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Boots London 302 Regent Street

302 Regent Street, London, Middlesex, W1B 3AS

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Access Guide

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Introduction

Public Transport and Parking

  • There is a bus stop within approx. 150m of the store.
  • The nearest train station is London Marylebone.
  • The nearest underground tube station is Oxford Circus.
  • The nearest DLR station is Tower Gateway.
  • There are no parking facilities available at this store.

Approach

  • There is an easy ramp/slope on the approach to the store.

Outside Access (Regent Street)

  • This information is for the entrance located on Regent Street.
  • There is step free access at this entrance.
  • There is a ramp/slope to access this entrance.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a small lip on the threshold of the entrance.
  • There is a clearly signed list of store services available at/near this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The door opening is 134cm wide.
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 158cm.

Outside Access (Margaret Street)

  • This information is for the entrance located Margaret Street.
  • There is a/are step(s) to access this entrance.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to access the store.
  • The step(s) is not/are not clearly marked.
  • The step(s) is/are medium height (between 11cm - 17cm).
  • There are not handrails at the step(s).
  • There is not a portable ramp available to overcome the step(s).
  • There is not an intercom/bell available at the bottom of the step(s) to help gain assistance.
  • There is a small lip on the threshold of the entrance.
  • There is a clearly signed list of store services available at/near this entrance.
  • The main door(s) open(s) both ways (push and pull).
  • The door(s) is/are double.
  • The door(s) is/are heavy.
  • The door opening is 138cm wide.
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 138cm.

Inside Access

  • There is step free access throughout the store.
  • The majority of aisles are clear of obstructions.
  • The majority of aisles have a clear width of 100cm.
  • This store does not play background music.
  • There is a premium beauty counter / consultant available within the store.
  • There is a self service checkout available within the store.
  • There is not a lowered self-service checkout available within 115cm from the floor (top of the screen).
  • There is a clipboard available within the store.
  • A portable hearing assistance system is available to use throughout the store.
  • There is an order & collect service within the store.
  • Customers can obtain order & collect items from the medicines counter.
  • The lighting levels throughout the majority of the store are good.

Pharmacy

  • The pharmacy area is located at the rear of the store.
  • Clear overhead/bold signage is available for the pharmacy.
  • There are separate counters available for prescriptions and medicines.
  • The nearest pharmacy counter is 10m from the Regent Street entrance.
  • There is a clear accessible route to the counter(s) from the entrance.
  • There is step free access to the counter(s) from the entrance.
  • The height of the counters are medium height (between 77cm - 110cm).
  • There is sufficient space to write or sign documents on the counter(s).
  • There is not a low section of the counter(s) (76cm or below) available.
  • There is a waiting room/area available.
  • There is a/are chair(s) available.
  • There is not a chair with armrests available on both sides.
  • No chairs are permanently fixed.

Consultation Room

  • This store has 1 consultation room(s) available.
  • The consultation room is 4m from the prescriptions counter.
  • Clear overhead/bold signage is not available for the consultation room.
  • There is a clear accessible route to the consultation room from the counter.
  • There is step free access to the consultation room from the counter.
  • There is a/are door(s) leading into the consultation room.
  • There is written signage on or near the door.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single.
  • The door(s) is/are heavy.
  • The clear door width is 87cm.
  • There is room for a wheelchair user to manoeuvre within the consultation room.
  • There is a sink.
  • There is a/are chair(s) available.
  • There is not a chair with armrests available on both sides.
  • The lighting levels within the consultation room are good.
  • The consultation room is fully enclosed.

Photo

  • Photo is located at the rear of the store.
  • Clear overhead/bold signage is available for the photo area.
  • The nearest counter/touchscreen is 9m from the Regent Street entrance.
  • There is a clear accessible route to the counter/touchscreen from the entrance.
  • There is step free access to the counter/touchscreen from the entrance.
  • There is a self-service touchscreen available.
  • There is not a low self-service touchscreen available within 115cm from the floor (top of the screen).
  • A Boots colleague is available to provide assistance with using the touchscreen.

Accessible Toilet

  • There is not an accessible toilet available within this store.

Standard Toilets

  • Standard toilets are not available within this store.

Additional Information

  • Colleagues do receive diversity and inclusion awareness training.
  • Colleagues do receive health and safety training.
  • Braille, large text and audio patient information leaflets are available to order.
  • Appointments for the pharmacy services can be made online.
  • If the store has an opticians or hearingcare service then appointments for each can be made online.
  • Colleagues are available with an iPad to support access to Boots.com and BootswebMD.