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City Library

Sir Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX

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Access Guide

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Opening Times

  • Monday 10:00 - 19:00.
  • Tuesday 10:00 - 19:00.
  • Wednesday 10:00 - 19:00.
  • Thursday 10:00 - 19:00.
  • Friday 10:00 - 17:00.
  • Saturday 10:00 - 16:00.
  • Sunday 11:00 - 16:00.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Newcastle.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Newcastle.
  • Comments
    • The nearest Metro station is Monument.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is a car park for public use within 200m (approx).
    • The name of the car park is NCP New Bridge Street.
    • The car park is located off New Bridge Street West.
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 230cm x 340cm (7ft 7in x 11ft 2in).
    • On street Blue Badge parking is located off John Dobson Street.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 160cm (5ft 3in) wide.

Outside Access (Princess Square Enrance)

  • This information is for the entrance located to the side of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 145cm (4ft 9in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 145cm (4ft 9in) wide.

Reception (Enquiries Desk)

  • The reception desk is 15m (16yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers can charge scooters or wheelchairs at the venue.

Other Floors

  • Steps
    • The floors which are accessible by stairs are level 1 - 6.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the enquiries desks.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are level 1-6.
  • The lift is 20m (22yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 107cm x 210cm (3ft 6in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A large text keyboard, large rollerball mouse and height adjustable table is / are available.

Restaurant Bar Internal

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 8m (26ft 3in) from the lift.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold meals.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing rooms are located on level 2.
  • The accessible changing room is 12m (13yd) from the lift.
  • The accessible changing room is 25m (27yd) from the reception desk.
  • The dimensions of the accessible changing room are 210cm x 335cm (6ft 11in x 10ft 12in).
  • The facilities available in the accessible changing room are handrails, a changing table and a ceiling tracking hoist.
  • Other facilities available are adapted toilet and a emergency alarm.
  • There is level access to the changing room.

Changing Places

  • Location and access
    • The facility is located on the second floor.
    • The facility is 12m (13yd) from the lift.
    • There is level access to the facility.
  • Dimensions and features
    • You do need a key for the facility.
    • It is a radar key.
    • The key can be obtained from the coffee shop.
    • The dimensions of the facility are 210cm x 335cm (6ft 11in x 10ft 12in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the bench is 175cm (5ft 9in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook.
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 60cm (1ft 12in).
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on the left.
    • The type of sink is fixed.
    • Wall mounted hand rails are available at the sink.
    • As you face the sink, rails are available on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is Braille , tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is 20m (21yd 2ft) from the main entrance.
    • This accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 150cm x 310cm (4ft 11in x 10ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 103cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 105cm (3ft 5in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments
    • There are accessible toilets on all levels within the venue.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s)
    • The unisex toilets are located to the left as you enter.
    • Unisex toilets are 20m (21yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the unisex toilet.
    • Lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located on level 2.
    • The height of the baby change table once extended is 101cm (3ft 4in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments
    • There are standard toilets on all levels within the venue.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments
    • There is a 24 hour vending machine available for books, cds and dvds.
    • The photograph shows the 24 hour vending machines.