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Cross Lances

236 Hanworth Road, Hounslow, Middlesex, TW3 3TU

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hounslow.
  • The nearest underground station is Hounslow East.

Opening Times

  • Monday 11:00 - 23:00.
  • Tuesday 11:00 - 23:00.
  • Wednesday 11:00 - 23:00.
  • Thursday 11:00 - 23:00.
  • Friday 11:00 - 23:00.
  • Saturday 11:00 - 23:00.
  • Sunday 11:00 - 23:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 73cm (2ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 73cm (2ft 5in) wide.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the venue.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are light.
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the rear entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 90cm (2ft 11in).

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located from the bar area, to the pool table.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • The width of the ramp/slope is 140cm (4ft 7in).

Eating and Drinking

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the rear entrance.
  • The distance between the floor and the lowest table is 75cm (2ft 6in).
  • The distance between the floor and the highest table is 120cm (3ft 11in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is traditional British.
  • The type of food served here is a traditional pub menu.
  • Comments View
    • Food is served 6pm-9pm. Monday, Tuesday, Thursday and Friday only.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 4m (13ft 1in) from the main entrance.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 62cm (2ft 0in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located ahead as you enter the toilet entrance passage.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located within the pub garden.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).