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City Halls

Candleriggs, Glasgow, G1 1NQ

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Glasgow.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Queen Street.

Opening Times

  • Monday 10:00 - 18:00.
  • Tuesday 10:00 - 18:00.
  • Wednesday 10:00 - 18:00.
  • Thursday 10:00 - 18:00.
  • Friday 10:00 - 18:00.
  • Saturday 10:00 - 18:00.
  • Sunday 10:00 - 18:00.

Parking

  • The venue does not have its own car park.

Outside Access (Candleriggs)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 116cm (3ft 10in) wide.

Reception

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is infrared.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Lighting levels are bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G to 5.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located adjacent to the foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G to 5.
  • The lift is 10m (32ft 10in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Theatre (Old Fruitmarket)

  • There are not designated spaces for wheelchair users.
  • There is a hearing assistance system.
  • The hearing system is infrared.
  • Staff are trained to use the hearing system.
  • A deposit is required for the sound enhancement system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,box office.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.

Theatre

  • There are designated spaces for wheelchair users.
  • Wheelchairs are left with the patron.
  • Companions sit beside the wheelchair user.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is infrared.
  • Staff are trained to use the hearing system.
  • A deposit is required for the sound enhancement system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,box office.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.

Restaurant Bar Internal (Bazar)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • Menus are not available in large print.
  • Menus are not clearly written.
  • Menus are not presented in contrasting colours.
  • The type of food served here is drinks and snacks.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 22m (24yd 2in) from the accessible entrance.
    • This accessible toilet is located adjacent to the Old Fruit halls.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 190cm x 170cm (6ft 3in x 5ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Plastic cups are not available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.