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Blackpool Tower

Promenade, Blackpool, Lancashire, FY1 4BJ

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About this venue

The Blackpool Tower Eye and solid-glass SKYWALK offer the best views across the North West of England from the top of the iconic Blackpool Tower. Begin your journey to the top with a visit to the incredible 4D cinema. Let the special sensory effects and incredible filming bring the history of the Blackpool Tower to life in front of your eyes. Then take a trip 380ft into the sky to the top of The Blackpool Tower and experience the thrilling SKYWALK. Walk out if you dare onto the five centimetre thick glass viewing platform, where you can look out into the Irish Sea and see the famous Blackpool Promenade below you. See the North West of England spread out before you with views over Bowland, up to the Lake District and on a clear day down to Liverpool and across to the Isle of Man from the top of the iconic Blackpool Tower.

Access Guide

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Introduction

  • Services / facilities within the building include the Tower Ballroom, Tower Circus, Tower Eye and 4D Cinema, Game Zone, Tower Dungeon, Jungle Jim's, a restaurant, a cafe and gift shop.

Opening Times

  • Monday 10:30 - 16:00.
  • Tuesday 10:30 - 16:00.
  • Wednesday 10:30 - 16:00.
  • Thursday 10:30 - 16:00.
  • Friday 10:30 - 16:00.
  • Saturday 10:30 - 16:00.
  • Sunday 10:30 - 16:00.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Blackpool.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Blackpool North.
  • There is a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Central Car Park.
    • The car park is located off Central Drive.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located across the road from the building on Promenade.

Outside Access (The Promenade Entrance)

  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 142cm (4ft 8in) wide.

Level Change (The Promenade Entrance)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Bank Hey Street Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 145cm (4ft 9in) wide.

Level Change (Bank Hey Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Outside Access (Main Arcade Entrance)

  • This information is for the entrance located to the front of the building on Promenade.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Arcade Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Lift (Arcade Lift)

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-2.
  • The platform lift accesses a small level change.
  • The lift is 6m (6yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 92cm (3ft).
  • The dimensions of the lift are 110cm x 145cm (3ft 7in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Reception (Promenade Ticket Desk)

  • The desk is 33m (36yd 3in) from the arcade lift.
  • There is not level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • The lighting levels are medium.

Reception (Ticket Desk)

  • The desk is 4m (4yd 1ft) from the Bank Hey Street Entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are medium.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There is a designated seating area for wheelchair users in the 4D Cinema.
    • The designated seating is located at the back of the cinema.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.
  • Comments View
    • There are many slopes and uneven floors throughout the building.
    • Please contact the Tower in advance for assistance.
    • There is no access for wheelchair users to the balconies in the ballroom.
    • The access is via medium, clearly marked steps with handrails on both sides.

Restaurant Bar Internal (Burger Kitchen)

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 10m (10yd 2ft) from the lift.
  • The distance between the floor and the lowest table is 45cm (1ft 6in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • Menus are wall only.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks and meals.

Eating and Drinking (Coffee Co)

  • The following information is for the cafe.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 14m (15yd 11in) from the lift.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 64cm (2ft 1in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.
  • Comments View
    • This cafe is located on level 5.
    • There are 3 clearly marked deep steps leading up to a raised seating area.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-2-5.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail in the centre.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-2-5.
  • The lift is 38m (41yd 1ft) from the arcade lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 155cm x 180cm (5ft 1in x 5ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift (Level 5)

  • There is a lift for public use.
  • The lift is located on level 5 near Burger Kitchen.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are 5-6.
  • The platform lift accesses a small level change.
  • The lift is 13m (14yd 8in) from the lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 87cm (2ft 10in).
  • The dimensions of the lift are 110cm x 145cm (3ft 7in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • There is a moderate ramp leading up into the lift.
    • The lift bypasses the steps that lead to the tower shop.
    • There is a similar platform lift to bypass the steps into the 4D Cinema.

Lift (Level 6)

  • There is a lift for public use.
  • The lift is located on level 6 in the shop or from the 4D cinema.
  • The lift is a standard lift.
  • The lift is 15m (16yd 1ft) from the level 5 lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 107cm (3ft 6in).
  • The dimensions of the lift are 138cm x 135cm (4ft 6in x 4ft 5in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lighting level in the lift is medium.
  • Comments View
    • The floors which are accessible by this lift are level 6 to the top of the tower.
    • The lift takes you to the Tower Eye.
    • This lift is operated by an attendant.

Changing Places

  • Location and access View
    • The facility is located round to the rear of the staff area on level 2.
    • The facility is 98m (107yd 6in) from the lift.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The width of the door is 78cm (2ft 7in).
    • The dimensions of the facility are 290cm x 300cm (9ft 6in x 9ft 10in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the bench is 200cm (6ft 7in).
    • The facility hoist is mobile.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 78cm (2ft 7in).
    • The transfer space on the right as you face the toilet is 110cm (3ft 7in).
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on both sides.
    • The type of sink is fixed.
    • Wall mounted hand rails are available at the sink.
    • As you face the sink, rails are available on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.
  • Comments View
    • A member of staff will escort you to this facility.
    • There is a 120cm wide easy ramp up from the Ballroom, then a moderate slope leading down to this area - these can be overcome using the staff lift.

Accessible Toilet (Level 5)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 45m (49yd 8in) from the lift.
    • This accessible toilet is located to the rear of the cafe on level 5.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff members.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 155cm x 245cm (5ft 1in x 8ft).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 92cm (3ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 125cm (4ft 1in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 79cm (2ft 7in).

Accessible Toilet (Level 6)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
    • This accessible toilet is located round from the shop on level 6.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff members.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 145cm x 210cm (4ft 9in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 66cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located on level 5.
    • The female and male toilets are 45m (49yd 8in) from the lift.
    • Inside the venue, there is level access to the female and male toilet.
    • This is by lift.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located on level 6.
    • The height of the baby change table once extended is 80cm (2ft 7in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • There are also male and female standard toilets located on level 2.
    • There is no level access to these toilets.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • There are wheelchairs available to borrow in the buggy room, located along the main corridor.