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Campanile Hotel

10 Tunnel Street, Glasgow, G3 8HL

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Access Guide

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Introduction

  • Services / facilities within the building include accommodation, bar/restaurant and conference rooms.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Glasgow.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Exhibition Centre.
  • The nearest underground station is St Enoch.

Opening Times

  • The hotel is open 24hrs.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 8 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 270cm x 550cm (8ft 10in x 18ft 1in).
    • The nearest designated bay is 19m (21yd) from the main entrance.
    • The furthest designated bay is 45m (49yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 118cm (3ft 10in) wide.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the reception area and restaurant area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Rooms Steps)

  • There are steps to access this area / service.
  • The steps are located in the corridor leading to rooms.
  • There is / are 5 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the steps.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift (Ground Floor Lift)

  • The lift is located on the ground floor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • The lift is 22m (24yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Lift

  • The lift is located to the right of reception after the steps.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B-G-1-2-3-4.
  • The lift is 16m (17yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 109cm x 140cm (3ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • The entrance floor is marked as -1 outside but is B (Basement) inside the lift.
    • The level above the 5 steps is G (Ground Floor).

Eating and Drinking

  • The following information is for the restaurant/bar.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The distance between the floor and the lowest table is 46cm (18in).
  • The distance between the floor and the highest table is 76cm (2ft).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Room

  • General Information View
    • The Tourist Board rating is 2.
    • There are 104 rooms in total.
    • There are 21 standard ground floor rooms.
    • There are 78 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 5 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 38m (42yd) from the lift.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 22.
    • The width of the door is 86cm (2ft 10in).
    • The height of the bed is 67cm (2ft 2in).
    • The measurement between the bed base and floor is 38cm (1ft 3in).
    • Light switches are not within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • It is out of reach(higher than 10cm (0ft 4in) from floor).
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 75cm (2ft 6in) (2ft 6in).
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 208cm x 300cm (6ft 10in x 9ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 50cm (1ft 8in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 74cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm in the ensuite.
    • It is out of reach(higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 47cm (1ft 7in).
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • The colour contrast between the external hotel room door and wall is fair.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is fair.
    • The colour contrast between the external ensuite door and wall is fair.
    • Lighting levels are adjustable.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is fair.
    • The colour contrast between the drop down rails and wall is poor.
    • The colour contrast between the grab rails and wall is poor.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide any other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with wheel in showers is 5.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are available.
  • Comments View
    • The roomcard light switch is 124cm from the floor.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located round to the right, opposite reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 123cm x 173cm (4ft x 5ft 8in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Standard Toilet(s)

  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located to the right of reception, beside the bar.
    • The female and male toilets are 14m (15yd) from the main entrance.
    • Inside the venue, there is level access to the female and male toilet.
    • Lighting levels are medium.

Accessible Toilet (First Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 7m (22ft 12in) from the lift.
    • The accessible toilet is located beside the conference rooms.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 160cm x 224cm (5ft 3in x 7ft 4in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is fair.
    • Lighting levels are bright.

Standard Toilet(s) (First Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).