You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Hotel Information View
  • The hotel does not have its own parking facilities.
  • The hotel has 161 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • This hotel has its own restaurant located on the ground floor.
  • There is/are 8 accessible room(s) with a wet room/wheel in shower.
  • There is/are 0 accessible room(s) with a bath.
  • There is an/are adjoining room(s) available for the accessible room(s).
  • There is an/are adjoining room(s) available for the standard room(s).
• Additional Accessibility Aids View
  • Bed raisers are not available on request.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the B1 floor.

You are on Building Layout. Skip to the next section.

Building Layout

• Floor/Level Listings;.
• Ground Floor: Reception and Artyard Bar & Kitchen.
• Mezzanine Floor: Mezzanine Lounge.
• 1st Floor to 5th Floor: Hotel Rooms.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Air View
  • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
    London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
    From Gatwick airport there are fast trains connecting to London Bridge Station.
    Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
  • For more information on travelling to London by air please click here (opens new tab).
• By Road View
  • The hotel is located in central London in the Congestion Zone.
    The hotel is located on Upper Ground.
    Upper Ground which can be accessed from the north or the south via Blackfriars Road.
    It may be easier to use public transport to access the hotel.
  • The hotel doesn't have it own car parking, There is nearby public car park and on street blue badge parking on Upper Ground. Please see the London South Bank Public Parking section in this access guide for more information on other public car parks in the area.
  • For more information on London traffic please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the hotel.
  • The nearest bus stops are located along Blackfriars Road (A201).
    The bus services that use these stops include the; 45, 63, 388, N63 and N89.
    There are also bus stops located along Stamford Street (A3200).
    The bus services that use these stops include the; 381, N343, N381 and RV1.
• By Train View
  • The nearest Railway Station is Blackfriars.
  • The entrance to Blackfriars Station is approximately 150 metres from the hotel.
    The station has step free access to platforms.
    The station is managed by Thameslink.
  • For more information on Blackfriars Station please click here (opens new tab).
• By Underground View
  • The nearest underground station is Blackfriars.
  • Blackfriars Tube Station is located approximately 500 metres from the hotel on the north side of the river.
    Blackfriars is on the Circle and District Lines.
    Access to the station is via Blackfriars Bridge. The station has step free access to platforms.
    Southwark Tube Station is a similar distance away to the south of the hotel, off Blackfriars Road. Southwark is on the Jubilee Line.
    The station has step free access to platforms.
  • For more information on London Underground please click here (opens new tab).
• By River View
  • Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
    Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
    There is step-free access onto the river buses except at three piers: please see the TFL website for details.
  • For more information on Please use the TFL journey planner for details of the most suitable route. please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on On Street Parking (Upper Ground). Skip to the next section.

On Street Parking (Upper Ground)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Upper Ground.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 280cm x 1000cm (9ft 2in x 32ft 10in).
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Parking is free for Blue Badge holders.
• Comments View
  • There is also a small drop off area next to the taxi rank.

You are on South Bank Public Car Parks. Skip to the next section.

South Bank Public Car Parks

• This section provides information about a number of public cars parks around South Bank.
  For more information about access and parking charges please visit the individual car parks.
  South Bank is located in the congestion charging zone.

