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Car Rental Village

Stansted Airport, Bassingbourn Road, Essex, CM24 1QW

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Access Guide

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Getting Here (Car Rental Village)

  • By Road View
    • London Stansted is conveniently situated just off the M11 motorway - use Junction 8a if approaching from the London direction or Junction 8 from the Cambridge side, then follow signs for the airport.
      The postcode for London Stansted Airport Car Rental Village is CM24 1SJ.
      The Car Rental Village is accessed from the A120 via The Bassingbourn Roundabout onto Bassingbourn Road onto Coopers End Road.

Arrivals Hall

Airport Terminal - Car Rental Village

  • There is a bus that runs from the Arrivals Hall to the Car Rental Village every ten miunutes.
  • The accessible entrance on to the bus is located at the centre of the bus.
  • The entrance is 120cm and there is a fold out easy ramp 100cm wide for access.
  • The bus driver will unfold the ramp if it is needed.
  • There is designated space for wheelchair users located to the left as you enter the bus and there is a priority seat for disabled people located at the front of the bus.
  • The bus stop at the Arrivals Hall is located to the left after you exit the Arrivals Hall and is 25m away from the Arrivals Hall.
  • The Car Rental Village is located to the right after exiting the bus and is 13m away from the bus stop.

Outside Access (Car Rental Village Front Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 110cm (3ft 7in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 110cm (3ft 7in).

Outside Access (Car Rental Village Side Entrance)

  • This information is for the entrance located at the side of the building or to the left of the Hertz and Sixt desks inside the building.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 140cm (4ft 7in).
  • Comments View
    • This entrance gives direct access from the Car Rental Village to the hire car parking area.
    • The hire car parking area can still be accessed from the front entrance.

Car Rental Village

  • There is step free access throughout the Car Rental Village.
  • The lighting levels are good.
  • There is no background music played.
  • The Hertz desks are located to the left after you enter.
  • The desks are 100cm high.
  • There is no hearing loop.
  • The Sixt desks are located ahead as you enter, on the left.
  • The desks are 110cm high with a lowered shelf at 78cm.
  • The Europcar desks are located directly ahead as you enter.
  • The desk is 106cm high.
  • The Enterprise desk is located ahead as you enter to the right.
  • The desk is 116cm high with a lowered section at 74cm.
  • The Avis/Budget desks are located to the right after you enter.
  • The desks are 109cm high.
  • The car rental companies can bring the car closer to the building if needed.

Hire Car Pick Up/Drop Off Area

  • The hire car pick up/drop off area is located to the left of the Car Rental Village building.
  • There is step free access from the building to the pick up/drop off area.
  • There is a dropped kerb with tactile paving.
  • There are marked crossing points.
  • The surface of the area is tarmac.
  • The hire car companies are spread throughout the parking area.
  • On collection the hire car companies can bring the cars closer to the Car Hire Village building and when dropping off the hire cars, the hire car companies can pick them up from the Car Hire Village building if required.
  • Please contact the individual car hire companies for more information.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the Car Rental Village Front Entrance.
    • This accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 180cm x 260cm (5ft 11in x 8ft 6in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 98cm (3ft 3in).

Standard Toilet(s)

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