Access Guide
Introduction
- Services / facilities within the building include the Library, Children's Centre, Forest Heath District Council, Suffolk Constabulary, Brandon Pre-School.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Brandon.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- Parking is free for 3 hours provided the customer gets a free ticket from the machine between 08:00 and 18:00. You are not able to return after your ticket expires for 3 hours.
- The car park is located immediately in front of entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 550cm (9ft 10in x 18ft 1in).
- The nearest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 27m (29yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The 2 designated bays next to the entrance have a block paving surface.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- There is a bell/buzzer.
- The height of the bell/buzzer is 127cm (4ft 2in).
- There is an intercom.
- The height of the intercom is 130cm (4ft 3in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are single.
- The width of the door opening is 94cm (3ft 1in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) by sliding.
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 134cm (4ft 5in).
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Comments
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- There is a manual door that can be used to enter.
- The manual door is to the left of the automatic door.
- The manual door is 84cm wide and opens towards you (shown in photographs 2 and 3).
- There is a push exit button located 100cm high by the main entrance.
Reception
- The desk/counter is 5m (5yd 1ft) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 14/06/2023.
- The hearing assistance system was working at the time of testing.
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Comments
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- This is the main reception for The Brandon Centre and the issue and return desk for the library.
- There is also a self service issue and return machine available next to the reception.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 14/06/2023.
- The hearing assistance system was working at the time of testing.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Accessible software includes Zoomtext.
- Auxiliary aids are not available for computer users.
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the Main Entrance.
- This accessible toilet is located along the corridor to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 158cm x 217cm (5ft 2in x 7ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 72cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 120cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 79cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 97cm (3ft 2in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located along the corridor to the right as you enter.
- The shared toilet(s) is/are approximately 11m (12yd 1in) from the Main Entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.