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Big Blue Hotel

Ocean Boulevard, Blackpool Pleasure Beach, Blackpool, Lancashire, FY4 1ND

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Access Guide

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Introduction (1)

Introduction (2)

COVID-19 Information

  • The information in this section was taken in April 2021.
  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • The height of the hand sanitiser is 107cm.
  • Hand sanitisers are located throughout the venue.
  • There is a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • There is restricted access in the Blues Bar and Blues Brasserie.
  • There is clear signage inside to help with social distancing.
  • Toilets are available.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Opening Times

  • Reception is staffed 24 hours per day.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Blackpool Pleasure Beach.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 7 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 370cm x 475cm (12ft 2in x 15ft 7in).
    • The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 34m (37yd 7in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located to the left as you face the main entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • There is headroom of 4 metres to the drop off point.
    • Blue Badges must be displayed if parking within the hotel car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 144cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 149cm.
  • Ramp/Slope View
    • The ramp/slope is located leading to the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • Photograph 4 shows the intercom located between both entrance doors.
    • The lowest intercom is 96cm, the highest is 140cm.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the public areas.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • To the left of the reception area are a set of double doors leading to Blues Bar and Brasserie.
    • The doors are heavy, open towards you and are 150cm wide.

Eating and Drinking (Blues Bar)

  • The following information is for the bar.
  • The bar is located to the left of the reception.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the Blues Bar and Brasserie entrance.
  • The distance between the floor and the lowest table is 35cm (1ft 2in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is a slight ramp or one shallow clearly marked step leading to additional seating (photographs 8 and 9).
    • The ramp overcomes the step.
  • Opening Times View
    • Monday 11:00 - 23:00.
    • Tuesday 11:00 - 23:00.
    • Wednesday 11:00 - 23:00.
    • Thursday 11:00 - 23:00.
    • Friday 11:00 - 23:00.
    • Saturday 11:00 - 23:00.
    • Sunday 12:00 - 22:30.

Eating and Drinking (Blues Brasserie)

  • The following information is for the restaurant.
  • The restaurant is located to the left of the reception.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 22m (24yd 2in) from the Blues Bar and Brasserie entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • Breakfast is served in this restaurant.
    • The buffet and servery are 77cm high, (photographs 1 and 2).
    • There is an easy ramp or one shallow clearly marked step leading to additional seating, (photographs 7 and 8).
    • The ramp overcomes the step.
    • ramp 111cm.
  • Opening Times View
    • Monday 17:00 - 21:30.
    • Tuesday 17:00 - 21:30.
    • Wednesday 17:00 - 21:30.
    • Thursday 17:00 - 21:30.
    • Friday 17:00 - 21:30.
    • Saturday 17:00 - 21:30.
    • Sunday 17:00 - 21:30.

Blues Brasserie Patio Area

  • This area is located at the rear of Blues Brasserie.
  • The exit doors leading to this area are double with, light, open away from you and are 160cm wide.
  • There are three steps immediately beyond the doors.
  • These steps are unmarked, medium with handrails on both sides.
  • There is an accessible entrance at the side of the venue, (photographs 5 and 6).
  • The entrance gate is single, heavy, opens towards you and is 116cm wide.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located at the end of the corridor to the right of reception.
    • The fitness suite is 50m (54yd 2ft) from the main entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The door(s) may be difficult to open.
    • The opening is 78cm (2ft 7in) wide.
  • Fitness Suite (General) View
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The gym is for hotel guests only and is not staffed.
    • There is a treatment room within this area that could not be surveyed on the day of the visit.

Standard Toilet(s) (Fitness Suite)

Room

  • General Information View
    • The Tourist Board rating is 4 Star.
    • There are 157 rooms in total.
    • There are 31 standard ground floor rooms.
    • There are 124 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 2 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 17m (18yd 1ft) from the main entrance.
    • There is level access from an accessible entrance.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 103.
    • The width of the door is 77cm (2ft 6in).
    • The height of the bed is 60cm (1ft 12in).
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm from floor level.
    • There is a functional emergency alarm in the room.
    • It is a push button style alarm.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 87cm (2ft 10in).
    • The door opens outwards.
    • The door weight is light.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 190cm x 230cm (6ft 3in x 7ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 135cm (4ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 42cm (1ft 5in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 74cm (2ft 5in).
    • The tap type is twist/turn.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm available in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • There is a shower chair.
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are medium.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is fair.
    • The colour contrast between the drop down rails and wall is poor.
    • The colour contrast between the grab rails and wall is poor.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) vibrating pillow(s) and Teletext/subtitles.
    • Vibrating fire alarms are In rooms.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • The number of accessible rooms with baths is 3.
    • The number of accessible rooms with wheel in showers is 2.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • None of these rooms are accessed by platform lift.
    • Adjoining rooms are available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are available.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Comments View
    • There is a similar staircase at the end of the corridor to the right of reception.

Lift

  • There is a lift for public use.
  • The lift is located in the corridor to the right of reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3 and 4.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 138cm x 84cm (4ft 6in x 2ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • There are two lifts side by side.
    • Photograph 3 and 4 show a similar lift off the ground floor corridor to the right of reception.
    • This lift is approximately 60m from the main entrance.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
    • This accessible toilet is located to the right past reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 146cm x 190cm (4ft 9in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin and sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 53cm (1ft 9in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.