 3.
    • This information is for the entrance located on level 4.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 80cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 100cm.
    • The entrance door(s) is/are not permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to the rear of the screen.
    • The alternative entrances to Screens 2 and 3 are located on level 3 (mezzanine).
  • Screen Information View
    • The type of flooring is carpet.
    • There are seats with armrests on both sides.
    • Premium seating is not available within the screen.
    • The width of the rows of seating is 40cm.
    • The lighting levels before and after screenings are good.
    • The nearest accessible toilet is located in the cinema foyer.
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 12cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located at the front and rear of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 4 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The view from this seating area is good.
    • Companions sit next to the patron, behind the patron and in front of the patron.
    • There is sufficient space for an assistance dog to rest next to you.
    • There are 2 designated seating areas at the rear of the screen and 2 designated seating areas at the front of the screen.

Entrance (Alternative Entrance - Screen 2)

  • Entrance View
    • This information is for the entrance located at the rear of level 3 (mezzanine).
    • The entrance area/door is not clearly signed.
    • There is step free access at this entrance, via lift.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 120cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 110cm.
    • There is a member of staff available for assistance at this entrance.
  • Comments View
    • There is a similar alternative entrance to Screen 3.
    • Please contact a member of staff for use of this entrance.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located in the cinema foyer, to the right as you face the food and drink counter(s).
    • This accessible toilet is approximately 5m (5yd 1ft) from the St Andrew's Street entrance lift.
    • There is step free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 155cm x 215cm (5ft 1in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has not got a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 115cm (3ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 115cm (3ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 86cm (2ft 10in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the cinema foyer, to the right as you face the food and drink counter(s).
    • The female and male toilets are approximately 6m (6yd 1ft) from the St Andrew's Street entrance lift.
    • There is step free access to the female and male toilet(s), via lift.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.