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Croxteth Hall

Croxteth Hall Lane, Croxteth, Liverpool, Merseyside, L12 0HB

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Access Guide

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Opening Times

  • Monday 10:30 - 17:00.
  • Tuesday 10:30 - 17:00.
  • Wednesday 10:30 - 17:00.
  • Thursday 10:30 - 17:00.
  • Friday 10:30 - 17:00.
  • Saturday 10:30 - 17:00.
  • Sunday 10:30 - 17:00.

Location

  • The nearest National Rail station is Lime Street.
  • Comments
    • Contact Merseytravel (www.merseytravel.gov.uk) for connection details.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • There are 11 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
    • The nearest designated bay is 40m (44yd) from the main accessible entrance.
    • The car park surface is tarmac.
    • The car park does not have a height restriction barrier.
  • Comments
    • Accessible parking bays are available next to Croxteth Hall. Use the Conference entrance off Croxteth Hall Lane.
    • All other parking is accessed from Oak Lane.

Outside Access (Old Riding School Café)

  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 170cm (5ft 7in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 82cm (2ft 8in) wide.

Outside Access (Estate Office)

  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 80cm (2ft 7in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 82cm (2ft 8in) wide.
  • Comments
    • There is a 3rd door which opens away from you and gives access to reception.
    • The width of the door opening is 78cm.
    • The 1st and 2nd doors are usually held open during opening hours.

Outside Access (Gift Shop - Main Entrance)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are light.
  • The door opening is 100cm (3ft 3in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are light.
    • The door opening is 145cm (4ft 9in) wide.

Level Change (Gift Shop - Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the main entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 210cm (6ft 11in).

Reception (Gift Shop)

  • The reception desk is 2m (6ft 7in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Reception (Estate Office)

  • The reception desk is 2m (6ft 7in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are low.
  • Comments
    • There is a farm and a cafe in the grounds of Croxteth Hall accessible via paths of varying gradients.

Restaurant Bar Internal (Old Riding School Café)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • Menus are not available in large print.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is traditional meals and snacks.
  • Comments
    • There is a moderate ramp (width 120cm) for access to the courtyard outside the café.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting level is bright.

Lift

  • The lift is a platform lift.
  • Comments
    • There is a platform lift to access certain conference rooms on the ground floor.

Lift

  • There is a lift for public use.
  • The lift is located in the ground floor conference area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet (Hall)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 100m (109yd) from the accessible entrance.
    • The accessible toilet is located at the back of the house, through the hall.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 180cm x 235cm (5ft 11in x 7ft 9in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 93cm (3ft 1in).
    • The tap type is lever.
    • Disposal facilities are available in the cubicle.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the walls and floor is good.
  • Comments
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the adapted toilet.
    • .

Accessible Toilet (Riding School Café)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • The accessible toilet is 50m (55yd) from the accessible entrance.
    • The accessible toilet is located in the courtyard of the Old Riding School Café.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The dimensions of the accessible toilet are 185cm x 245cm (6ft 1in x 8ft 0in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the walls and floor is good.
  • Comments
    • Wall mounted and drop down rails are available.
    • It is necessary to access the toilets via the café to avoid any steps.

Standard Toilet(s) (Hall)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Female Toilet(s)
    • The female toilets are located at the back of the house and to the right.
    • The female toilets are 105m (115yd) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilets are located at the back of the house and to the right.
    • The male toilets are 100m (109yd) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are not located within the venue.

Standard Toilet(s) (Riding School Café)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Female Toilet(s)
    • The female toilets are located in the courtyard of the Old Riding School Café.
    • The female toilets are 50m (55yd) from the accessible entrance.
    • Inside the venue, there is not level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilets are located in the courtyard of the Old Riding School Café.
    • The male toilets are 50m (55yd) from the accessible entrance.
    • Inside the venue, there is not level access to the male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are not located within the venue.
  • Comments
    • It is necessary to access the toilets via the café to avoid any steps.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level 2.
  • Comments
    • An audio trail is available in Croxeth Hall.
    • The photograph shows the ramp between the Old Riding School Café and the courtyard. Staff are trained to take TypeTalk calls.