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Audiology

Barnsley Hospital, Gawber Road, Barnsley, S75 2EP

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Access Guide

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Getting To The Hospital

  • By Road View
    • Barnsley Hospital is located on Gawber Road and the postcode for the Sat-Nav is S75 2EP.
      If coming from the south via the M1, exit at Junction 37 and head towards Barnsley Town Centre on the A628, after approximately 300m turn left at the crossroads onto Pogmoor Road and follow this road and it will bring you directly to the hospital.
      If coming from the north take the A635 towards the town centre and then take the right turn when you reach Wilthorpe Park and follow this road which will take you to the hospital.
    • There are several open air car parks open to the public, they are accessible from Pogmoor Road and off Helensburgh Close.
      Parking charges apply to all car park users and operates a Pay-on Foot system with payment machines in each car park.
  • By Bus View
    • There are several services which drop off outside the hospital on Gawber Road and Pogmoor Road. These include routes 93, 93a, 94, 95, 95a, 96, 96a, 97, 478 and 485 stopping on Gawber Road and routes 44 and 478 stopping on Pogmoor road.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest train station is Barnsley Interchange, and is approximately 1.1 mile from the hospital. There are several taxi services which run from here.
  • Useful Links View

Getting Help and Assistance

  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found near the main entrance, at the bottom of the escalators to Outpatients Reception.
  • Volunteers do receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Hospital staff receive deaf awareness training.
  • Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main Reception.
  • All volunteers undertake dementia awareness training.
    There is a Patient Advice and Complaints Service at the hospital.
  • There is a Patient Advice and Complaints Service office located in the main hospital entrance a short distance from the escalators to Outpatients Reception.
  • The telephone number for the Patient Advice and Complaints Service is 01226 432330 or 01226 432571.
  • The email address for the Patient Advice and Complaints Service is:

Hospital Parking (Car Park 4 - Blue Badge Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the front of the hospital facing Gawber Road accessed via site entrance C.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located There are several 15 minute drop off bays to the right of the Women's Services entrance - C1.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park and at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 15 minutes only.
    • Payment machines are located inside the hospital building.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are level changes with no dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Women's Services entrance.

Hospital Parking (Car Park 3 - Standard Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital, off Gawber Road, accessed via site entrance C.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.

Getting To (Audiology)

  • Audiology is/are located on the first floor of the Red Zone.
  • To see the hospital map please click here (opens new tab).
  • Access to Audiology is via the Outpatients entrance - C3.
  • Enter via the Outpatients entrance - C3, continue to the rear of the foyer and take the lift to the first floor. Exit the lift and check in at outpatients reception which is opposite the lift. Go through the double doors to the left of reception, turn right and follow to the end of the corridor. Follow the corridor round to the left, then the right and then the left. Follow the corridor to the end and the entrance to Audiology is ahead.
  • There is step free access, via lift, to Audiology.
  • Audiology is approximately 70m from the Outpatients entrance - C3.
  • There is a/are manual, heavy, double door(s) between the Outpatients entrance - C3 and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Outpatients Entrance - C3)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital, to the right of the main hospital entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 136cm (4ft 6in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 157cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Other Floors (Escalator)

  • Escalators View
    • Escalators can be used to access other floors.
    • Signs indicating the location of the escalators are not clearly visible from the entrance.
    • The floors which are accessible by escalator are G and 1.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are varied.
  • Comments View
    • The escalator is 10m from the Outpatients entrance and is visible from that entrance.

Lift (Lift no.18)

  • There is a lift for public use.
  • The lift is located to the left of the escalator as you enter through the Outpatients entrance.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 24m (26yd 9in) from the Outpatients entrance - C3.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 122cm x 141cm (4ft x 4ft 8in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Reception (Outpatients Reception)

  • Reception View
    • The reception point is located on the first floor of the Orange Zone.
    • The reception point is approximately 12m (13yd 4in) from the lift no.18.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point, via lift.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • There is a touch screen.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.
  • Comments View
    • The waiting area is also used by the pharmacy.

Entrance (Audiology)

  • Entrance Details View
    • This information is for the entrance located on the first floor of the Red Zone.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 172cm.

Opening Times (Audiology)

  • Monday 08:00 - 17:45.
  • Tuesday 08:00 - 17:45.
  • Wednesday 08:00 - 17:45.
  • Thursday 08:00 - 17:45.
  • Friday 08:00 - 17:45.
  • Saturday Closed.
  • Sunday Closed.

Inside Access (Audiology)

  • There is level access once inside.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the hearing system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • No Braille signage is available.
  • No tactile signage is available.
  • Some pictorial signage is available.
  • Dementia friendly signage is not provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Waiting Room / Area (Audiology)

  • There is a waiting room / area.
  • The waiting room / area is approximately 5m from the Audiology entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • All tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.
  • Comments View
    • There is no reception desk within the department.
    • There is a door signed reception where patients must knock and wait as they arrive for their appointment.
    • Appointment letters are placed in a drop box.

Consultation / Treatment Room (Consulting Room 4)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consulting Room 4.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • A hoist can be brought in from another department.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Consulting Room 5)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consulting Room 5.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • A hoist can be brought in from another department.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Soundproof Room 1)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Soundproof Room 1.
  • There is not level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) both ways.
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 89cm (2ft 11in).
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • Some chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • A hoist can be brought in from another department.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Level Change (Soundproof Room 1)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of and immediately beyond the entrance.
  • The ramp/slope is slight.
  • The ramp/slope is portable.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 80cm (2ft 7in).
  • The lighting levels at the ramp/slope are medium.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are medium.

Accessible Toilet

Standard Toilet(s)

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