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Departures Security

Stansted Airport, Bassingbourn Road, Essex, CM24 1QW

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Access Guide

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COVID-19 Information

  • The information in this section was taken in October 2020.
  • The terminal is closed to passengers and flights between 17:00 and 05:00 every night. There is no access into the terminal building during these closure hours.
  • The free set-down option in the Mid-Stay car park has moved to Blue Short Stay. Blue Short Stay is a 10-15 minute walk from the terminal. The Express Set Down (chargeable) remains open as usual.
  • There have been no changes to the entrances or exits.
  • Only passengers flying are allowed to enter the terminal wherever possible. Family/friends/carers may enter to assist passengers who require help on Departure or Arrival.
  • Hand sanitising stations are available at:
    - The main check-in concourse x2.
    - Immediately after Security before Duty Free x2.
    - Immigration before the Border.
    - Baggage Reclaim Hall.
    in addition to handwashing facilities in all existing toilets.
  • Extensive signage is in place to remind passengers about social distancing, the requirement to wear a face covering and to wash hands.
  • Protective screens are in place at all desks including; Check-in Desks, Information Desks, PRM Receptions, and Boarding Gates.
  • There have been no change to the toilet facilities.
  • Face masks are required in all indoor areas at all times, unless when seated to eat/drink. If a passenger is exempt from wearing a face mask for medical reasons they are advised to check with the airline, as all airlines flying from Stansted may require proof of exemption before allowing boarding.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Check-in

Security

  • The purple floor route symbol at the Assistance Reception entrance is picked up on the approach to the security gates. The purple floor route finder to the security gates starts at check in. It takes you to the tables for removing items from your baggage that are not permitted through security. The purple route continues to the accessible security desk and beyond. The purple route is shown in photographs 1 - 6.
  • There is a separate wheelchair accessible lane.
  • The separate wheelchair accessible lane is located to the right of the main security gates.
  • There is generally a member of staff on duty to check boarding passes and provide assistance. Passengers who cannot use the walk through scanner will be scanned by a member of staff. Members of staff will assist any passengers who need assistance with loading luggage onto the luggage scanner belt.
  • The width of the security barriers is 104cm.
  • The type of flooring in this area is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • The accessible gates are shown in photographs 7 and 8. The luggage scanner is 90cm (2ft 11in)high.

Main Security Gates

  • There are a series of automatic gates at Security.
  • These are the main security gates.
  • The gates are automatic and open away from you.
  • The gates are 55cm wide.
  • The FastTrack and accessible security gates are located to the right of the main security gates.

FastTrack and Accessible Security Gates

  • The FastTrack and accessible security gates are located to the right of the main security gates.
  • The FastTrack gate is on the right as you face security.
  • The accessible gate is on the left as you face security.
  • There is clear overhead signage.
  • The accessible gate has a clear purple floor marked route.
  • There is directional signage along the floor to the gates.
  • The gate is 88cm (2ft 11in) wide.
  • The gate opens away from you.
  • Once inside the security area there is a further gate to access the search area.
  • The gate is manual and opens both ways.
  • The gate is 84cm (2ft 9in) wide.
  • The gate will be opened by a member of staff.
  • The route between the gate exit and the search area is 100cm (3ft 3in) wide.
  • The width of the walk through scanner in the search area is 74cm (2ft 5in).

Private Security Search Room

  • There is Private Security Search Room located after the security check area.
  • There is step free access to the room.
  • The door opens away from you and is 76cm wide.
  • The surface of the flooring is vinyl.

Security Exit

  • There is level access to exit security.
  • There is room for a wheelchair user to manoeuvre.
  • The exit leads to the Departure Lounge.

Accessible and Standard Toilets

  • There are accessible toilet facilities located before security in the Check-in Hall and just beyond Security before World Duty Free.
  • There are standard toilet facilities located before security in the Check-in Hall and just beyond Security before World Duty Free.

World Duty Free