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Better Gym Mitcham

1-3 Upper Green East, Mitcham, Surrey, CR4 2PE

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Access Guide

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Opening Times

  • Monday 06:30 - 22:00.
  • Tuesday 06:30 - 22:00.
  • Wednesday 06:30 - 22:00.
  • Thursday 06:30 - 22:00.
  • Friday 06:30 - 20:00.
  • Saturday 09:30 - 17:30.
  • Sunday 09:30 - 17:30.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Mitcham.
  • The venue is in a pedestrian area.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Mitcham Eastfields.
  • The nearest underground station is Colliers Wood.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • There is/are 10 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 480cm (11ft 6in x 15ft 9in).
    • The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
    • The furthest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 170cm (5ft 7in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope gradient is steep.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left as you enter.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • The ramp/slope does not bypass the step(s).

Lift

  • There is a lift for public use.
  • The lift is located just beyond the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • The lift is approximately 1m (3ft 3in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 84cm (2ft 9in).
  • The dimensions of the lift are 108cm x 210cm (3ft 7in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Reception (Waiting Area)

  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The lighting levels are medium.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.
  • Comments View
    • There is no desk in the waiting area.
    • There is a button to call for assistance as shown in photograph 3.
    • The button is 138cm high.
    • The door in photograph 4 is used for wheelchair access to the fitness area.
    • The door opens towards you (pull).
    • The door is a single.
    • The door is heavy.
    • The door is 92cm wide.
    • Photograph 5 shows the turnstile barriers.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the fitness suite.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the fitness suite.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).
  • Comments View
    • An additional slight ramp and shallow step is also available (photograph 3).

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 10m (10yd 2ft) from the reception / waiting area.
    • There is level access to the fitness suite.
    • Level access is by lift.
  • IFI Accredited Fitness Suite View
    • The fitness suite has attained IFI level three.
    • A number of staff have received IFI Mark standard Disability Equality Training.
    • IFI accredited equipment is available.
    • For example: treadmill, upper body ergometer, leg extension and upper body multi-station.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is not level access to all of the equipment.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located off the main corridor.
  • The facility is 12m (13yd 4in) from the reception (waiting area).
  • The door opens outwards.
  • The width of the door is 86cm (2ft 10in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 240cm x 225cm (7ft 10in x 7ft 5in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 46cm (1ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a locker within the accessible changing room.
  • The locker is within reach for a wheelchair user.
  • There is not a changing bench.
  • There is a wheel in shower.
  • Comments View
    • The width of the transfer space to the left of the toilet is 140cm.

Standard Changing Room

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 23m (25yd 6in) from the reception (waiting area).
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the accessible changing room.
  • The standard changing room(s) surveyed is/are located at the rear of the venue.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a medium step.
  • Comments View
    • There are lockers available in the standard changing room.
    • The lockers are within 120cm from the floor.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.