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Deptford Station

Deptford High Street, Deptford, London, SE8 3NU

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Deptford.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Deptford.

Parking

  • The venue does not have its own car park.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • There is limited on-street parking in surrounding roads.
    • There are bollards preventing vehicle access onto the forecourt.

Outside Access (Deptford High Street)

  • This entrance gives access to platforms 1 and 2.
  • This information is for the entrance located set back from the high street.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 400cm (13ft) wide.

Level Change (Route to Platform 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located along the passageway under the tracks.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There are not steps to access this area / service.

Reception (Ticket Office)

  • The reception desk is 2m (2yd 7in) from the the entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments View
    • The ticket office is open Monday to Friday 06:40 - 17:25.
    • There are also self-service Oyster ticket machines.

Other Floors (Stairs to Platforms)

  • Steps View
    • The floors which are accessible by stairs are G-Platforms.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Comments View
    • The stairs to Platform 1 are located opposite the ticket office (picture left).
    • The stairs to Platform 2 are located through the tunnel under the track, beyond the ticket office (picture right).

Lift (Lift to Platforms)

  • There is a lift for public use.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - Platforms.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft).
  • The dimensions of the lift are 140cm x 140cm (4ft x 4ft).
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • There are separate lifts to Platform 1 and 2. The lifts are located close to the stairs.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The train companies operating from within this station are South Eastern.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by steps only is / are 1-2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-2.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in large print.
  • Staff are Text Relay aware.
  • Comments View
    • The picture shows the typical step up from the platform into a train carriage.