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Billy Wright Stand Hospitality - Level 1

Wolverhampton Wanderers - Molineux Stadium, Waterloo Road, Wolverhampton, WV1 4QR

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact the club in advance.
  • Wristbands are available for people who have a hidden disability, to help enhance the matchday experience (photograph 1).
  • For additional information on the facilities and services available for disabled supporters, including buying a ticket, away fixtures and a map of the stadium, please click here (opens new tab).
  • For the Wolves Disability Access Officer's Newsletter please click here (opens new tab).
  • For information on Wolves Disabled Supporters Association, please click here (opens new tab).

Getting Here

  • By Road View
    • Molineux Stadium is located just outside the centre of Wolverhampton, off Waterloo Road.
      From the North
      Exit the M6 at junction 12. At the island take third exit onto A5 for Wolverhampton.
      At the next island turn left onto A449.
      After six miles the A449 passes under the M54. Carry straight on and at the sixth island (Five Ways) take the third exit onto Waterloo Road. Molineux is one mile straight on.
      From the South-West
      Exit the M5 at junction 2. Follow the signs for Wolverhampton on the A4123 for eight miles to the Ring Road.
      Turn left on the Ring Road, following signs for Molineux.
      Take the second exit at the next two islands, pass Banks’s Brewery and swimming baths on the left and then turn left at the next set of traffic lights. Molineux is 500 yards on the right.
      From the South-East:
      Exit the M6 at junction 10. Take A454 via Willenhall to Wolverhampton Ring Road.
      At the first Ring Road island, take the fourth exit (A449 to Stafford). Continue straight on at the next two sets of traffic lights.
      Filter right at the third set of lights into Waterloo Road. Molineux is 500 yards on right.
      Road Closure Information
      Waterloo Road will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes).
      The following roads will be closed from one hour before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes); Molineux Street (at the junction with Camp Street and Sir Hayward Way), Sir Jack Hayward Way (opposite the Stan Cullis Car Park kiosk) and the top of Whitmore Hill.
      For more information on road closures around Molineux Stadium please visit -https://www.wolves.co.uk/news/club/20171020-road-closures-information
    • On non-matchdays parking is available in front of the Billy Wright Stand and the Stan Cullis Stand.
      On matchdays there are a number of car parks available; designated Blue Badge parking is available in the Stan Cullis and Wanderers Car Park.
  • By Bus View
  • By Train View

Car Parking & Drop-off

Outer Concourse and Walkways

Outside Access (Billy Wright Stand - Hospitality)

  • Entrance View
    • This information is for the entrance located at the centre of the Billy Wright Stand.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 180cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the opening is 175cm.

Reception (Billy Wright Stand - Level 0 (Ground Floor))

  • Reception View
    • The reception point is located ahead as you enter the Billy Wright Stand Hospitality Entrance.
    • The reception point is approximately 1m (3ft 3in) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 73cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 30/11/2022.
    • The hearing loop was working at the time of testing.
    • The type of flooring in the reception area is tiles.
  • Reception Seating Area View
    • There is a seating area close to the reception point.
    • Access to the seating area is unobstructed.
    • There are sofas available.
    • There is not sufficient space for a wheelchair user to use the seating area.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the left as you enter the Billy Wright Stand Hospitality Entrance.
    • The stairs are approximately 2m from the Billy Wright Stand Hospitality Entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are 0, 1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter the Billy Wright Stand Hospitality Entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 3m (3yd 10in) from the Billy Wright Stand Hospitality Entrance.
  • The lift is a standard lift.
  • A member of staff needs to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1 and 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 107cm x 140cm (3ft 6in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.

Getting Around (Level 1 (First Floor))

  • Access View
    • There is step-free access throughout the first floor.
    • The corridors on Level 1 are accessed from the lift by going through the Hayward Suite. On matchdays or during events the Suite may be congested with people/fans.
      Along the corridors there are historical photos and memorabilia on the walls.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Reception (Level 1 (First Floor))

  • Reception View
    • The reception point is located on Level 1, to the right as you exit the lift.
    • The reception point is approximately 3m (3yd 10in) from the lift.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 71cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is carpet.

