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Bluewater - The Village Car Park

Bluewater, Greenhithe, Kent, DA9 9ST

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Access Guide

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Opening Times

  • The venue is open 24hrs.

Getting Here

Getting Help and Assistance

  • Guest services associates, Security officers, Cleaning operatives and Car park attendants receive Autism Awareness training.
  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • Guest Services Associates do receive training in escorting visually impaired people.
  • Alternative formats of the shopping centre map are available in large print.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located on the grassed areas around the site.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The place of safety is located on Lower Rose Gallery, in The Quiet Place.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Ability Plus.

Parking

  • The shopping centre does have its own parking facilities.
  • The car park is located on the west side of the shopping centre, off The Village Crescent.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 328cm x 487cm (10ft 9in x 15ft 12in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • There are additional car parks for staff and visitors.
  • There are additional car parks surrounding the shopping centre.
    Please see the separate access guides for more information.
  • There are no parking charges for the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is not clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete tiles.
  • There is a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • There is not a/are not clearly marked drop-off point(s).

Route to Bluewater

  • From the Blue Badge bays head towards House of Fraser.
  • The surface of the footpath is concrete tiles.
  • There is a zebra crossing.
  • The road at the crossing point is raised, however there is a very slight slope downwards towards the crossing point.
  • There is a bollard at the crossing point.
  • The minimum width at the crossing point is over 150cm.
  • There is tactile paving at both sides of the crossing point.
  • After crossing the road bear left and continue along the side of House of Fraser.
  • The surface of the footpath is concrete tiles.
  • After 17m there is another zebra crossing.
  • This crossing point is across a service road for delivery vehicles only.
  • There is a dropped kerb at both sides of the crossing point.
  • There is tactile paving at the dropped kerbs.
  • The surface of the footpath becomes red tarmac.
  • The surface is uneven in places.
  • Turn left and proceed along the main car park access road, bearing right after approximately 9m.
  • Continue along the footpath for 91m, passing The Village bus and coach stop.
  • Take the 4th path off to the right, leading to the shopping centre.
  • The path is over 150cm wide.
  • After 12m proceed onto the bridge over the Village Lake.
  • There is a slight upwards gradient to the apex of the bridge, followed by a slight downwards gradient.
  • The surface of the bridge is concrete tiles.
  • After crossing the bridge, the entrance to The Village is 13m ahead.

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