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Castle Howard

., York, YO60 7DA

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About this venue

Castle Howard is one of England's finest historic houses, set in a thousand acres of sweeping parkland dotted with statues, temples, lakes and fountains. Inside discover world-renowned collections gathered by succeeding generations of the Howard family. Built over 300 years ago, today it still remains a family home.

Access Guide

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Opening Times

  • Monday 11:00 - 16:00.
  • Tuesday 11:00 - 16:00.
  • Wednesday 11:00 - 16:00.
  • Thursday 11:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 11:00 - 16:00.
  • Sunday 11:00 - 16:00.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in York.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is Malton.
  • Comments View
    • There is a Coastliner bus service that runs for part of the year from York station.
    • For more information call 01653 692556 or visit www.yorkshirecoastliner.co.uk.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • There are 11 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 220cm x 350cm (7ft 3in x 11ft 6in).
    • The nearest designated bay is 13m (14yd) from the main accessible entrance.
    • The car park surface is concrete.
    • The car park does not have a height restriction barrier.
  • Comments View
    • The designated bays are on concrete, but parts of the car park have loose chippings or grass surface.

Outside Access (Grounds Entrance)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 180cm (5ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 137cm (4ft 6in) wide.

Level Change (Grounds Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 250cm (8ft 2in).

Outside Access (House Entrance)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.

Level Change (House Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • Comments View
    • This is the entrance to the Gift Shop, but it is also the accessible entrance to the house.
    • A member of the Gift Shop staff needs to unlock the door for you.

Reception (Ticket Office)

  • The reception desk is 25m (27yd) from the front entrance.
  • There is not level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Comments View
    • There are automatic doors leading from the Ticket Office into the grounds and back into the courtyard.
    • The courtyard between the main entrance and the ticket office has an uneven paved and cobbled surface and an easy slope.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are bright.
  • Comments View
    • The details here are for the main house itself. At the end of the tour, the chapel can only be accessed via a spiral staircase. Patrons who cannot manage these stairs are directed through a door back to the stair lift. There are plenty of seats available throughout the tour. A guide will provide one if there isn't one available.
    • Most of the grounds are accessible via tarmac paths of easy or moderate gradients. Some paths are steep and have grass and gravel surfaces. There is a 'Kelly Car' which gives free transport from the Ticket Office to the House and the Lakeside Café & Adventure Playground. There are ramps available to give wheelchairs access to the Kelly Car (see photo).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located leading from accessible entrance to main house.
  • The lift is a stair lift.
  • The floors which are accessible by this lift are G - 1.
  • The lift is 25m (27yd) from accessible entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 70cm x 85cm (2ft 4in x 2ft 9in).
  • The lighting level in the lift is bright.

Restaurant Bar Internal (Courtyard Cafe)

  • Once inside, there is not level access to the service.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is lunches and snacks.
  • Comments View
    • There are automatic doors at the entrance to the café, 100 cm wide.
    • There is outdoor seating available, accessible via a 170cm wide moderate ramp with handrails on both sides.

Level Change (Courtyard Cafe)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance to the cafe.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 100cm (3ft 3in).
  • Comments View
    • There are automatic doors at the entrance to the café, 100 cm wide.
    • There is outdoor seating available, accessible via a 170cm wide moderate ramp with handrails on both sides.

Restaurant Bar Internal (Fitzroy Room)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is lunches and snacks.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, ticket office or house staff.

Accessible Toilet (Courtyard Toilets)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is approximately 25m (27yd 1ft) from the accessible entrance.
    • This accessible toilet is located just off the courtyard, past the cafe.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 130cm x 245cm (4ft 3in x 8ft).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm (1ft 12in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • The accessible toilet is accessed via a moderate ramp with a small gutter in front of it.
    • There are separate baby changing facilities.

Accessible Toilet (Main House Toilets)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 26m (28yd 1ft) from the accessible entrance.
    • This accessible toilet is located past the Fitzroy Room.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 123cm x 200cm (4ft x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 65cm (2ft 2in).
    • The tap type is lever.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessible toilet.
    • The accessible toilet is also accessed via the moderate ramp, which has a handrail on both sides.

Accessible Toilet (Lakeside Cafe Toilets)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is located by the Lakeside Cafe and Adventure Playground.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 190cm x 220cm (6ft 3in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessible toilet.
    • The accessible toilet is also accessed via the easy slope.

Standard Toilet(s) (Courtyard Toilets)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located just off the courtyard, past the cafe.
    • The female toilet(s) is/are approximately 26m (28yd 1ft) from the accessible entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located just off the courtyard, past the cafe.
    • The male toilet(s) is/are approximately 24m (26yd 9in) from the accessible entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are bright.
  • Comments View
    • There are separate baby changing facilities.

Standard Toilet(s) (Main House Toilets)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located past the Fitzroy Room.
    • The female toilet(s) is/are approximately 32m (34yd 2ft) from the accessible entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located past the Fitzroy Room.
    • The male toilet(s) is/are approximately 30m (32yd 2ft) from the accessible entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are bright.

Standard Toilet(s) (Lakeside Cafe Toilets)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in large print.