Hospitality (Directors Guest Lounge/Fallowfield Suite - Level 1 (First Floor))

  • The suite is located on Level 1, to the left as you exit the lift.
  • There is step-free access to this area.
  • There is a/are single, light manual door(s) to access this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • There is a bar/service counter.
  • The height of the bar or service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • The clear floor space beneath tables in the room(s) ranges between 42cm and 73cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There is step-free access to the pitch viewing area from the room.
  • The pitch seating for the Directors Guest Lounge is located on Level 2 and is accessed via lift.
    The Directors Box pitch seating is accessed via two sets of double doors with opening widths of 130cm. The doors open away from you.
    There is level access to two rows of seating, the seats here can be removed to create space for a wheelchair.
    There are 1-9 clearly marked steps leading to the rest of the seating.
    The first 5 steps have handrails available.
  • The room can be hired for functions and meetings on non-matchdays.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.

Hospitality (Presidents Restaurant/Hayward Suite - Level 1 (First Floor))

  • The restaurant is located on Level 1, ahead as you exit the lift.
  • There is step-free access to this area.
  • There is a/are double, light manual door(s) to access this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet and tiles.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are good.
  • There is a bar/service counter.
  • The height of the bar or service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • The clear floor space beneath tables in the room(s) is 71cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There is a single, light, manual door with an opening width of 75cm+ for access to the pitch viewing area.
  • There is stepped access to the pitch viewing area from the room.
  • There is designated seating for wheelchair users in the pitch viewing area.
  • There is an internal viewing area within the Suite for wheelchair users.
    There are 1-3 steps leading down to the seating.
  • The room can be hired for functions and meetings on non-matchdays.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.

Hospitality (Billy's Boot Room - Level 1 (First Floor))

  • The room is located on Level 1, to the right of the Hayward Suite.
  • There is step-free access to this area.
  • There is a/are single, light manual door(s) to access this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is vinyl/laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • There is a bar/service counter.
  • The height of the bar or service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • The Billy Wright Stand hospitality seating area is located on the Upper Tier Concourse and can be accessed via the Billy Wright Stand reception lift or stairs.
    Access to the concourse is via Level 2 of the Billy Wright Stand.
    There is step-free access along the corridors.
    The surface of the corridors is carpet.
    There are 6 steps with handrails on both sides leading down from the hospitality area to the Billy Wright Stand Upper Tier Concourse.
    The concourse surface is concrete.
    There are 7 steps with handrails leading from the concourse to the seating.
    There are 1-14 steps to access the rows of hospitality seating.
  • The room can be hired for functions and meetings on non match days.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.

Hospitality (Sir Jack's Restaurant - Level 1 (First Floor))

  • The restaurant is located on Level 1, to the right through the Hayward Suite.
  • There is step-free access to this area.
  • There is a/are single, light manual door(s) to access this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is vinyl/laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 74cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There is a single, light, manual door with an opening width of 75cm+ for access to the pitch viewing area.
  • There is stepped access to the pitch viewing area from the room.
  • There is designated seating for wheelchair users in the pitch viewing area.
  • There is an internal viewing area for wheelchair users within the restaurant.
    There are 1-3 steps leading to the pitch seating.
  • The room can be hired for functions and meetings on non-matchdays.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.

Executive Boxes (Billy Wright Stand - Level 1 (First Floor))

  • The boxes are located along the Level 1 corridor, either side of the Hayward Suite.
  • There are 19 boxes on this floor.
  • The box surveyed was Box 19.
  • The other boxes in this stand/area have a similar layout.
  • There is step-free access to this area.
  • There is a/are single, light manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 72cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single, light, manual door with an opening width of 75cm+ for access to the pitch viewing area.
  • There is stepped access to the pitch viewing area from the box.
  • There is designated seating for wheelchair users in the pitch viewing area.
  • There is an interval viewing area for wheelchair users within the Box. There are 1-3 steps to the pitch seating.
  • The box can be hired for functions and meetings on non-matchdays.

Toilet with Adaptations (Level 1 (First Floor) - Opposite Sir Jacks Restaurant and Box 14)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the Level 1 corridor, opposite Sir Jacks Restaurant and Box 14.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 135cm x 200cm (4ft 5in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste and female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 41cm (1ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The toilet seat colour contrast is high.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.

Toilet with Adaptations (Level 1 - Opposite Boxes 8 and 9)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on Level 1, opposite Boxes 8 and 9.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 170cm x 180cm (5ft 7in x 5ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is not a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The toilet seat colour contrast is high.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.

Standard Toilet(s) (Level 1 (First Floor))

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the Level 1 corridor.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.