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• National Theatre Car Park View
  • The National Theatre Car Park Car Park is located off Upper Ground.
  • The car park type is underground.
  • The car park does have Blue Badge parking.
  • Parking is not free for Blue Badge holders.
  • The car park surface is concrete.
  • When the National Theatre building is closed there is no step-free access from the car park.
    This applies all day on Sundays, and before 09.30 and after 23:00 on most other days.
    Free parking is available in the NT Car Park for Blue Badge holders attending a performance or eating at the National.
    Photographs 1 and 2 show the National Theatre Car Park.
  • To view the National Theatre car park location please click here (opens new tab).
  • For more information on the National Theatre Car Park please click here (opens new tab).
• Cornwall Road Car Park View
  • The Cornwall Road Car Park Car Park is located off Cornwall Road.
  • The car park type is underground.
  • The car park does have Blue Badge parking.
  • Parking is not free for Blue Badge holders.
  • The car park surface is concrete.
  • There is step free access from the car park via a lift.
    The car park is used as a car park for South Bank Centre Venues.
    Photographs 3 and 4 Show the Cornwall Road Car Park.
  • To view the Cornwall Road car park location please click here (opens new tab).
  • For more information on the Cornwall Road Car Park please click here (opens new tab).
• Doon Street Car Park View
  • The Doon Street Car Park Car Park is located off Upper Ground.
  • The car park type is open air/surface.
  • The car park does not have Blue Badge parking.
  • Parking is not free for Blue Badge holders.
  • The car park surface is compacted gravel.
  • Photographs 5 and 6 show the Doon Street Car Park.
  • To view the Doon Street car park location please click here (opens new tab).
  • For more information on the Doon Street Car Park please click here (opens new tab).
• Waterloo – York Road Car Park View
  • The Waterloo York Road Car Park Car Park is located off York Road.
  • The car park type is open air/surface.
  • The car park does not have Blue Badge parking.
  • Parking is not free for Blue Badge holders.
  • The car park surface is tarmac.
  • Photographs 7 and 8 show the Waterloo York Road Car Park.
  • To view the Waterloo York Road car park location please click here (opens new tab).
  • For more information on the Waterloo York Road Car Park please click here (opens new tab).
• Waterloo – Upper Marsh Car Park View
  • The Waterloo Upper Marsh Car Park Car Park is located off Upper Marsh.
  • The car park type is open air/surface.
  • The car park does have Blue Badge parking.
  • Parking is not free for Blue Badge holders.
  • The car park surface is tarmac.
  • Photographs 9 and 10 show the Waterloo Upper Marsh Car Park.
  • To view the Waterloo Upper Marsh car park location please click here (opens new tab).
  • For more information on the Waterloo Upper Marsh Car Park please click here (opens new tab).
• London Waterloo Station Car Park View
  • The London Waterloo Station Car Park Car Park is located on Station Approach.
  • The car park type is open air/surface.
  • The car park does have Blue Badge parking.
  • Parking is not free for Blue Badge holders.
  • The car park surface is tarmac.
  • Photographs 11 and 12 show the London Waterloo Station Car Park.
  • To view the London Waterloo Station car park location please click here (opens new tab).
  • For more information on the London Waterloo Station Car Park please click here (opens new tab).

You are on Approach. Skip to the next section.

Approach

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• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 3 clearly marked step(s), with a central handrail.
  • The step(s) has/have tactile paving at the top and bottom.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
• Comments View
  • This level change can be bypassed by accessing the main entrance from the left side as you face the hotel (the Blackfriars Road side).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • A key card is required for access at this entrance.
  • The height of the key card reader is 105cm.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 184cm.
  • There is a member of staff available for assistance at this entrance.
• Comments View
  • Step free and/or slope free access to the hotel is only from the left as you face the entrance (the Blackfriars Road side).

You are on Reception (Ground Floor). Skip to the next section.

Reception (Ground Floor)

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• Reception View
  • The reception point is located immediately beyond the entrance.
  • The reception point is approximately 3m (3yd 10in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the reception point are low to moderate.
  • There is sufficient space to write or sign documents on the counter.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is wood.
• Reception Seating Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.
• Comments View
  • In addition to the armchairs and sofas there are also chairs with and without armrests and stools.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building via lift(s).
• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is laminate, wood and carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are varied.
  • There is an events area located on the B1 floor.
  • Access to other floors/levels is via stairs and lift.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does play background music in public areas.
  • Music is played in the reception area, the lounge on the mezzanine floor and the restaurant/bar.
  • There is not a hearing assistance system in the public areas of the building.

You are on Eating and Drinking (Ground Floor : Artyard Bar and Kitchen). Skip to the next section.

Eating and Drinking (Ground Floor : Artyard Bar and Kitchen)

• The following information is for the restaurant/bar.
• The restaurant/bar is located on the ground floor.
• There is step-free access to the restaurant/bar.
• Full table service is available.
• Food and/or drinks can be ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• There is not a hearing assistance system .
• There is step-free access within the restaurant/bar.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is tiles.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The nearest table is approximately 5m from the entrance/opening.
• The nearest table is approximately 2m from the till/counter.
• The distance between the floor and the lowest table is 67cm.
• The distance between the floor and the highest table is 72cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is not available.
• Drinking straws are available.
• There are hand held menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is English cuisine with a European influence.
• The lighting levels are varied.

You are on Accessible Toilet(s) (Ground Floor). Skip to the next section.

