You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Barking.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Barking.
• The nearest underground station is Upney.

You are on Opening Times & Prices. Skip to the next section.

Opening Times & Prices

• For up to date opening times please click here
• For up to date prices please click here.

You are on Parking (Blue Badge Holders). Skip to the next section.

Parking (Blue Badge Holders)

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for Blue Badge holders.
  • The car park is located at the front of the venue.
  • Parking spaces for Blue Badge holders do need to be booked in advance.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is parking space for approximately 4 cars in the area seen in the first photograph.
  • To park here you must arrange permission prior to visiting.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The door opening is 134cm (4ft 5in) wide.

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 98cm (3ft 3in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• The width of the ramp or slope is 122cm (4ft).

You are on Outside Access (Alternative Entrance). Skip to the next section.

Outside Access (Alternative Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 82cm (2ft 8in) wide.

You are on Level Change (Alternative Entrance). Skip to the next section.

Level Change (Alternative Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on the left going up.
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 2 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are deep.
• The steps do not have handrails.
• The ramp or slope does bypass the steps.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 8m (26ft 3in) from the main entrance.
• There is not level access to reception from the entrance.
• The reception desk is medium height.
• Lighting levels are medium.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are not trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• This venue does play background music.
• Scooters are allowed in some parts of the venue.
• Music is played sometimes during events.
• Lighting levels are varied.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There are some raised thresholds in some of the internal doorways.
• These thresholds are lipped or sloped and are 1-3cm high.
• The wooden flooring in one of the rooms slopes moderately.

You are on Level Change (Cafe/Herb Garden). Skip to the next section.

Level Change (Cafe/Herb Garden)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the outdoor seating area/garden.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• The width of the ramp or slope is 120cm (3ft 11in).
• There are steps to access this area / service.
• The steps are located leading to the outdoor seating area/garden.
• There is / are 2 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are deep.
• The steps do not have handrails.

Collapse all Expand all

• Comments View
  • The ramp overcomes the steps.

You are on Level Change (Ward Garden). Skip to the next section.

Level Change (Ward Garden)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading out to the garden.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 137cm (4ft 6in).
• There are steps to access this area / service.
• The steps are located leading out to the garden .
• There is / are 2 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are deep.
• The steps do not have handrails.

Collapse all Expand all

• Comments View
  • The ramp bypasses the steps.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Touch tours are not available.
• Video tours are not available.
• Concessions are available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, please ask at reception.

You are on Restaurant Bar Internal (Cafe). Skip to the next section.

Restaurant Bar Internal (Cafe)

• The following information is for the cafe.
• Once inside, there is not level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 16m (17yd) from the main entrance.
• The distance between the floor and the lowest table is 65cm (2ft 2in).
• The distance between the floor and the highest table is 69cm (2ft 3in).
• The type of food served here is hot and cold snacks.

You are on Level Change (Cafe). Skip to the next section.

Level Change (Cafe)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading into the cafe.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The width of the ramp or slope is 126cm (4ft 2in).

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is not a landing.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the foyer.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 8m (26ft 3in) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 82cm (2ft 8in).
• The dimensions of the lift are 95cm x 145cm (3ft 1in x 4ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the first floor.
  • The female and male toilets are 2m (6ft 7in) from the lift.
  • Inside the venue, there is level access to the female and male toilet.
  • This is by lift.
  • Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
  • This accessible toilet is located on the first floor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 180cm (5ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 238cm x 190cm (7ft 10in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 116cm (3ft 10in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not normally on duty.

Collapse all Expand all

• Comments View
  • One wheelchair available at venue.