Access Guide
Introduction
- Related link Hayes Citizens Advice Bureau.
- Https://www.accessable.co.uk/london-borough-of-hillingdon/access-guides/hayes-citizens-advice-bureau
- Related link Botwell Green Leisure Centre.
- Https://www.accessable.co.uk/london-borough-of-hillingdon/access-guides/botwell-green-leisure-centre
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 19:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 19:00.
- Friday 09:00 - 17:00.
- Saturday 09:00 - 17:00.
- Sunday 10:00 - 13:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Hayes and Harlington.
- The nearest underground station is Hatton Cross.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the front and side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 356cm x 550cm (11ft 8in x 18ft 1in).
- The nearest designated bay is 36m (39yd 1ft) from the main entrance.
- The furthest designated bay is 55m (60yd 5in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the venue.
Outside Access (Leisure Centre Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
Outside Access (Library Entrance)
- This information is for the entrance located to the right of the leisure centre, along the corridor.
- There is level access into the venue.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 110cm (3ft 7in).
Reception
- The desk/counter is 16m (17yd 1ft) from the library entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Accessible software includes JAWS and Zoomtext.
- Auxiliary aids are available for computer users.
- A large text keyboard, large rollerball mouse and height adjustable table is / are available.
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Comments
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- Additional services include being able to collect hearing aid batteries from the library.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the right of the library.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- The lift is approximately 12m (13yd 4in) from the library entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 115cm x 150cm (3ft 9in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Toilet with Adaptations (Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 8m (8yd 2ft) from the library entrance.
- This accessible toilet is located to the left of the building.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 95cm (3ft 1in).
- The door is heavy.
- The dimensions of the accessible toilet are 145cm x 250cm (4ft 9in x 8ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 105cm (3ft 5in).
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Comments
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- There is a similar accessible toilet located on the first floor, also with baby changing facilities.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the first floor to the left of the building.
- The female and male toilets are approximately 18m (19yd 2ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.