Accessible Toilet(s) (Ground Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located on the ground floor next to the Artyard Bar and Kitchen.
  • This accessible toilet is approximately 33m (36yd 3in) from the main entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 147cm x 314cm (4ft 10in x 10ft 4in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm.
  • The transfer space is obstructed by the bins.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary, pedal bin and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 100cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet does not have a backrest or a cistern.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is poor.
  • The lighting levels are low.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the ground floor next to the Artyard Bar and Kitchen.
  • The shared toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
  • There is step-free access into the shared toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are low.
  • There is a/are similar standard toilet(s) available.

You are on Other Floors (G to B1). Skip to the next section.

Other Floors (G to B1)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located off a corridor which is just to the rear left of the reception area.
  • The stairs are approximately 17m from the main entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G, B1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate.

You are on Other Floors (North Stairs - Floor 1 to 5). Skip to the next section.

Other Floors (North Stairs - Floor 1 to 5)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located on the 1st floor, just off the mezzanine area.
  • The stairs are approximately 10m from the lifts.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, single doors which may be difficult to open to from the first floor upwards.
  • The floors which are accessible by stairs are 1, 2, 3, 4, 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.
• Comments View
  • The South Stairs are located at the opposite ends of the main corridors and are identical.

You are on Other Floors (Ground to Mezzanine Lounge). Skip to the next section.

Other Floors (Ground to Mezzanine Lounge)

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• Stairs View
  • The stairs are for public use.
  • The stairs are located in the main reception area.
  • The stairs are approximately 7m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G, M.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift (Standard Lift). Skip to the next section.

Lift (Standard Lift)

• There is a lift for public use.
• The lift is located off a corridor which is just to the rear left of the reception area.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 22m (24yd 2in) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are B2, B1, G, 1, 2, 3, 4, 5.
• There are manual, heavy double doors to access the lift lobby on the basement 2 floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 208cm x 160cm (6ft 10in x 5ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • There are 4 lifts in the same location.

You are on Accessible Room(s) (Room 305). Skip to the next section.

Accessible Room(s) (Room 305)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on floors 2 to 5.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • Guests do not need to open a door between the lift and the room(s).
  • There is a clear 120cm wide route to the room surveyed.
  • The narrowest width of the corridor leading to the room surveyed was 170cm.
  • The room surveyed has an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the 3rd floor.
  • The accessible room surveyed at the time of the visit was 305.
  • There is step-free access to the accessible room surveyed, via lift.
  • There is numbered signage on or near the accessible room door.
  • The door is manual with a key card lock.
  • The fob/card reader height is 100cm.
  • The width of the door is 82cm (2ft 8in).
  • There are not lowered spy holes available.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 70cm (2ft 4in).
  • The measurement between the bed base and floor is 29cm (11in).
  • The bed is not moveable.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 77cm.
  • The desk is not height adjustable.
  • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The room surveyed had a desk chair without armrests and an armchair.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is within reach and fully functional.
  • The emergency alarm in the room rings to main reception.
  • There is not a flashing fire alarm beacon within the room.
  • The type of flooring is carpet and wood.
• Ensuite Facilities View
  • The ensuite door opens outwards.
  • The door weight is light.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 82cm (2ft 8in).
  • The door does not have a horizontal grab rail.
  • The dimensions of the ensuite are 280cm x 208cm (9ft 2in x 6ft 10in).
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
  • The ensuite has a non-slip floor.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is within reach and fully functional.
  • The emergency alarm in the ensuite rings to main reception.
  • There is not a flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are open waste paper bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a soap dispenser.
• Toilet Details View
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • The toilet has a cistern.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 200cm (6ft 7in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 45cm (1ft 6in).
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head height is fixed.
  • The shower head height is 214cm (7ft).
  • The shower control type is lever.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 49cm (1ft 7in).
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
• Colour Contrast and Lighting View
  • The colour contrast between the external room door and wall is good.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The colour contrast between the external ensuite door and wall is poor.
  • The colour contrast between the internal ensuite door and wall is poor.
  • The colour contrast between the ensuite walls and floor is good.
  • The colour contrast between the drop down rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the shower dropdown rail(s) and wall is/are good.
  • The toilet seat colour contrast is poor.
  • The lighting levels in the room are varied.
  • The lighting levels in the ensuite are good.
• Comments View
  • There is also a hand held shower head available.

