Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Crawley.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- There are 10 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Reception)
- This information is for the entrance located at the front of the West Stand.
- There is not level access into the venue.
- The main doors open both ways.
- The doors are double width.
- The doors are heavy.
- The door opening is 200cm (6ft 7in) wide.
Level Change (Reception)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the entrance.
- The ramp or slope is permanent.
Outside Access (Directors' and Players' Entrance and Lift)
- This information is for the entrance located at the front of the West Stand.
- This entrance is used to access the designated accessible seating areas and accessible toilets on the first floor of the West Stand.
- On match days there are stewards stationed at the entrance to provide assistance.
- There is not level access to the service.
- The main doors open towards you (pull).
- The doors are double width.
- The door opening is 160cm (5ft 2in) wide.
Level Change (Director's and Player's Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the entrance.
- The ramp or slope is permanent.
Lift (West Stand)
- There is a lift for public use.
- The lift is located just beyond the Directors' and Players' entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 3m (9ft 10in) from Directors' and Players' entrance.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Outside Access (West Stand Gate 22)
- This information is for the entrance located on the front of the West Stand.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The door opening is 240cm (7ft 10in) wide.
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Comments
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- On match days there are stewards stationed at the entrance to provide assistance.
- The entrance is used to overcome the turnstiles.
Level Change (Gate 22)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the entrance.
- The ramp or slope is permanent.
Outside Access (West Stand Gate 23)
- This information is for the entrance located at the front of the West Stand.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The door opening is 240cm (7ft 10in) wide.
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Comments
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- On match days there are stewards stationed at the entrance to provide assistance.
- The entrance is used to overcome the turnstiles.
Outside Access (GFS Stand - Home Supporters)
- This information is for the entrance located on the corner of the Bruce Winfield & GFS Stand.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The door opening is 360cm (11ft 10in) wide.
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Comments
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- On match days there are stewards stationed at the entrance to provide assistance.
- The entrance is used to overcome the turnstiles.
Outside Access (Gate 25 - Away Supporters)
- This information is for the entrance located on the corner of the K-RL Stand and the GFS Stand.
- There is not level access into the venue.
- The main doors open away from you (push).
- The door opening is 360cm (11ft 10in) wide.
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Comments
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- On match days there are stewards stationed at the entrance to provide assistance.
- The entrance is used to overcome the turnstiles.
Level Change (Gate 25 - Away Supporters)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the entrance.
- The ramp or slope is permanent.
Reception
- The reception desk is 1m (3ft 3in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played before and after matches.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
Sports Ground (Accessible Seating)
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Non-Segregated Seating
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- Home and Away wheelchair users have separate seating areas.
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Comments
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- The view from all of the designated areas are good.
- There is not an audio description service.
- In all stands a companion can sit beside/near you.
- There are accessible toilets located near all of the designated areas.
- Home support seating
- Wheelchair users have a choice of designated accessible seating areas. Please call the venue on 01293 410000 to select your seating area.
- There are 4 designated spaces for home fans on the front of the GFS Stand.
- There are 6 designated spaces for home fans on the front of the Bruce Winfield corner of West Stand.
- There are 9 designated spaces for home fans on the first floor of the West Stand.
- There are 6 designated spaces for homes fans on the front of the K-RL corner of the West Stand. These spaces are sometimes used by away fans.
- There is a designated area for home fans at the front of the Bruce Winfield Stand.
- The Bruce Winfield Stand is a standing terrace.
- Away support seating
- Wheelchair users have a designated accessible seating area.
- There are 4 designated spaces for away fans on the front of the GFS stand
- There is a designated area for away fans at the front of the K-RL Stand.
- The K-RL Stand is a standing terrace.
Level Change (Sports Ground - GFS Stand)
- There are easy ramps leading up to home and away designated areas on the GFS Stand.
Outside Access (Redz Bar Entrance)
- This information is for the entrance located behind the Bruce Winfield Stand.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 190cm (6ft 3in) wide.
Level Change (Redz Bar Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the entrance.
- The ramp or slope is permanent.
Outside Access (Redz Bar Match Day Entrance)
- This information is for the entrance located behind the Bruce Winfield Stand.
- This entrance is used to enter the Redz Bar on match days.
- There is level access to the service.
- The main doors open towards you (pull).
- The doors are double width.
- The door opening is 140cm (4ft 7in) wide.
Inside Redz Bar
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The distance between the floor and the lowest dining table is 63cm (2ft).
- The distance between the floor and the highest dining table is 63cm (2ft ).
Other Floors (West Stand)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Toilet with Adaptations (West Stand - Gate 23)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 7m (22ft 12in) from the Gate 23 entrance.
- The accessible toilet is located just beyond Gate 23.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Toilet with Adaptations (The Bruce Winfield Stand - West Stand)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 7m (22ft 12in) from the Gate 22.
- The accessible toilet is located just after you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- There is a similar accessible toilet on the other side of the concourse.
Toilet with Adaptations (West Stand - First Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 2m (6ft 7in) from the lift.
- The accessible toilet is located opposite the lift.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 144cm x 200cm (4ft 9in x 6ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 73cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- There is a similar accessible toilet on the first floor with the lateral transfer space on the right.
Toilet with Adaptations (The Bruce Winfield Stand)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 18m (20yd) from the designated seating.
- The accessible toilet is located in the Bruce Winfield Stand.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 195cm (4ft 11in x 6ft 5in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is not a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Toilet with Adaptations (Away Supporters)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 10m (32ft 10in) from the Gate 25 - Away Supporters entrance.
- The accessible toilet is located just beyond the entrance.
- There is not level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 200cm x 220cm (6ft 7in x 7ft 3in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Level Change (Away Supporters - Accessible Toilet)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the toilet.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located throughout the ground.
- Lighting levels are bright.
Toilet with Adaptations (Redz Bar)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 7m (22ft 12in) from the Redz Bar entrance.
- The accessible toilet is located at the side of the bar.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 146cm x 210cm (4ft 9in x 6ft 11in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- This link gives transport information to people wanting to get to the stadium from the train station via bus:
- www.metrobus.co.uk.