Access Guide
Getting Here
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By Road
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- Princess of Wales Community Hospital is located on Stourbridge Road and can be accessed by the A38 in Bromsgrove.
- Blue Badge parking spaces are available at the main entrance and ambulance entrance.
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By Bus
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- The nearest bus stop is located within the hospital site outside the main entrance with routes 43 and 97 stopping here.
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By Train
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- The nearest train station is Bromsgrove.
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Useful Links
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- The following links are for bus services for the Princess of Wales Community Hospital.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
- The following links are for train services for the Princess of Wales Community Hospital.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- There is a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are not available.
- Home visits services are not available.
- There is free patient Wi-Fi access at this venue.
Venue Parking (West Side Car Park)
- The venue does have a dedicated car park.
- The car park is located on the west side of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is block paving.
- There is not a/are not Blue Badge parking bay(s) available.
- There is not a designated drop-off point.
- There are not parking charges for the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 28m (30yd 1ft) from the Main Entrance.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is an onsite bus stop.
- The bus stop is located outside the main hospital entrance.
- The bus stop is sheltered with benched seating, there is not room for a wheelchair.
- The bus stop is 20m from the hospital main entrance with a slight ramp/slope just in front of the main entrance.
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Drop-off Point(s)
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- There is a/are clearly marked onsite drop-off point(s).
- The drop-off point is located directly outside the main hospital entrance.
- The drop-off point is 4m from the main entrance with a slight ramp/slope just outside the main entrance.
Entrance (Gated Entrance to Church View)
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Entrance Details
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- This information is for the entrance located on the west side of the building leading into the courtyard outside the main entrance.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are easy to open.
- The width of the door opening is 91cm.
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Comments
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- The entrance is a wooden gate and there is a latch on the inside of the gate.
- The gate is 135cm high, and the latch is 130cm high.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the Church View building on the main Princess of Wales Community Hospital site.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 77cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
Entrance (Gated Entrance to Upton)
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Entrance Details
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- This information is for the entrance located to the right from the gated entrance to Church View.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 139cm (4ft 7in).
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 99cm.
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Comments
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- The entrance is a wooden gate with a latch which is 97 cm high.
Outside Access (Upton)
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Entrance Details
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- This information is for the entrance located on the west side of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 140cm (4ft 7in).
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 78cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Ward (Church View Ward)
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Ward Information
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- This is a/an Learning Disabilities ward.
- This is a shared ward.
- There is/are 13 side room(s) available.
- There is/are 13 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 135cm (4ft 5in).
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is carpet and vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does have a ceiling track hoist.
- The hoist covers the bed.
- There is not room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is high.
- The lighting levels in the side room are moderate to good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located in the Princess of Wales Main Building.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located to the right on entering the Main Entrance.
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Visiting Times
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- There was no visiting allowed at the time of the survey.
Washroom (Arley - Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower.
- There is/are 1 washroom(s) of this type in the building.
- The washroom surveyed is located in the Arley Area.
- The washroom surveyed is approximately 20m from the main entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is pictorial, written or text and dementia friendly signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 76cm (2ft 6in).
- The dimensions of the washroom are 224cm x 244cm (7ft 4in x 8ft).
- There is not an emergency pull cord alarm.
- There is not a red flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 126cm from the floor.
- There is not a mirror.
- There is not a wash basin.
- There is not a soap dispenser.
- Disposal facilities are available.
- There is a/are nappy/incontinence items bin disposal units.
- The washroom has a non-slip floor.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is lever.
- There is no seat for the shower.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is low.
- The colour contrast between the internal washroom door and wall is low.
- The colour contrast between the shower wall-mounted grab rails and wall is high.
- The colour contrast between the washroom floor and walls is low.
- Lighting levels are good.
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Comments
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- A ceiling tracking hoist is located in the shower room.
- There is a shower trolley in the room, which is height adjustable.
Washroom (Callow - Shower and Bath)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a height adjustable bath and a wash basin.
- There is/are 1 washroom(s) of this type in the building.
- The washroom surveyed is located in the Callow area.
- The washroom surveyed is approximately 20m from the Main Entrance.
- There is step free access to the washroom surveyed once inside the building.
- This washroom is interchangeable between male and female.
- There is pictorial, written or text and dementia friendly signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) does not/do not have a lock.
- The door is easy to open.
- The width of the door opening is 94cm (3ft 1in).
- The dimensions of the washroom are 476cm x 412cm (15ft 7in x 13ft 6in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The height of the wash basin is 80cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 108cm.
- There is a towel dispenser.
- The height of the towel dispenser is 126cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are nappy/incontinence items bin and pedal bin disposal units.
- The washroom has a non-slip floor.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is hand held.
- The shower control type is lever.
- There is no seat for the shower.
- There are not wall-mounted grab rails available for the shower.
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Bath Details
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- There is a bath.
- The height of the side of the bath from floor level is 70cm (2ft 4in).
- The bath is height adjustable.
- The bath tap type is lever. It is a mixer tap.
- There is not a shower over/for the bath.
- There are not wall-mounted grab rails available for the bath.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is low.
- The colour contrast between the internal washroom door and wall is low.
- The colour contrast between the washroom floor and walls is high.
- Lighting levels are moderate to good.
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Comments
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- There is a ceiling track hoist which covers the bath and shower areas.
- There is a height adjustable shower trolley.
Toilet with Adaptations (Arley - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial, written text and dementia friendly signage on or near the toilet door.
- This accessible toilet is located on the corridor leading to Arley block.
- This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The door is easy to open.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The dimensions of the accessible toilet are 155cm x 200cm (5ft 1in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- The lateral transfer space was obstructed at the time of the survey.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 112cm (3ft 8in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 82cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a low colour contrast between the internal door and wall.
- The contrast between the external door and wall is poor.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
Toilet with Adaptations (Callow - Right Hand Transfer)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- This accessible toilet is located in the Callow block.
- This accessible toilet is approximately 20m (21yd 2ft) from the Main Entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and dementia friendly signage on or near the toilet door.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The door is heavy.
- The width of the accessible toilet door is 94cm (3ft 1in).
- The dimensions of the accessible toilet are 215cm x 233cm (7ft 1in x 7ft 8in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- The height of the light switch/pull cord is 110cm from floor level.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a shelf within the accessible toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm (2ft 11in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 117cm (3ft 10in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Princess of Wales Community Hospital - Main Building link (new tab) - click here.
- Princess of Wales Community Hospital - Parking Guide link (new tab) - click here.