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Charlton Lido and Lifestyle Club

Shooters Hill Road, Charlton, London, SE18 4LX

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Access Guide

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Introduction

  • Comments
    • On-line booking is available.
    • The centre is set in Hornfair Park, which has playgrounds, sports pitches, tennis courts and a BMX course.
    • Please see the seperate guide to Hornfair Park for full details.

Opening Times

  • Opening times do vary depending on timetabling.
  • Comments
    • The main pool and teaching pool opening times vary with the seasons and school holidays.
    • The centre has a full programme of group exercise classes.
    • Please contact the venue or see the weekly programme on the centre website.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Charlton.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Charlton.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the side of the building, off Charlton Church Lane.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 450cm x 400cm (14ft 9in x 13ft 1in).
    • The nearest designated bay is 12m (13yd 4in) from the main entrance.
    • The furthest designated bay is 14m (15yd 11in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 225cm (7ft 5in).
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • There is level access between the car park and the approach to the venue.

Outside Access (Main Entrance Gate)

  • This information is for the entrance located from Charlton Park Road.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 180cm (5ft 11in) wide.
  • Comments
    • There is a similar gate at the junction of Shooters Hill Road and Charlton Park Lane.

Level Change (Main Entrance Gate)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located beyond the gate.
  • The ramp/slope is easy.

Outside Access (Main Entrance)

  • This information is for the entrance located facing Charlton Park Lane.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 93cm (3ft 1in).
  • Comments
    • This entrance opens into the reception area.
    • There is a separate exit door.
    • The exit door is heavy and opens outwards (push) from the lobby to the car park.
    • The door is 97cm wide.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are not trained to use the system.
  • Comments
    • The lower section of the reception desk is folded down on request.
    • There are security barriers beyond the reception to enter the wet and dry areas.
    • The wide barriers are 100cm.
    • There are similar barriers to exit the building.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the changing rooms and fitness suites.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Access to Poolside)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from reception to poolside.
  • The ramp/slope is moderate.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 6 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments
    • The teaching pool has stepped access into the water.
    • The main pool has a Pool Pod platform lift for ambulant and wheelchair users to be lowered into the water.
    • There are two wet side self-propelling wheelchairs available to use with the Pool Pod.

Accessible Shower (Poolside)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the poolside accessible changing room.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 49cm (1ft 7in).
  • Other facilities available include; drop down rails, a hair dryer and a accessible toilet in the same room.
  • There is level access to the services from the accessible shower facilities.

Accessible Toilet (Poolside)

  • Location and Access
    • There is an/are accessible toilet(s) within this venue designated for public use.
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the reception.
    • This accessible toilet is located within the standard toilets, off the poolside.
    • There is not level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 250cm x 250cm (8ft 2in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 180cm (5ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments
    • There is a hair dryer within the room.
    • The outer door to the toilet area is heavy.

Standard Changing Room (Poolside)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 28m (30yd 1ft) from the main entrance.
  • The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the the main pool.
  • The standard changing room(s) surveyed is/are located to the right of the pool.
  • There is not level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments
    • There are separate male and female changing rooms to the right of the pool.
    • There are also unisex open air changing rooms, including family-size rooms on the poolside.

Standard Toilet(s) (Poolside)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s)
    • The female and male toilet facilities that were surveyed are located to the right of the pool, off the poolside.
    • The female and male toilets are approximately 25m (27yd 1ft) from the reception.
    • Inside the venue, there is not level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.

Other Floors (Roof Terrace and Café)

  • Steps
    • The floors which are accessible by stairs are Poolside - Roof Terrace.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments
    • There are separate staircases to the public and members-only roof terraces.

Lift

  • There is a lift for public use.
  • The lift is located on the poolside.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are Poolside - Café.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments
    • There is a short moderate ramp to enter the lift.
    • At the upper level the lift opens directly into the cafe.

Outside Access (Café Entrance)

  • This information is for the entrance located on the roof terrace.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) both ways.
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 76cm (2ft 6in).
  • There is a small raised threshold in the doorway.
  • Comments
    • There are identical doors from the main and members terraces.
    • This door can be avoided by using the lift directly into the café.

Eating and Drinking

  • The following information is for the cafe.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the café entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet (Café)

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
    • This accessible toilet is located to the left of the café counter.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Fitness Suite

  • Access to Fitness Suite
    • The fitness suite is located to the right of the reception desk.
    • The fitness suite is 10m (10yd 2ft) from the main entrance.
    • There is level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are single.
    • The doors are heavy.
    • The opening is 88cm (2ft 11in) wide.
  • Fitness Suite (General)
    • Staff receive no training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes a hand bike.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments
    • The first room has fixed gym equipment such as treadmills and resistance equipment.
    • The second room is a studio for group exercise classes.
    • There is TRX suspension equipment and stationary bikes for spin classes.
    • There is also an outdoor covered group cycle studio on the poolside.

Level Change (Group Cycle Studio)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading from poolside.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Accessible Toilet (Fitness Suite)

  • Location and Access
    • There is an/are accessible toilet(s) within this venue designated for public use.
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 18m (19yd 2ft) from the reception.
    • This accessible toilet is located off the main fitness room.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 260cm x 250cm (8ft 6in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 180cm (5ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Accessible Shower (Fitness Suite)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the fitness suite accessible toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 49cm (1ft 7in).
  • Other facilities available include; drop down rails.
  • There is level access to the services from the accessible shower facilities.

Standard Changing Room (Fitness Suite)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 18m (19yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 1m (3ft 3in) from the fitness suite.
  • The standard changing room(s) surveyed is/are located directly off the fitness suite.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Toilet(s) (Fitness Suite)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located at the edge of the car park or in Hornfair Park.
  • A member of staff trained in BSL skills is not normally on duty.