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De Marillac

Waldegrave Road, Twickenham, London, TW1 4SX

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Access Guide

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Introduction

  • Services / facilities within the building include 180 Bedrooms and the Resident Life Coordinators Reception.

Getting Here

  • By Road View
    • You can use the AA route planner to plan your journey. In accordance with the university's sustainability policy, visitors are advised to travel to St Mary's by public transport wherever possible. St Mary's is located on Waldegrave Road (A309) to the south of Twickenham. If you are using a sat nav, the postcode for the campus is TW1 4SX.
    • Parking restrictions apply on the campus from 9am to 4pm Monday to Friday and parking is limited at other times. Please call the main reception on 020 8240 4000 if you require further clarification.
  • By Bus View
    • From Richmond Upon Thames you can catch the R68 towards Hampton Court from a bus stop just outside Richmond station. Get off at the Twickenham, King Street stop and then take the 33 towards Fulwell. Get off at the ‘St Mary's University’ stop, which is just outside of St Mary’s main reception. You can also take the 33 from Richmond, although the bus stop is a 5 minute walk from Richmond station on Sheen Road (Bus stop L). From Twickenham or Teddington the 33 heading towards Fulwell stops on Richmond Road and York Street in Twickenham. The 33 heading towards Hammersmith stops on Stanley Road and Broad Street (Teddington High Street) in Teddington.
  • By Train View
    • The nearest train station is Strawberry Hill which is 0.3 miles away. To get to the university from the station turn left when you exit, then walk past Premier Wine and the Post Office on your left and take the second road on your right, which is Waldegrave Gardens. At the end of Waldegrave Gardens, turn right onto Waldegrave Road and St Mary's main reception is on your left.
  • By Underground View
    • The nearest tube station is Richmond, which is 2.6 miles away. It is on the District and Overground Lines.
  • Useful Links View

Site/Campus Car Park

  • Car Park View
    • The car park is located in front of De Marillac Hall.
    • The nearest building(s) to this car park is/are De Marillac Hall, Doyle Hall, Graham Hall and Wiseman Hall.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
    • The dimensions of the designated bays do vary in size.
  • Charges and Restrictions View
    • This car park can be used by Blue Badge holders and staff permit holders.
    • There are no parking charges.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is ramped/sloped or stepped access to the car park from the St Mary's Campus.
    • This car park is not clearly signposted from the St Mary's Campus.
    • The nearest designated bay is 18m (19yd 2ft) from the De Marillac Hall North.
  • Comments View
    • Parking on campus is available only to staff with a valid annual parking permit.
    • Parking charges apply to visitors section of the car park (by main reception, approximately 20 parking places).

Level Change (In Front of the Halls)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 110cm (3ft 7in).
  • There is a/are step(s) to access this area/service.
  • There is/are 11 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Comments View
    • This level change is located between the halls and the main campus and needs to be overcome to access the halls from there.
    • The car park is located between the level change and the halls.

Outside Access (North Hall)

  • Entrance View
    • This information is for the entrance located in front of the entrance.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 75cm (2ft 6in).
    • There is a second set of doors.
    • There are no doors at this entrance.
    • The width of the door opening is 160cm (5ft 3in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
  • Comments View
    • The first set of entrance doors has a width of 150cm when both are open.
    • There is a similar entrance to De Marillac South which can be seen in photographs 4 and 5.
    • This is located to the right of De Marillac North.

Reception (Resident Life Coordinators)

  • The north entrance reception is located ahead as you enter.
  • The desk is 2m (2yd 7in) from the north entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low counter.
  • The desk is staffed.
  • Comments View
    • This reception is part of the University Student Services.
    • The Resident Life Coordinators provide well being advice and support for all students, not just residents of this hall. At the time of the survey, there was no bell or intercom at the entrance, so non-residents need to knock on the door or window to gain access.
    • The Coordinators also provide support to the Halls of Residences Resident Mentors.
    • There is a vending machine located next to reception.
  • Opening Times View
    • Monday 08:00 - 20:00.
    • Tuesday 08:00 - 20:00.
    • Wednesday 08:00 - 20:00.
    • Thursday 08:00 - 20:00.
    • Friday 08:00 - 20:00.
    • Saturday Closed.
    • Sunday Closed.

