Access Guide
Opening Times
- Monday 05:20 - 00:50.
- Tuesday 05:20 - 00:50.
- Wednesday 05:20 - 00:50.
- Thursday 05:20 - 00:50.
- Friday 05:20 - 00:50.
- Saturday 05:20 - 00:45.
- Sunday 06:30 - 23:50.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Greenwich.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Greenwich.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are not available.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Cresent Arcade)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main doors open (no doors).
- The door opening is 500cm (16ft 5in) wide.
Outside Access (Lift Entrance)
- This entrance gives access to platforms 1-2.
- This information is for the entrance located opposite the main entrance.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 85cm (2ft 9in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 80cm (2ft 7in) wide.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
Other Floors
-
Escalators
View
- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are LG-M-G.
- The escalators steps are clearly marked.
- The head and foot of the escalators are clearly marked.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located opposite the main entrance on Cresent Parade.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-M-G.
- The lift is 5m (16ft 5in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 75cm (2ft 6in).
- The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Train Station
- There are generally 2 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- The office to obtain help is 5m (16ft 5in) from the lift.
- This office is located on the mezzanine level.
- There is not a ticket office.
- The train companies operating from within this station are Docklands Light Railway.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
-
Additional Station Information
View
- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) which has/have level access is / are 1-2.
- The platform(s) accessed by lift is / are 1-2.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are not available.
-
Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Staff are Text Relay aware.
- Children are welcomed at the venue.