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Castlemilk Library

100 Castlemilk Drive, Castlemilk, Glasgow, G45 9TN

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Access Guide

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Introduction

  • Services / facilities within the building include Macmillan Drop In Centre and Citizens Advice (by appointment only).
  • Comments View
    • The venue is Dementia Friendly.
    • The venue offers various classes and activities including ESOL, (English to Speakers of Other Languages), Help with Literacy and Numeracy for Adults, Homework Club for 10 to 12 year olds and Action for Hearing.
    • The venue is also used by the Local Councillor for drop in sessions.

Opening Times

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 20:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 20:00.
  • Friday 10:00 - 17:00.
  • Saturday 10:00 - 17:00.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Croftfoot.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped or stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 71cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 152cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 107cm (3ft 6in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located leading to the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 22cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are in the centre.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • The lowest function on the self serve machine is 40cm, the highest 150cm (photograph 3).

Inside Access

  • There is level access to the service(s).
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Accessible software includes JAWS and Zoomtext.
  • Auxiliary aids are available for computer users.
  • A large text keyboard, height adjustable table and height adjustable chair is / are available.

Macmillan Drop In Centre

  • The drop in centre is located immediately to the right as you enter from the main entrance.
  • The centre is open Thursdays between 10.30 and 14.30.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • This accessible toilet is located to the right as you enter from the main entrance in the Macmillan Drop In Centre.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by key (not RADAR).
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 170cm x 302cm (5ft 7in x 9ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste, clinical waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 115cm (3ft 9in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 115cm (3ft 9in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.