Getting Around

  • Access View
    • There is step free access throughout the building.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.
  • Comments View
    • The staff room in South Block is shown in photograph 4.
    • The door is push pad automatic.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • There are manual, heavy, single doors to access the stairwell on all floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • There is a similar set of stairs to the rear of De Marillac Hall North, as well as stairs in De Marillac Hall South.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of De Marillac North.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • The lift is approximately 40m (43yd 2ft) from the North entrance.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Accommodation (Wheelchair Accessible Rooms)

  • Location of Accessible Accommodation View
    • The establishment provides 4 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to Room 4.
    • The accessible facilities are located in De Marillac North.
    • There is level access from an accessible entrance.
    • The room number viewed was 4.
    • The width of the door to the room is 86cm (2ft 10in).
    • The dimensions of the clear floor space are 150cm x 300cm (4ft 11in x 9ft 10in).
    • The bed is 56cm (1ft 10in) high.
    • The measurement between the bed base and floor is 18cm (7in).
    • Light switches are within 120cm (4ft) from floor level.
    • There is a functional emergency alarm in the room.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 230cm x 150cm (7ft 7in x 4ft 11in).
    • The door opens sliding.
    • The width of the door to the bathroom is 83cm (2ft 9in).
    • The door weight is heavy.
    • There is a functional emergency alarm in the bathroom.
    • The door is locked by a (no lock).
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 80cm (2ft 7in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 143cm (4ft 8in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are not placed at a lower level or at an angle for ease of use.
    • Disposal facilities are available.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are twist/turn.
    • The shower seat is flip down.
    • The shower seat height is 50cm (1ft 8in).
    • There are handrails available.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is good.
    • The lighting levels are bright.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is poor.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is poor.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Available auxiliary aids include flashing alarms and vibrating pillows.
    • Flashing fire alarms are in rooms.
    • Vibrating fire alarms are in rooms.
    • The accommodation does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are not welcome to stay with residents in standard rooms.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
  • Comments View
    • There are 4 rooms designated as being wheelchair accessible within De Marillac.
    • These are rooms 4, 5, 35 and 36.
    • Rooms 4 and 5 have flashing alarms.

Accommodation (Silent Alarms)

  • Location of Accessible Accommodation View
    • The establishment provides 3 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to 1.
    • The accessible facilities are located in De Marillac North.
    • There is level access from an accessible entrance.
    • The room number viewed was 1.
    • The width of the door to the room is 85cm (2ft 9in).
    • The dimensions of the clear floor space are 190cm x 250cm (6ft 3in x 8ft 2in).
    • The bed is 56cm (1ft 10in) high.
    • The measurement between the bed base and floor is 18cm (7in).
    • Light switches are within 120cm (4ft) from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 150cm x 90cm (4ft 11in x 2ft 11in).
    • The door opens outwards.
    • The width of the door to the bathroom is 60cm (1ft 12in).
    • The door weight is light.
    • There is not a functional emergency alarm in the bathroom.
    • No emergency alarm is fitted in the bathroom.
    • The door is locked by a twist lock.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 85cm (2ft 9in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is not a lateral transfer space.
    • Wall mounted grab rails are not available.
    • There are mirrors.
    • The mirrors are not placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is fixed.
    • The type of shower controls used are twist/turn.
    • There is no shower seat .
    • There are no handrails available.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is poor.
    • The lighting levels are bright.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is poor.
    • The colour contrast between the walls and floor in the bathroom is poor.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Available auxiliary aids include flashing alarms and vibrating pillows.
    • Flashing fire alarms are in rooms.
    • The accommodation does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are not welcome to stay with residents in standard rooms.
  • Comments View
    • There is a deep step to access the bathroom (photograph 5).
    • There are three rooms like this one within De Marillac. These are rooms 1, 2 & 3.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 2m (2yd 7in) from the south entrance.
    • This accessible toilet is located in front of you as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 102cm (3ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.