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Continence Advisory Service

Chorley & South Ribble Hospital, Preston Road, Chorley, Lancashire, PR7 1PP

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Access Guide

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Introduction

  • Continence Advisory Service is located in an outbuilding separate from the main hospital.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Chorley.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Chorley.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 220cm x 450cm (7ft 3in x 14ft 9in).
    • The nearest designated bay is 25m (27yd) from the main entrance.
    • The furthest designated bay is 28m (31yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Parking Charges Update from the Trust - July 2017

  • Lancashire Teaching Hospitals NHS Foundation Trust has announced changes to public car parking charges.
  • Parking remains free for Blue Badge holders until further notice whilst additional pay & display ticket machines are installed, after which the same charges will apply to all car park users including Blue Badge holders.
  • The aim of the national Blue Badge scheme is to support disabled drivers to park close to their destination. Mobility benefits include a component for travel and transport, and disabled drivers in receipt of welfare benefits may be eligible to claim back the cost of hospital parking from the Healthcare Travel Cost Scheme.
  • Details of the new charges:
  • Up to 30 minutes FREE
  • Up to 1 hour 2.50
  • Up to 2 hours £3.50
  • Up to 4 hours £5.50
  • Up to 6 hours £6.00
  • Up to 8 hours £8.00
  • More than 8 hours £10.00
  • The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
  • Healthcare Travel Costs Scheme (HTCS):
  • If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
  • Free parking is also provided for cancer patients, renal patients, parents/guardians of neonatal patients, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks. Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
  • Discounted seven day tickets are available to patients and visitors for £10. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
  • Drop off points are available on both hospital sites and are clearly signposted.
  • General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
  • If you have a query or need advice about parking options and charges please contact :
  • General Office, Chorley and South Ribble Hospital 01257 245661
  • Carparking Office, Chorley and South Ribble Hospital: 01257 245999
  • General Office, Royal Preston Hospital 01772 522528
  • Carparking Office, Royal Preston Hospital 01772 523166.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 77cm (2ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are single width.
    • The door(s) is / are heavy.
    • The door opening is 77cm (2ft 6in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 82cm (2ft 8in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • The type of flooring in walkways and corridors is carpet.
  • The lighting levels are bright.

Consultation / Treatment Room

  • There are 1 consultation/treatment rooms available.
  • The room surveyed was Consultation Room.
  • The consultation / treatment room is 7m (22ft 12in) from the main entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 70cm (2ft 4in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • Lighting levels are bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • The accessible toilet is located on the main corridor.
    • The accessible toilet is 12m (13yd 4in) from the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door weight is heavy.
    • The width of the accessible toilet door is 69cm (2ft 3in).
    • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 160cm (5ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • The emergency alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 138cm (4ft 6in) high.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 82cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are low.

Standard Toilet(s)

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • Disability awareness training are provided for staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio, different languages and voice recognition CD format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • Help with luggage is generally available for inpatients.
  • The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is not a charge for mobility aids.
  • Children are welcomed at the venue.
  • Portable hearing loops can be provided on request.
  • A mobility scooter charging point is not available at the venue.