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Centre For Independent Living

Centre For Independent Living Hartlepool, Burbank Street, Hartlepool, TS24 7NY

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Access Guide

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Introduction

  • Services / facilities within the building include changing places, a bistro, hydrotherapy pool, training rooms, medical rooms and a sensory room.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hartlepool.

Opening Times

  • Monday 08:30 - 18:00.
  • Tuesday 08:30 - 18:00.
  • Wednesday 08:30 - 18:00.
  • Thursday 08:30 - 18:00.
  • Friday 08:30 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 348cm x 611cm (11ft 5in x 20ft 1in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 24m (26yd 9in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac and block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • The height of the intercom is 106cm (3ft 6in).
    • The main door(s) open(s) automatically.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The door(s) is/are single width.
    • The width of the door opening is 111cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 113cm.
  • Comments View
    • There is a key card lock.
    • The height to the card reader is 120cm.
    • This key card reader is not used during business hours.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played in the Bistro.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Training Kitchen

  • The building has a training kitchen.
  • The kitchen is located to the right as you enter the building, immediately to the left as you pass reception.
  • The training kitchen is approximately 8m from the main entrance.
  • The door to the kitchen is single with locked leaf extension.
  • The door opens away from you (push).
  • The door is heavy.
  • The door opening width is 87cm.
  • The kitchen has two electric hobs and two gas hobs.
  • The electric hobs are height adjustable.
  • The height to the gas hobs is 91cm.
  • There are three sinks.
  • One is height adjustable.
  • The height to the fixed sinks is 91cm.
  • The sinks have lever mixer taps, with separate hot and cold controls.
  • There are two ovens.
  • The height to the top control is 137cm.
  • The height of the work tops is 91cm.
  • There is a table.
  • The height of the table is 70cm.
  • There are chairs.
  • The chairs do not have armrests.

Events Hall

  • The venue has a large hall the can be used for different activities.
  • The events hall is located to the far right of the building as you enter through the main entrance.
  • The doors to the hall are double.
  • The doors open automatically towards you.
  • The doors are push pad operated.
  • The height of the push pad is 97cm.
  • There is level access throughout the room.
  • There are desks and chairs.
  • The height of the desks is 72cm.
  • Some of the chairs have armrests.
  • All of the furniture can be moved.

Eating and Drinking (The Bistro Coffee Lounge)

  • The following information is for the café.
  • The café is located on the ground floor, to the right as you enter the building.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is approximately 16m (17yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 90cm (2ft 11in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Medical Room

  • The building has a medical room.
  • The medical room is located on the ground floor, in the main left hand corridor.
  • The doors to the medical room are single with a locked extension leaf.
  • The doors open away from you (push).
  • The doors are heavy.
  • The door opening width is 87cm.
  • There is a sink.
  • The height of the sink is 79cm.
  • The sink has a lever mixer tap.
  • There is a desk.
  • The height of the desk is 72cm.
  • The is a ceiling tracking hoist which covers all areas of the room.
  • There is chair with armrests on both sides.
  • There is an accessible set of scales.

Handprint Gallery

  • The building has the Handprint Gallery which is an arts and crafts room.
  • The handprint gallery is located ahead as you enter the building.
  • The handprint gallery is approximately 4m from the main entrance.
  • The doors to the gallery are double.
  • The doors open towards you (pull).
  • The doors are heavy.
  • The door opening width is 162cm.
  • There are 3 sinks.
  • Two of the sinks have separate hot and cold taps, which are twist/turn.
  • One of the sinks has lever mixer tap.
  • The height of the sinks is 90cm.
  • There are counter tops.
  • The height of the counter tops is 90cm.
  • There is a lowered counter top with a knee recess.
  • The height of the lowered counter is 83cm.
  • There are desks.
  • The height of the desks is 67cm.
  • There are chairs.
  • Some of the chairs have armrests.
  • There is sufficient room to manoeuvre a wheelchair.

Sensory Room

  • The building has a sensory room.
  • The sensory room is located within the day services corridor, which is the main corridor on the ground floor, to the left as you enter the building.
  • The sensory room is approximately 10m from the main entrance.
  • The doors to the sensory room are automatic.
  • The doors are single with a locked extension leaf.
  • The doors are push pad operated.
  • The height of the push pad is 77cm.
  • The door opening width is 90cm.
  • There is a ceiling tracking hoist which cover all areas of the sensory room.
  • The is ample room for a wheelchair to manoeuvre.
  • There are chairs and sofas within the sensory room.
  • Some of the chairs have armrests.
  • There is a waterbed within the sensory room.
  • There are beanbags within the sensory room.
  • Lighting levels can vary depending on the use of the room.
  • Background music can be used depending on use of the room.

