Access Guide
Introduction
- Crayford Stadium races 6 times a week.
- Tuesday between 18:15 - 21:20.
- Wednesday between 10:50 - 13:40 .
- Thursday & Friday between 13:50 - 18:00.
- Saturday morning between 10:15 - 13:40.
- Saturday evening between 18:30 - 21:40.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Crayford.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Crayford.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the left of the stadium entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 470cm (11ft 10in x 15ft 5in).
- The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 45m (49yd 8in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 190cm (6ft 3in).
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The height restriction barrier is located at the entrance and the exit.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 165cm (5ft 5in).
Reception (Ticket Office)
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access (Race Track)
- There is level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Outside Access (Reception and Heathview Restaurant)
- This information is for the entrance located to the front of the building.
- There is level access into the venue.
- There is an intercom.
- The height of the intercom is 130cm (4ft 3in).
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
Other Floors (Reception Entrance)
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are moderate to good.
Lift (Reception Entrance)
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is a stair lift.
- The floors which are accessible by this lift are G, 1. The stair lift brings customers to the upper level of the restaurant.
- The lift is approximately 3m (3yd 10in) from the reception entrance.
- Staff do need to be notified for use of the lift.
- The dimensions of the lift are 75cm x 75cm (2ft 6in x 2ft 6in).
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- This lift will only take a standard sized wheelchair.
- It cannot carry motorised scooters.
Reception (First Floor - Enquiries)
- The desk/counter is 5m (5yd 1ft) from the lift.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Restaurant Bar Internal (First Floor - Restaurant)
- The following information is for the restaurant.
- Once inside, there is not level access to the service.
- Food is available from the bar.
- Full table service is available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 12m (13yd 4in) from the lift.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
Level Change (First Floor - Restaurant)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at either end of the restaurant,.
- There is/are 8 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- The steps lead to additional seating at the front of the restaurant.
Other Floors (First Floor - Restaurant)
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Steps
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- The floors which are accessible by stairs are 1, G.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
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- The stairs are located at the rear middle of the restaurant and lead to the ground floor bar and track area.
Restaurant Bar Internal (The Trackside Bar - Ground Floor)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is not available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 35m (38yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 97cm (3ft 2in).
Restaurant Bar Internal (Snack Bar - Ground Floor)
- The following information is for the café.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 25m (27yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
Toilet with Adaptations (Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is tactile, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
- This accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 92cm (3ft).
- The door is easy to open.
- The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter.
- The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Comments
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- There are additional standard toilets located on the first floor.
Toilet with Adaptations (First Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 7m (7yd 1ft) from the lift.
- This accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from staff members.
- The door opens by sliding.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 260cm x 275cm (8ft 6in x 9ft).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 150cm (4ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, clinical waste and open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the first floor, opposite the reception counter.
- The female and male toilets are approximately 7m (7yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
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- There is a wheelchair to borrow.
- The wheelchair is located in the first aid room.
- There are evac chairs on the first floor.