You are on Standard Room(s) (Room 333). Skip to the next section.

Standard Room(s) (Room 333)

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• Bedroom Features View
  • The room surveyed is located on the 3rd floor.
  • The room surveyed at the time of the visit was 333.
  • There is step-free access to the room surveyed, via lift.
  • There is numbered signage on or near the room door.
  • The width of the door is 82cm (2ft 8in).
  • The bed type is double.
  • The height of the bed is 70cm (2ft 4in).
  • The measurement between the bed base and floor is 22cm (9in).
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a flashing fire alarm beacon within the room.
  • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
  • The ensuite door opens by sliding.
  • The width of the door to the ensuite is 64cm (2ft 1in).
  • There is not an emergency alarm within the ensuite.
  • There is not a flashing fire alarm beacon within the ensuite.
  • The tap type is lever twist.
  • There is a mixer tap.
• Colour Contrast and Lighting View
  • The colour contrast between the external room door and wall is good.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The colour contrast between the external ensuite door and wall is poor.
  • The colour contrast between the internal ensuite door and wall is poor.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the room are good.
  • The lighting levels in the ensuite are good.

You are on Conference / Meeting Facilities (B1 Floor : The White Box Room). Skip to the next section.

Conference / Meeting Facilities (B1 Floor : The White Box Room)

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• Access View
  • The room surveyed was the White Box Room.
  • The White Box Room is located on the B1 floor.
  • The room/area surveyed is approximately 12m from the lifts.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 110cm.
  • The lectern is not height adjustable.
  • There is not a hearing assistance system for the room(s).
• Room Details View
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl and laminate.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.

You are on Conference / Meeting Facilities (B1 Floor : The Breakout Space). Skip to the next section.

Conference / Meeting Facilities (B1 Floor : The Breakout Space)

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• Access View
  • The room surveyed was the Breakout Space.
  • The Breakout Space is located on the B1 floor between the White Box Meeting Room and Meeting Rooms 2 and 3.
  • There is not wayfinding signage on route to the room(s).
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
  • There are no doors at this entrance.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
• Room Details View
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet and laminate.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are not even.
  • The colour contrast between the walls and floor is fair.
  • The lighting levels are adjustable.
  • There are two refreshment counters in the breakout space (one is shown in Photograph 5). The height of the counters is 85cm.

You are on Conference / Meeting Facilities (B1 Floor : Meeting Room 1). Skip to the next section.

Conference / Meeting Facilities (B1 Floor : Meeting Room 1)

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• Access View
  • The room surveyed was Meeting Room 1.
  • Meeting Room 1 is located on the B1 floor.
  • The room/area surveyed is approximately 11m from the lifts.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
• Room Details View
  • This room has a television screen.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet and laminate.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are not even.
  • The colour contrast between the walls and floor is poor.
  • The lighting levels are adjustable.
  • Although the tables are not fixed they are very heavy and would not be easy to move.

You are on Conference / Meeting Facilities (B1 Floor : Meeting Room 2). Skip to the next section.

Conference / Meeting Facilities (B1 Floor : Meeting Room 2)

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• Access View
  • The room surveyed was Meeting Room 2.
  • Meeting Room 2 is located on the B1 floor.
  • The room/area surveyed is approximately 15m from the lifts.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
• Room Details View
  • This room has a television screen.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 71cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet and laminate.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are not even.
  • The colour contrast between the walls and floor is poor.
  • The lighting levels are adjustable.

You are on Conference / Meeting Facilities (B1 Floor : Meeting Room 3). Skip to the next section.

Conference / Meeting Facilities (B1 Floor : Meeting Room 3)

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• Access View
  • The room surveyed was Meeting Room 3.
  • Meeting Room 3 is located on the B1 floor.
  • The room/area surveyed is approximately 17m from the lifts.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
• Room Details View
  • This room has a television screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet and laminate.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are not even.
  • The colour contrast between the walls and floor is poor.
  • The lighting levels are adjustable.

You are on Accessible Toilet(s) (B1 Floor). Skip to the next section.

Accessible Toilet(s) (B1 Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the B1 floor next to the White Box Meeting Room.
  • This accessible toilet is approximately 25m (27yd 1ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 96cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm.
  • The transfer space is obstructed by the bins.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary, general waste (with no lid) and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 105cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet does not have a backrest or a cistern.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is poor.
  • The lighting levels are low to moderate.

