You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a visitor centre, wax heritage museum, farm shop and bistro restaurant.
• Services / facilities within the grounds include farm feeding and petting areas.

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• Comments View
  • The museum and farm areas are closed during the winter months.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Lanark.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday Closed.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday 09:00 - 17:00.
• Sunday 09:00 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • For the bistro, parking for people with mobility impairments can be made available in the courtyard.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The width of the door opening is 82cm (2ft 8in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Outside Access (Farm Shop Side Entrance). Skip to the next section.

Outside Access (Farm Shop Side Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 83cm (2ft 9in).

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• Comments View
  • There is a similar entrance to the left for the clan room which bypasses the internal steps.

You are on Level Change (Farm Shop Side Entrance). Skip to the next section.

Level Change (Farm Shop Side Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading to and beyond the entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The width of the ramp/slope is 83cm (2ft 9in).

You are on Outside Access (Alternative Bistro Entrance). Skip to the next section.

Outside Access (Alternative Bistro Entrance)

• This information is for the entrance located through the courtyard archway, to the left.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 75cm (2ft 6in).

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• Comments View
  • This door must be opened from inside using a push bar.

You are on Level Change (Alternative Bistro Entrance). Skip to the next section.

Level Change (Alternative Bistro Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

You are on Outside Access (Cafe Entrance). Skip to the next section.

Outside Access (Cafe Entrance)

• This information is for the entrance located through the archway from the courtyard.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 65cm (2ft 2in).

You are on Level Change (Cafe Entrance). Skip to the next section.

Level Change (Cafe Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 3 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.

You are on Outside Access (Wax Heritage Museum Entrance). Skip to the next section.

Outside Access (Wax Heritage Museum Entrance)

• This information is for the entrance located in the courtyard.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 85cm (2ft 9in).

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• Comments View
  • There is a similar entrance at the opposite side of the courtyard to further exhibits.

You are on Level Change (Wax Heritage Museum Entrance). Skip to the next section.

Level Change (Wax Heritage Museum Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The width of the ramp/slope is 85cm (2ft 9in).

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• Comments View
  • The entrance at the opposite side of the courtyard has a similar slope.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the bistro.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading from the shop to the clan room.
• There is/are 3 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • The side entrances can be used to bypass these steps via an easy slope.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• Braille signage for exhibits is not available.
• Touch tours are available.
• The availability of touch tours depends on exhibition.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are not available.
• There is not a wheelchair to borrow.

You are on Level Change (Museum). Skip to the next section.

Level Change (Museum)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading into the museum.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 120cm (3ft 11in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to some additional exhibits.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does not bypass the step(s).

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• Comments View
  • There are some easy slopes usually with handrails on both sides throughout the wooden walkways.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant.
• The restaurant is located through the archway from the courtyard.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the alternative bistro entrance.
• The standard height for tables is 76cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • The bistro is open until 16:00 during the winter.
  • Evening openings can be arranged by contacting the bistro through their website or on 01899 308 328.

You are on Level Change (Bistro). Skip to the next section.

Level Change (Bistro)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading to the lower section at the accessible entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp/slope is 100cm (3ft 3in).

You are on Accessible Toilet (Bistro). Skip to the next section.

Accessible Toilet (Bistro)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 19m (20yd 2ft) from the alternative bistro entrance.
  • This accessible toilet is located to the left beyond the bistro counter.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 160cm x 180cm (5ft 3in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 65cm (2ft 2in).
  • There is a dropdown rail, however it is not on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 81cm (2ft 8in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 108cm (3ft 7in).

You are on Standard Toilet(s) (Bistro). Skip to the next section.

Standard Toilet(s) (Bistro)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left beyond the bistro counter.
  • The female and male toilets are approximately 18m (19yd 2ft) from the alternative bistro entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.

You are on Level Change (Toilets). Skip to the next section.

Level Change (Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading to the toilets.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 80cm (2ft 7in).

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located at the side of the car park.
• Home visits / services are available.

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• Comments View
  • Home delivery is available from the bistro.