You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Biggleswade.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 470cm x 350cm (15ft 5in x 11ft 6in).
  • The nearest Blue Badge bay is 7m (7yd 1ft) from the ticket office entrance.
  • The furthest Blue Badge bay is 14m (15yd 11in) from the ticket office entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Village Taxis. Skip to the next section.

Village Taxis

• Village Taxis is located to the far right of the car park.
• Taxis can be ordered from here or by calling 01767 600 300
• There is a single step (14cm high) and a door width of 87cm.
• The reception window is 118cm high.
• There is a bench available inside.

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 138cm (4ft 6in) wide.

You are on Level Change (Platforms). Skip to the next section.

Level Change (Platforms)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the footbridge.
• The ramp or slope is permanent.
• There are steps to access this area / service.
• The steps are located leading down to the platforms from the footbridge.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.
• There is not a standard and / or platform lift to access this service.

You are on Outside Access (Alternative Entrance). Skip to the next section.

Outside Access (Alternative Entrance)

• This information is for the entrance located on the footpath to the rear of the station.
• There is not level access into the venue.
• The main doors open (no doors).

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• Comments View
  • This entrance gives access to the far end of the footbridge.

You are on Level Change (Alternative Entrance). Skip to the next section.

Level Change (Alternative Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading on to the footbridge.
• The ramp or slope is permanent.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 6m (6yd 1ft) from the ticket office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • There are two ticket machines to the left of the ticket reception entrance.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• Lighting levels are varied.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 14:30 - 06:00.
• There is a ticket office.
• The ticket office is located immediately beyond the main entrance, to the right.
• The ticket office is 2m (2yd 7in) from the main entrance.
• The train companies operating from within this station are First Capital Connect.
• There is a taxi rank at the station.
• The taxi rank is located at the front of the station in the car park.
• The taxi rank is 20m (21yd 2ft) from the main entrance.
• Shops and services within the station include a cafe/kiosk.
• There are 4 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are not available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-4.
• The platform(s) accessed by steps only is / are 1-4.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.