You are on Standard Toilet(s) (B1 Floor). Skip to the next section.

Standard Toilet(s) (B1 Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the B1 floor next to the White Box Meeting Room.
  • The female and male toilets are approximately 22m (24yd 2in) from the lift.
  • There is step-free access into the female and male toilet(s), via lift.
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal in the male toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are low.

You are on Conference / Meeting Facilities (Mezzanine Lounge). Skip to the next section.

Conference / Meeting Facilities (Mezzanine Lounge)

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• Access View
  • The room surveyed was the Mezzanine Lounge.
  • Mezzanine Lounge is located on the mezzanine floor.
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
  • There is a slight ramp/slope for access to the room(s).
  • The ramp/slope has handrails on both sides.
  • The ramp or slope does bypass the step(s).
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single (with a locked extension leaf).
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • There is not a hearing assistance system for the room(s).
• Room Details View
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 39cm and 72cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are some chairs with armrests on both side within the room(s).
  • The type of flooring in the room(s) is wood.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are good.
  • The Mezzanine Lounge can be accessed by a staircase from the reception area or a ramp down from the 1st floor corridor. There is an outside terrace area which has stepped access from the mezzanine floor. These steps can be bypassed by accessing the terrace from the lift lobby on the 1st floor.

You are on Step(s) (Mezzanine Lounge Terrace). Skip to the next section.

Step(s) (Mezzanine Lounge Terrace)

• There is a/are step(s) located in the Mezzanine Lounge.
• The step(s) is/are used to access the Mezzanine Terrace .
• There is/are 2 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are good.

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• Comments View
  • These steps can be bypassed by accessing the terrace from the lift lobby area on the 1st floor.

You are on Standard Toilet(s) (Mezzanine Lounge). Skip to the next section.

Standard Toilet(s) (Mezzanine Lounge)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located at the top of the access ramp in the Mezzanine Lounge.
  • The shared toilet(s) is/are approximately 9m (9yd 2ft) from the lift.
  • There is step-free access into the shared toilet(s), via lift.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are low.

You are on Step(s) (B2 Floor : Fitness Suite). Skip to the next section.

Step(s) (B2 Floor : Fitness Suite)

• There is a/are step(s) located leading into the fitness suite.
• The step(s) is/are used to access the fitness suite and changing room.
• There is/are 3 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 23cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Lift (B2 Floor : Fitness Suite - Platform Lift). Skip to the next section.

Lift (B2 Floor : Fitness Suite - Platform Lift)

• There is a lift for public use.
• The lift is located leading into the fitness suite.
• The lift is approximately 1m (3ft 3in) from the fitness suite entrance.
• The lift is a platform lift.
• A member of staff needs to be notified for use of the lift.
• A member of staff is required to operate the lift.
• The platform lift accesses a small level change.
• The dimensions of the lift are 78cm x 115cm (2ft 7in x 3ft 9in).
• The lighting levels in the lift are good.

You are on Fitness Suite (B2 Floor). Skip to the next section.

Fitness Suite (B2 Floor)

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• Fitness Suite (General) View
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Accessible Changing Room (B2 Floor : Fitness Suite). Skip to the next section.

Accessible Changing Room (B2 Floor : Fitness Suite)

• There is an/are accessible changing room(s) available.
• The accessible changing room is located in the fitness suite.
• There is not level access to the accessible changing room(s).
• The accessible changing room(s) is/are approximately 2m (2yd 7in) from the platform lift.
• The door opens outwards.
• The width of the door is 88cm (2ft 11in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room(s) are 280cm x 255cm (9ft 2in x 8ft 4in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 168cm (5ft 6in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 42cm (1ft 5in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• There is a mirror in the accessible changing room.
• The mirror is placed at a lower level (60cm from the floor) or at an angle for ease of use.
• There is not a locker within the accessible changing room.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is fixed.
• The length of the bench is 100cm (3ft 3in).
• There is a wheel in shower.
• The height of the seat is 50cm (1ft 8in).

You are on Related London South Bank Venues (South Bank - Belvedere Road and Upper Ground). Skip to the next section.

Related London South Bank Venues (South Bank - Belvedere Road and Upper Ground)

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• Other Services View
  • South Bank - Belvedere Road and Upper Ground - To view the Access Guide please click here (new tab).