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Crawley Station

Station Way, Crawley, West Sussex, RH10 1JA

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Access Guide

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Opening Times (Ticket Office)

  • Monday 06:10 - 20:20.
  • Tuesday 06:10 - 20:20.
  • Wednesday 06:10 - 20:20.
  • Thursday 06:10 - 20:20.
  • Friday 06:10 - 20:20.
  • Saturday 06:10 - 20:20.
  • Sunday 08:40 - 18:15.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Crawley.
  • The venue is not situated on a road which has a steep gradient.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 480cm x 250cm (15ft 9in x 8ft 2in).
    • The nearest designated bay is 25m (27yd) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.

Outside Access (Station Way)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Station Way)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located adjacent to the steps.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 135cm (4ft 5in).
  • There are steps to access this area / service.
  • There is / are 5 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (East Park)

  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 150cm (4ft 11in) wide.

Level Change (East Park)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 150cm (4ft 11in).

Reception

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are bright.

Train Station

  • There are generally 3 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 20.00 - 05.00.
  • This office is located on platform 1.
  • The train companies operating from within this station are Southern.
  • There is a taxi rank at the station.
  • The taxi rank is located in front of the station.
  • The taxi rank is 5m (16ft 5in) from the accessible entrance.
  • Shops and services within the station include Pumpkin Takeaway.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
  • Comments View
    • Platforms 1 and 2 are accessible to a wheelchair user.
    • Platform 2 is only accessible to wheelchair users via the East Park entrance.
    • The photograph illustrates the steps to the bridge which links the platforms.

Train Station Platform (1)

  • There is level access to the platform(s).
  • There is an adapted toilet.
  • .

Train Station Platform (2)

  • There is no level access to the platform(s).
  • There are 15+ steps to the service.
  • The steps are well lit.
  • The steps are medium height.
  • The steps have handrails.
  • The steps have handrails on on the right side going up.
  • The steps are clearly marked.
  • There is not an adapted toilet.
  • .

Level Change (2)

  • There are steps to access this area / service.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 25m (27yd) from the accessible entrance.
    • The accessible toilet is located on platform 1.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the station staff.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 220cm x 200cm (7ft 3in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 125cm (4ft 1in).
    • The tap type is lever.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 75cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • .

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Comments View
    • Portable ramps are available only when staff are on duty.
    • Wheelchairs are available to borrow.