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Battle of Britain Bunker

Wren Avenue, Uxbridge, UB10 0BE

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About this venue

The only original Battle of Britain RAF Fighter Group Operations Room open to the public. The Operations Room, in reality a series of rooms on 2 levels some 60 feet (18m) underground, is reached via 76 steps. The plotting room with its large map table, squadron display boards, balloon and weather states, is exactly how it was when Winston Churchill visited on 15th September 1940.

Access Guide

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Introduction

  • Comments View
    • Due to the bunker's accessibility issues, a video tour is available in the wheelchair accessible auditorium located within the visitor centre and comes free with a visitor centre ticket.

Opening Times

  • Monday 10:00 - 16:30.
  • Tuesday 10:00 - 16:30.
  • Wednesday 10:00 - 16:30.
  • Thursday 10:00 - 16:30.
  • Friday 10:00 - 16:30.
  • Saturday 10:00 - 16:30.
  • Sunday 10:00 - 16:30.
  • Comments View
    • The Museum and Bunker are open for guided tours every weekday throughout the year.
    • Tours normally operate at 10:00 and 14:00 each day.
    • Evening or weekend visits can be requested by special arrangement, subject to guides being available.
    • All visits must be booked in advance by calling 01895 238 154. Additional tours can be arranged in advance.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is West Drayton.
  • The nearest underground station is Uxbridge.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 440cm x 450cm (14ft 5in x 14ft 9in).
    • The nearest Blue Badge bay is 41m (44yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 45m (49yd 8in) from the main entrance.
    • The route from the car park to the entrance is not accessible to a wheelchair user.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the bunker.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 114cm (3ft 9in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 92cm (3ft).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 12 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).

Other Floors (Bunker)

  • Steps View
    • The floors which are accessible by stairs are Ground to Bunker.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are a plotting room, briefing room, museum & the standard toilets.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are varied.

Bunker

  • The Operation Room is a series of rooms on 2 levels, some 18 metres (60 feet) underground and is reached via 76 steps.
  • The plotting room, with it's large map table and squadron display boards, is exactly how it was when Winston Churchill visited on 15th September 1940.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are not available.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the the hearing system.
  • There is not a wheelchair to borrow.
  • Comments View
    • Admission is by voluntary donation and tours last for 1.5 hours to 2 hours.

Level Change (Access to the Plotting Room)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the plotting room.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Other Floors (Museum)

  • Steps View
    • The floors which are accessible by stairs are Bunker - Museum.
    • There are 15 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are medium.

Accessible Toilet

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located off the main corridor.
    • The female toilet(s) is/are approximately 7m (7yd 1ft) from the stairs.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located off the main corridor.
    • The male toilet(s) is/are approximately 6m (6yd 1ft) from the stairs.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are medium.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located off the main corridor.
    • The shared toilet(s) is/are approximately 11m (12yd 1in) from the stairs.
    • Inside the venue, there is not level access to the shared toilet(s).
    • Lighting levels are medium.
  • Comments View
    • There is one medium height step leading to the female standard toilets and one shallow step leading to the male standard toilets.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.