Access Guide

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Bluewater is located to the south west of Greenhithe, off the B255, which is accessed via the A2 at Bean Interchange. Follow the signs for Bluewater from the A2.
There are six car parks surrounding the shopping centre. There are four multi-storey car parks - Guildhall Car Park, Plaza Car Park, Rose Gallery Car Park, and Thames Walk Car Park. There are two open air car parks - Village Car Park and Winter Garden Car Park.
There is a bus stop within 150 metres of the shopping centre.
There is an onsite bus station and transit hub.
For more information on Bluewater Bus Station and Transit Hub please click here (opens new tab).
The nearest railway station is Greenhithe.
Bluewater is a 25 minute bus ride away from Greenhithe Railway Station, which connects you to all major cities in the UK.
For more information on Greenhithe Station - National Rail please click here (opens new tab).

Guest services associates, Security officers, Cleaning operatives and Car park attendants receive Autism Awareness training.
There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
Guest Services Associates do receive training in escorting visually impaired people.
Alternative formats of the shopping centre map are available in large print.
There is an assistance dog toilet or toileting area at the venue/nearby.
The assistance dog toilet or toileting area is located on the grassed areas around the site.
There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
The place of safety is located on Lower Rose Gallery, in The Quiet Place.
Water bowls for assistance dogs are not available.
There are mobility aids available.
The mobility aids available include mobility scooters and wheelchairs.
To obtain mobility aids please contact Ability Plus.

The shopping centre does have its own parking facilities.
The car park is located on the west side of the shopping centre, off The Village Crescent.
The car park type is open air/surface.
The car park does not have a height restriction barrier.
The car park does not have a barrier control system.
The car park surface is tarmac.
There is a/are Blue Badge parking bay(s) available.
The Blue Badge bay(s) is/are clearly marked and signposted.
There is/are 10+ designated Blue Badge parking bay(s) within the car park.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 328cm x 487cm (10ft 9in x 15ft 12in).
There is not a 120cm marked zone around the Blue Badge parking bay(s).

Parking View
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- There are additional car parks for staff and visitors.
- There are additional car parks surrounding the shopping centre.
  Please see the separate access guides for more information.
Paying View
- There are no parking charges for the car park.
Access from the Car Park View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The entrance is not clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and concrete tiles.
- There is a road to cross between the car park and the entrance.
- There is tactile paving on dropped kerbs between the car park and the entrance.
Drop-off Point(s) View
- There is not a/are not clearly marked drop-off point(s).

From the Blue Badge bays head towards House of Fraser.
The surface of the footpath is concrete tiles.
There is a zebra crossing.
The road at the crossing point is raised, however there is a very slight slope downwards towards the crossing point.
There is a bollard at the crossing point.
The minimum width at the crossing point is over 150cm.
There is tactile paving at both sides of the crossing point.
After crossing the road bear left and continue along the side of House of Fraser.
The surface of the footpath is concrete tiles.
After 17m there is another zebra crossing.
This crossing point is across a service road for delivery vehicles only.
There is a dropped kerb at both sides of the crossing point.
There is tactile paving at the dropped kerbs.
The surface of the footpath becomes red tarmac.
The surface is uneven in places.
Turn left and proceed along the main car park access road, bearing right after approximately 9m.
Continue along the footpath for 91m, passing The Village bus and coach stop.
Take the 4th path off to the right, leading to the shopping centre.
The path is over 150cm wide.
After 12m proceed onto the bridge over the Village Lake.
There is a slight upwards gradient to the apex of the bridge, followed by a slight downwards gradient.
The surface of the bridge is concrete tiles.
After crossing the bridge, the entrance to The Village is 13m ahead.