Eden Spa Pool

  • The building has a hydrotherapy spa pool.
  • The hydrotherapy pool is located within the day services corridor, which is the main corridor on the ground floor, to the left as you enter the building.
  • The hydrotherapy pool is approximately 22m from the main entrance.
  • The door is single with a locked extension leaf.
  • The door opens away from you (push).
  • The door is heavy.
  • The door opening width is 86cm.
  • The hydrotherapy pool is accessed by 3 medium height steps.
  • The steps are clearly marked.
  • The steps have handrails on both sides.
  • There is a ceiling tracking hoist which cover all areas of the hydrotherapy pool and spa area.
  • There is horizontal handrail to help access the hydrotherapy pool.
  • The spa has a free standing changing bench.
  • The changing bench is height adjustable.
  • The changing bench is 178cm long.
  • There is an accessible shower within the spa area.
  • The accessible shower has dropdown rails, wall mounted grab rails, a flip down seat and adjustable shower head.
  • The height of the flip down seat is 47cm.
  • There is a changing area within the spa.
  • The changing area has a sink.
  • The height of the sink is 78cm.
  • The sink has lever mixer taps.
  • There is seating available within the spa area.
  • Some of the seating has armrests.
  • Lighting levels are medium throughout.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the main entrance lobby.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 156cm x 136cm (5ft 1in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Changing Places (Female - Clos-o-mat)

  • Location and access View
    • The facility is located The sensory room is located within the day services corridor, which is the main corridor on the ground floor, to the left as you enter the building.
    • The facility is approximately 16m (17yd 1ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens inwards.
    • The width of the door is 101cm (3ft 4in).
    • The dimensions of the facility are 310cm x 227cm (10ft 2in x 7ft 5in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 126cm (4ft 2in).
    • The transfer space on the right as you face the toilet is 152cm (4ft 12in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided for the toilet.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is available.

Changing Places (Male - Clos-o-mat)

  • Location and access View
    • The facility is located within the day services corridor, which is the main corridor on the ground floor, to the left as you enter the building.
    • The facility is approximately 36m (39yd 1ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens inwards.
    • The width of the door is 101cm (3ft 4in).
    • The dimensions of the facility are 329cm x 220cm (10ft 10in x 7ft 3in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 172cm (5ft 8in).
    • The transfer space on the right as you face the toilet is 118cm (3ft 10in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided for the toilet.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is available.

Changing Places (Eden Spa Pool)

  • Location and access View
    • The facility is located in the Eden Spa Pool area.
    • The facility is approximately 32m (34yd 2ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens inwards.
    • The width of the door is 92cm (3ft).
    • The dimensions of the facility are 348cm x 300cm (11ft 5in x 9ft 10in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 182cm (5ft 12in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 121cm (3ft 12in).
    • The transfer space on the right as you face the toilet is 196cm (6ft 5in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided for the toilet.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is available.

Changing Places (Main Lobby)

  • Location and access View
    • The facility is located ahead as you enter the building.
    • The facility is approximately 6m (6yd 1ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The width of the door is 106cm (3ft 6in).
    • The dimensions of the facility are 405cm x 304cm (13ft 3in x 9ft 12in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 279cm (9ft 2in).
    • The transfer space on the right as you face the toilet is 60cm (1ft 12in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided for the toilet.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are not available at the wash basin.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is available.

Accessible Toilet (Main Lobby)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • This accessible toilet is located ahead as you enter the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 111cm (3ft 8in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 169cm x 217cm (5ft 7in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 101cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Accessible Toilet (First Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 11m (12yd 1in) from the lift.
    • This accessible toilet is located on the first floor, ahead as you exit the lift, along the corridor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 186cm x 310cm (6ft 1in x 10ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 116cm (3ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Accessible Toilet (Second Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 18m (19yd 2ft) from the lift.
    • This accessible toilet is located on the second floor, ahead as you exit the lift and along the main corridor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 233cm (4ft 11in x 7ft 8in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 103cm (3ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas outside the building.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • Home visits / services are available.