Access Guide
Introduction
- Services / facilities within the building include the information centre, ticket sales, The Horseshoe Bar, Costa, White Tower Restaurant and the Paradise Room.
- Services / facilities within the grounds include Blackpool Pleasure Beach, Globe Theatre, Blackpool Pleasure Beach Arena, Burger King, Coasters, Big Pizza Kitchen, Ripley's Believe it or Not, Big Blue Hotel, thrill and family rides and fast food outlets.
- The Horseshoe Bar - Blackpool Pleasure Beach link (new tab) - click here.
- Costa - Blackpool Pleasure Beach link (new tab) - click here.
- White Tower Restaurant - Blackpool Pleasure Beach link (new tab) - click here.
- Paradise Room - Blackpool Pleasure Beach link (new tab) - click here.
- Blackpool Pleasure Beach link (new tab) - click here.
- Blackpool Pleasure Beach Arena link (new tab) - click here.
- The Globe Theatre - Blackpool Pleasure Beach link (new tab) - click here.
- Burger King - Blackpool Pleasure Beach link (new tab) - click here.
Introduction
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Blackpool Pleasure Beach.
- There is a tram stop within 150m (164yds) of the venue.
- The name of the nearest tram stop is Blackpool Pleasure Beach.
Opening Times
- Opening times for the venue vary according to bookings/events taking place.
Parking (Balmoral Road)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located to the left of the venue.
- The car park type is open air/surface.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 480cm (11ft 2in x 15ft 9in).
- The nearest Blue Badge bay is 40m (43yd 2ft) from the Promenade entrance.
- The furthest Blue Badge bay is 50m (54yd 2ft) from the Promenade entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Balmoral Road car park has two charging stations for electric cars (photographs 7 and 8).
- The height to the highest function is 130cm.
- There are also car parks located at Ocean Boulevard, Bond Street and Blackpool Arena.
Outside Access (Promenade Entrance)
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Entrance
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- This information is for the entrance located off the Promenade.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are double width.
- The width of the door opening is 164cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2, 3.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are The Attic.
Entrance (The Attic Entrance)
- This information is for the entrance located on the third floor of the Casino Building.
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Entrance
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- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 144cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- The lighting levels are low.
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Comments
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- There are two sets of 2 clearly marked medium steps without handrails leading to additional seating (photographs 4 and 5).
- There is a small lip leading to the dance floor (photograph 6).
Eating and Drinking
- The following information is for the bar.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the the Attic entrance.
- The distance between the floor and the lowest table is 39cm (1ft 3in).
- The distance between the floor and the highest table is 112cm (3ft 8in).
- The standard height for tables is 70cm.
- Plastic / takeaway cups are not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
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Comments
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- This venue is used for private functions.
- Only drinks are served here.
Accessible Toilet
- Accessible toilet facilities are not available.
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Comments
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- The nearest accessible toilet is in the adjacent information centre foyer.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter from the Attic entrance.
- The female and male toilets are approximately 10m (10yd 2ft) from the Attic entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
Level Change (Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the female and female standard toilets entrance doors.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- Photograph 1 shows the steps in front of the female standard toilet.
- Photograph 2 shows the steps in front of the male standard toilet.
Additional Info
- A bowl of water can be provided for an assistance dog.