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Child Dental Health

University Dental Hospital of Manchester, Higher Cambridge Street, Manchester, M15 6FH

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Access Guide

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Getting To The Hospital

  • By Road View
    • The Dental Hospital is located amongst some of the busiest roads in the city centre. The hospital is approximately 1 mile from the nearest motorway junction.
    • There is no onsite parking at the Dental Hospital. Car parking for patients and visitors is in nearby public multi-storey car parks located on either Booth Street West (entrance on Booth Street West) or at the Aquatics Centre (entrance on Booth Street East).
      For Booth Street West (main car park for patients) postcode M15 6PB takes patients directly to car park. Parking for those with a Blue Badge is free of charge. Parking can be in high demand at times so please allow time to find a space when you arrive.
  • By Bus View
    • The Dental Hospital is a short walk from Oxford Road. Many bus services operate on Oxford Road including the 147 which runs between Manchester Piccadilly Train Station, Manchester University and the Manchester Royal Infirmary.
  • By Train View
    • The nearest railway stations are Manchester Oxford Road (MCO), less than 1 mile away, and Manchester Piccadilly (MAN), approximately 1 mile away.
  • By Tram View
    • The nearest tram stop is at St Peter's Square at the North end of Oxford Road, approximately 1 mile away. Buses to the Dental Hospital can be caught from opposite the Ritz Ballroom on nearby Whitworth Street West, and include the following regular services: 99, 101, 104, 105, 109.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Manchester Royal Infirmary.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 746 2019.
  • The email address for the Patient Advice and Liaison Service (PALS) is pals@mft.nhs.uk.
  • There are not volunteers available for help and assistance at the hospital.
  • Hospital staff do not receive disability awareness / equality training.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff at the reception.
  • Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.

Public Parking

Getting To (Child Dental Health)

  • Child Dental Health is/are located on the 2nd floor.
  • Access to Child Dental Health is via the main hospital entrance.
  • When entering the main hospital entrance proceed to the lift at the rear left of the foyer. Take the lift up to the 2nd floor and turn right into the 2nd floor reception area. The main treatment area is accessed via a ramp from the shared waiting area next to the reception desk.
  • There is step free access, via lift, to Child Dental Health.
  • Child Dental Health is approximately 4m from the lift.
  • There is a/are manual, heavy, double door(s) between the lift and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 114cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 116cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are varied.

Lift

  • There is a lift for public use.
  • The lift is located at the rear left of the main foyer.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 18m (19yd 2ft) from the main hospital entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G-1-2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The external lift call button is 114cm from floor level.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 130cm x 190cm (4ft 3in x 6ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Opening Times

  • Monday 08:45 - 17:00.
  • Tuesday 08:45 - 17:00.
  • Wednesday 08:45 - 17:00.
  • Thursday 08:45 - 17:00.
  • Friday 08:45 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (2nd Floor Reception)

  • Entrance Details View
    • This information is for the entrance located on the 2nd floor, to the right as you exit the lift.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 126cm.

Reception (2nd Floor)

  • Reception View
    • The reception point is located immediately to the left as you enter the 2nd Floor Reception Entrance.
    • The reception point is approximately 4m (4yd 1ft) from the 2nd Floor Reception Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is not sufficient space to write or sign documents on the low section of the counter.
    • There is not a clear knee recess beneath the low section of the desk.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.

Waiting Room / Area (Shared)

  • There is a waiting room / area.
  • The waiting room / area is approximately 4m from the 2nd Floor Reception Entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Inside Access

  • There is not level access once inside.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in some parts of the 2nd floor.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • Dementia friendly signage is not provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.

Level Change (Main Treatment Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the main treatment area from the waiting area.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 105cm (3ft 5in).
  • The lighting levels at the ramp/slope are medium.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the main treatment area from the waiting area.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The lighting levels at the step(s) are medium.
  • Comments View
    • There is only stepped access to this room from the main corridor.

Room / Area (Main Treatment Area)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Main Treatment Area.
  • There is not level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with an open extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 120cm (3ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a chair.
  • Some chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • A hoist is not available.
  • The room / area does have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are bright.
  • Comments View
    • There are 8 similar treatment bays in this area with adjustable chairs and a fixed corner seat.

Level Change (Children's X-Ray)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to the room at the end of the corridor.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are medium.

Consultation / Treatment Room (Children's X-Ray)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Children's X-Ray.
  • There is not level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • Comments View
    • This room was locked at the time of the survey.
    • The room is located at the end of the corridor in the Orthodontic Clinic.
    • The ground floor X-Ray facilities are used if this room is not accessible.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.
  • Comments View
    • The nearest accessible toilet facilities are located on the 2nd floor landing.

Standard Toilet(s)

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