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East Wing Building Guide

St Bartholomew's Hospital, West Smithfield, London, EC1A 7BE

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Access Guide

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Getting To The Hospital

  • By Road View
    • The hospital and the Henry VIII Entrance are located on West Smithfield. From the A1 as you head south towards Central London you will pass Barbican Tube Station and turn right into Long Lane and after a short distance you see Smithfields Market on your right. You will need to turn left into West Smithfield as you pass the market. The hospital will be on your left.
    • There are 8 on-street Blue Badge parking bays available and a limited number of standard on-street parking bays directly outside the Henry VIII Entrance on West Smithfield. There is a City of London car park a short distance away with a limited number of parking bays.
  • By Bus View
    • Bus routes 46 Lancaster Gate and 56 Whipps Cross travel along West Smithfield and into Giltspur Street with several stops around the hospital perimeter. Other routes stop nearby along the A40. All London buses are accessible to wheelchair users via motorised boarding ramp and have a designated area for wheelchair users.
  • By Train View
    • The nearest national rail station is City Thameslink with direct trains to Brighton, Central London, London St Pancras International, Luton Airport, Gatwick Airport and Bedford. There are staff to assist with manual boarding ramps between the train and the platform at this station. There is level access between the platforms and the street. Bus services connect with this station and there is also a taxi rank.
  • By Underground View
    • The nearest underground station with step free access is Farringdon, which is on the Circle, Metropolitan, and Hammersmith & City lines. There is step-free access from platform to street at this station with ramps available on request to access the trains from the platform. The station is about a 10 minute walk from the hospital. The nearest underground stations with no step-free access is St Paul's on the District Line,or Barbican on the Circle, Metropolitan, and Hammersmith & City lines.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor of the Kenton and Lucas Wing.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 3594 2040.
  • The email address for the Patient Advice and Liaison Service (PALS) is SBHpals@bartshealth.nhs.uk.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found in the main reception area of the King George V Wing.
  • Volunteers do receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Hospital staff and volunteers receive deaf awareness training.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact reception.

Hospital Parking (Hospital Parking And Patient Drop Off Point)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the rear of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 500cm x 600cm (16ft 5in x 19ft 8in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in the Blue Badge zone.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 20 minutes only.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 28m (30yd 1ft) from the Patient Transport entrance.

Public Parking (West Smithfield)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on West Smithfield.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 220cm x 500cm (7ft 3in x 16ft 5in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 6 hours only.
  • On Street Standard Parking View
    • Standard on street parking is available.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on West Smithfield.
    • The name of the car park is West Smithfield Car Park.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Additional Public Parking Information View
  • Comments View
    • There are 8 Blue Badge parking bays available.
    • Smithfield car park is available in West Smithfield operated by the City Of London.
    • Please see the link above for details.

Getting To (The East Wing)

  • The East Wing is/are located opposite the West Wing and just off the Square, which is at the centre of the hospital.
  • To see the hospital map please click here (opens new tab).
  • Access to the East Wing is via the Henry VIII Entrance.
  • Enter the hospital site via the Henry VIII Gate Entrance and follow the path towards the Square directly ahead, passing by the church and through an archway. As you reach the Square you will see the West Wing to your right, the King George V Wing ahead, and the East Wing to your left. As you walk across the Square the East Wing Entrance is located straight ahead.
  • There is ramped/sloped access to the East Wing.
  • The East Wing is approximately 60m from the Henry VIII Entrance.
  • Wayfinding signage is provided.

Outside Access (Henry VIII Entrance)

  • Entrance Details View
    • This information is for the entrance located on West Smithfield.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) both ways.
    • The door(s) is/are heavy.
    • The width of the door opening is 172cm.
  • Comments View
    • One side of the gate is usually kept locked. It had been briefly opened at the time of our survey for building vehicles to pass.

Opening Times

  • The venue is open 24hrs.

Outside Access (East Wing Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building facing the Square.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
  • Ramp/Slope Details View
    • The ramp/slope is located immediately beyond the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up.
    • The lighting levels at the ramp/slope are bright.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is carpet and vinyl.
    • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails are provided in some corridors.
    • Seating is provided in some corridors.
    • There is good colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are good.
  • Signage and Wayfinding View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • The wayfinding signage includes some pictograms.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.
  • Comments View
    • Photographs 1-4 show the ground floor area.
    • Photograph 5 shows the first floor area.
    • Photographs 6 and 7 show the second floor area.
    • Photographs 8 and 9 show the basement floor area.

Other Floors (East Wing Entrance)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, heavy, single doors to enter the stairwell on the basement floor.
    • The floors which are accessible by stairs are B,G,1,2,3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Lift (Lift 25)

  • There is a lift for public use.
  • The lift is located in the corridor to the right as you enter.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 19m (20yd 2ft) from the East Wing Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B,G,1,2,3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 155cm x 310cm (5ft 1in x 10ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Lift (Lift 26)

  • There is a lift for public use.
  • The lift is located in the corridor opposite the East Wing Entrance.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 9m (9yd 2ft) from the East Wing Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B,G,1,2,3.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • Lighting levels are at least 100 lux at floor level in the lift lobby.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 150cm (4ft 11in).
  • Comments View
    • At the time of the survey this lift was out of service and awaiting repair.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is located on the basement level corridor.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift 25.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The door is heavy.
    • The width of the accessible toilet door is 95cm (3ft 1in).
    • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 68cm (2ft 3in).
    • The lateral transfer space was obstructed at the time of the survey.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

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