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Billy Wright Stand Hospitality - Level 0 Reception

Wolverhampton Wanderers - Molineux Stadium, Waterloo Road, Wolverhampton, WV1 4QR

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff do not receive disability awareness/equality training.
  • Food and drink concession staff do not receive disability awareness/equality training.
  • Car parking attendants do not receive disability awareness/equality training.
  • Staff do not receive deaf awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact contact the club in advance.

Getting Here

  • By Road View
    • Molineux Stadium is located just outside the centre of Wolverhampton, off Waterloo Road.
      From the North
      Exit the M6 at junction 12. At the island take third exit onto A5 for Wolverhampton.
      At the next island turn left onto A449.
      After six miles the A449 passes under the M54. Carry straight on and at the sixth island (Five Ways) take the third exit onto Waterloo Road. Molineux is one mile straight on.
      From the South-West
      Exit the M5 at junction 2. Follow the signs for Wolverhampton on the A4123 for eight miles to the Ring Road.
      Turn left on the Ring Road, following signs for Molineux.
      Take the second exit at the next two islands, pass Banks’s Brewery and swimming baths on the left and then turn left at the next set of traffic lights. Molineux is 500 yards on the right.
      From the South-East:
      Exit the M6 at junction 10. Take A454 via Willenhall to Wolverhampton Ring Road.
      At the first Ring Road island, take the fourth exit (A449 to Stafford). Continue straight on at the next two sets of traffic lights.
      Filter right at the third set of lights into Waterloo Road. Molineux is 500 yards on right.
      Road Closure Information
      Waterloo Road will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes).
      The following roads will be closed from one hour before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes); Molineux Street (at the junction with Camp Street and Sir Hayward Way), Sir Jack Hayward Way (opposite the Stan Cullis Car Park kiosk) and the top of Whitmore Hill.
      For more information on road closures around Molineux Stadium please visit -https://www.wolves.co.uk/news/club/20171020-road-closures-information.
    • On non-matchdays parking is available in front of the Billy Wright Stand and the Stan Cullis Stand.
      On matchdays there are a number of car parks available; designated Blue Badge parking is available in the Stan Cullis and Wanderers Car Park.
  • By Bus View
  • By Train View

Car Parking & Drop-off

Outer Concourse and Walkways

Outside Access (Billy Wright Stand - Hospitality)

  • Entrance View
    • This information is for the entrance located at the centre of the Billy Wright Stand.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 180cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 180cm.

Reception (Billy Wright Stand - Level 0 (Ground Floor))

  • Reception View
    • The reception point is located ahead as you enter the Billy Wright Stand Hospitality Entrance.
    • The reception point is approximately 1m (3ft 3in) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 73cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is tiles.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are seats with armrests on both sides.
    • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around (Level 0 (Ground Floor))

  • Access View
    • There is step-free access throughout the building.
    • The type of flooring in corridors/walkways is tiles.
    • The lighting levels are good.
  • Circulation View
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the left as you enter the Billy Wright Stand Hospitality Entrance.
    • The stairs are approximately 2m from the Billy Wright Stand Hospitality Entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are 0, 1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter the Billy Wright Stand Hospitality Entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 3m (3yd 10in) from the Billy Wright Stand Hospitality Entrance.
  • The lift is a standard lift.
  • A member of staff needs to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1 and 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 107cm x 140cm (3ft 6in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.

Accessible Toilet(s)

  • The nearest accessible toilet(s) is/are located on Level 1 and Level 2.

Standard Toilet(s) (Level 0 (Ground Floor))

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left of the reception area.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female standard toilets.
    • There is step-free access to the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 105cm (3ft 5in).