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Blenheim Centre

Prince Regent Road, Hounslow, Middlesex, TW3 1NL

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Access Guide

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Introduction

  • The parking is 24 hour and the centre is open until 20:00.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Hounslow.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Hounslow.
  • The nearest underground station is Hounslow.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is underground.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 320cm x 477cm (10ft 6in x 15ft 8in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the car park entrance.
    • The furthest Blue Badge bay is 56m (61yd 9in) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • There is a free parking scheme available for Shopmobility members.
    • Please check at Shopmobility reception for details.

Outside Access (Car Park Entrance)

  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 183cm (6ft 0in) wide.

Reception (Car Park Office)

  • The reception desk is 2m (6ft 7in) from the car park entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Customers can charge scooters or wheelchairs at the venue.

Other Floors (Blenheim Centre to Prince Regent Street)

  • Escalators
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are Blenheim Centre to Prince Regent Street.
    • The escalators steps are not clearly marked.
    • The head and foot of the escalators are not clearly marked.
    • The lighting level is bright.

Lift (Blenheim Centre to Prince Regent Street)

  • There is a lift for public use.
  • The lift is located to the right of the car park.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Blenheim Centre to Prince Regent Street.
  • The lift is 6m (19ft 8in) from car park entrance.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 139cm x 152cm (4ft 7in x 4ft 12in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 22m (24yd 2in) from the car park entrance.
    • This accessible toilet is located to the left of the lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 97cm (3ft 2in).
    • The door is light.
    • The dimensions of the accessible toilet are 146cm x 180cm (4ft 9in x 5ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 73cm (2ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 97cm (3ft 2in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.